If you order your items to a delivery point/designated pick-up point, they work excellent, timely and within the agreed time frame. Nothing to complain about. If you however choose to have your items... See more
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See what reviewers are saying
Writing I want to thank you from the bottom of my heart, PostNord! You are the most serious, honest and fast delivery in Copenhagen. My packages arrived on time and safely. I am from Romania, but I... See more
It was my first experience with Postnord and was simply faster than I could imagine. I'm expecting another product soon, on process & it's still not transferred to the courier. Hoping the same service... See more
Not that great, average experience. One product I ordered they returned saying the address was incorrect. I checked it was correct and their customer service helpline is just awful, ai reply and no re... See more
Company details
About PostNord i Danmark
Written by the company
Download PostNord appen og gør det nemt at holde styr på dine pakker.
- - Dine pakker tilføjes automatisk
- Følg din pakke
- Se foto af din levering
- Tilmeld dig Modtagerflex
- Chat med kundeservice
Download appen her i App Store.
eller her i i Google Play.
Om PostNord i Danmark
Vi vil gerne gøre livet så enkelt som muligt. Derfor gør vi det nemt for dig at sende og modtage pakker og breve. Du vælger den leveringsform, der passer dig bedst, og så sørger vi for at levere den sikkert hjem til dig eller hen til dit fortrukne afhentningssted. Vi har Danmarks stærkeste netværk, med over 4.300 udleveringssteder, så vi kan altid levere din pakke tæt på dig.
Hvis du vælger at modtage din pakke på din adresse, kan vi levere den til dig, også selvom du ikke er hjemme. Du skal bare være tilmeldt Modtagerflex, eller give os en engangsgodkendelse på fleksibel levering. Vi giver dig adgang til et billede, så du altid kan se, præcist hvor du kan finde din pakke på din adresse.
Du kan altid følge dine pakker og få det fulde overblik i PostNord appen.
Velkommen til PostNord i Danmark.
PostNord i Danmark
Written by the company

Contact info
Hedegaardsvej 88, 2300, København S, Denmark
- www.postnord.dk
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company fro the XV century
Not that great
Not that great, average experience. One product I ordered they returned saying the address was incorrect. I checked it was correct and their customer service helpline is just awful, ai reply and no real problem solver.had to order from different currier service.i was thinking of giving 1 ratings but since my other order was on time so 3 it is.
God information om levering
My parcel was delivered really fast and…
My parcel was delivered really fast and nothing was destroyed
I had very good experience
I had very good experience. I have used PostNord many times now for my delivery and I have never been disappointed. Always consistent with the notification and updates about my package. Excellent service all the time. Definitely recommend PostNord
Avoid this company at all costs.
Avoid this company at all costs.
They managed to lose a package, which is big (PC case), it was supposed to delivered on thursday. that was a week ago.
Customer support is vague, can't tell any details, a case was opened which will probably tell me that they lost the package.
I also never deliver to my house, because they simply don't have 2 braincells to even deliver to it, so its always chosen as delivery to package shop or box.
I am 100% sure it was stolen.
Avoid this company at all costs.
Avoid at all costs.
Avoid at all costs.
Literally any other delivery company is better than PostNord.
They somehow managed to lose a big, heavy box, which was supposed to be delivered in 1 day, domestically, from Brondby to Herlev. It's now been a week, customer support is vague, not telling any details, and that horrible chat bot is more annoying than helpful.
A "case" was opened to investigate but I can guarantee I can say goodbye to that package.
I've never seen a postal service being THAT BAD, every time I order something with PostNord, I am more amazed that it actually arrived than it didn't, and that says a lot.
Avoid this company at all costs. They don't give a damn about your parcels, or you.
The delivery service was very smooth
The delivery service was very smooth. It was a heavy package and it was delivered right to my door. That really helped me.
Nice and safe
Everything was ok
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