PostNord i Danmark Reviews 

2,326,755
TrustScore 4 out of 5

4.2

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See what reviewers are saying

Rated 5 out of 5 stars

If you order your items to a delivery point/designated pick-up point, they work excellent, timely and within the agreed time frame. Nothing to complain about. If you however choose to have your items... See more

Rated 5 out of 5 stars

Writing I want to thank you from the bottom of my heart, PostNord! You are the most serious, honest and fast delivery in Copenhagen. My packages arrived on time and safely. I am from Romania, but I... See more

Rated 4 out of 5 stars

It was my first experience with Postnord and was simply faster than I could imagine. I'm expecting another product soon, on process & it's still not transferred to the courier. Hoping the same service... See more

Rated 3 out of 5 stars

Not that great, average experience. One product I ordered they returned saying the address was incorrect. I checked it was correct and their customer service helpline is just awful, ai reply and no re... See more

Company details

  1. Courier service

About PostNord i Danmark

Written by the company

PostNord-appen holder styr på dine pakker
Download PostNord appen og gør det nemt at holde styr på dine pakker.

    - Dine pakker tilføjes automatisk
    - Følg din pakke
    - Se foto af din levering
    - Tilmeld dig Modtagerflex
    - Chat med kundeservice

Download appen her i App Store.
eller her i i Google Play.

Om PostNord i Danmark
Vi vil gerne gøre livet så enkelt som muligt. Derfor gør vi det nemt for dig at sende og modtage pakker og breve. Du vælger den leveringsform, der passer dig bedst, og så sørger vi for at levere den sikkert hjem til dig eller hen til dit fortrukne afhentningssted. Vi har Danmarks stærkeste netværk, med over 4.300 udleveringssteder, så vi kan altid levere din pakke tæt på dig.

Hvis du vælger at modtage din pakke på din adresse, kan vi levere den til dig, også selvom du ikke er hjemme. Du skal bare være tilmeldt Modtagerflex, eller give os en engangsgodkendelse på fleksibel levering. Vi giver dig adgang til et billede, så du altid kan se, præcist hvor du kan finde din pakke på din adresse.

Du kan altid følge dine pakker og få det fulde overblik i PostNord appen.

Velkommen til PostNord i Danmark.

PostNord i Danmark

Written by the company


Contact info

4.2

Great

TrustScore 4 out of 5

2m reviews

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4.2

All reviews

(2,326,755)

279,576 reviews in the last 12 months

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Rated 3 out of 5 stars

Not that great

Not that great, average experience. One product I ordered they returned saying the address was incorrect. I checked it was correct and their customer service helpline is just awful, ai reply and no real problem solver.had to order from different currier service.i was thinking of giving 1 ratings but since my other order was on time so 3 it is.

20 July 2026
Rated 5 out of 5 stars

I had very good experience

I had very good experience. I have used PostNord many times now for my delivery and I have never been disappointed. Always consistent with the notification and updates about my package. Excellent service all the time. Definitely recommend PostNord

21 July 2026
Rated 1 out of 5 stars

Avoid this company at all costs.

Avoid this company at all costs.
They managed to lose a package, which is big (PC case), it was supposed to delivered on thursday. that was a week ago.
Customer support is vague, can't tell any details, a case was opened which will probably tell me that they lost the package.
I also never deliver to my house, because they simply don't have 2 braincells to even deliver to it, so its always chosen as delivery to package shop or box.
I am 100% sure it was stolen.
Avoid this company at all costs.

22 July 2026
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs.

Avoid at all costs.
Literally any other delivery company is better than PostNord.
They somehow managed to lose a big, heavy box, which was supposed to be delivered in 1 day, domestically, from Brondby to Herlev. It's now been a week, customer support is vague, not telling any details, and that horrible chat bot is more annoying than helpful.
A "case" was opened to investigate but I can guarantee I can say goodbye to that package.
I've never seen a postal service being THAT BAD, every time I order something with PostNord, I am more amazed that it actually arrived than it didn't, and that says a lot.
Avoid this company at all costs. They don't give a damn about your parcels, or you.

21 July 2026

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