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Posturite Reviews 

4,349
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 1,231 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professionalism and fantastic service, highlighting staff efficiency and helpfulness. Many were impressed with the high quality and suitability of products, finding them comfortable, well-made, and supportive. The delivery service is frequently noted for being very quick and prompt, with an easy ordering process and clear communication. However, some customers experienced delivery issues, such as parcels sent to the wrong address or significant delays. A few other people also felt products arrived with missing or defective parts, or were not expected, alongside poor communication or order tracking problems.

What people talk about most

Product

People report positive experiences with products, highlighting their quality, comfort, and effectiveness in... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers highlighting excellent, quick, and... See more

Service

Reviewers highlight positive aspects of service, consistently praising its speed, efficiency, and... See more

Order

Consumers generally express satisfaction with the ordering process, finding it easy and smooth, with many... See more

Quality

Reviewers mention positive feedback about quality, with many consumers praising the high quality and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

One call was all it took to get my issue sorted and a new keyboard was received overnight. Oone should not be surprised by this level of Professionalism, this is how businesses should be run. Thank yo... See more

Company replied

Rated 5 out of 5 stars

The desk converter was dispatched straight away (faster than the 2 days the website indicated). It's not out of the box yet but this is the second one we've ordered because the first was high quali... See more

Company replied

Rated 5 out of 5 stars

Fantastic service all around. The items I purchased, replacement parts for my RH Logic 400, arrived very quickly and in perfect condition. Having videos on the Posturite website showing how to rep... See more

Company replied

Rated 5 out of 5 stars

Very pleased with my purchases and response from customer services. Products are well made and give excellent support. However, whilst my order was dispatched very quickly, FedEx were a nightmare!

Company replied



Company details

  1. #38 of 61 best companies in Office Furniture Shop
  2. #12 of 17 best companies in Office Supplies Store
  3. #3 of 3 best companies in Office equipment repair service
  4. #20 of 23 best companies in Office equipment supplier
  5. #2 of 2 best companies in Office refurbishment service

About Posturite

Written by the company

Services and resources

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Ergonomic office chairs
Sit-stand desks
Sit-stand platforms
Ergonomic accessories

For your home

Posturite for home

At Posturite, we create healthier, more active workspaces both at home and in the office. Our team of health experts offer ergonomic products like office chairs, sit-stand desks, lumbar cushions, and wireless accessories.

Investing in ergonomic equipment is a valuable step for both health and work performance. While we can't promise instant success, being comfortable and well-supported boosts focus, creativity, and motivation.

Our ergonomic chairs cater to individual needs, offering adjustable options like executive, industrial, and specialist seating to reduce risks of back pain and RSI. Our team is available for support via live chat, email, phone or DSE assessments carried out at your workspace or remotely.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4k reviews

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4.5

All reviews

(4,349)

1,226 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

On time delivery, value for money

The back support arrived on time and the colleague is very happy with it. Excellent value for money as well.

21 May 2026
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Reply from Posturite

Good afternoon Siobhan,

Many thanks for taking the time to submit a review, we're delighted to hear that you had a good experience. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 5 out of 5 stars

Found what I was looking for really…

Found what I was looking for really quickly and the delivery is outstanding.

10 June 2026
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Reply from Posturite

Good afternoon Rachel,

Thank you for your lovely feedback, we really appreciate it. We're happy to hear that you had a good experience and that we were able to help. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 5 out of 5 stars

It was all very efficient

It was all very efficient

6 June 2026
Posturite logo

Reply from Posturite

Good afternoon,

Thank you very much for leaving us a review, we appreciate you taking the time. We're pleased to hear of your experience and look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 4 out of 5 stars

It was fine

The chair is great, service was fine some delivery issues aside.

5 June 2026
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Reply from Posturite

Good afternoon Leon,

Thank you for taking the time to leave us a review. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 5 out of 5 stars

The assessment was very professional…

The assessment was very professional and the assessor listened and observed to ensure the right equipment was purchased. I felt the service was first rate and very customer focuesed.

9 June 2026
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Reply from Posturite

Good afternoon Robert,

Many thanks for taking the time to leave us a review, we're delighted that we lived up to your expectations. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 5 out of 5 stars

Amazing keyboard. Great company to buy from

Very easy and smooth process to make the order. Great comms, kept informed of each stage of the order from purchase to shipping to delivery.
Amazing product, the keyboard is lightweight, functional and user friendly.

2 June 2026
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Reply from Posturite

Good afternoon Robert,

We're really pleased to read that you had a good experience with us, thank you for taking the time to share it. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 3 out of 5 stars

Item was delivered in good time

Item was delivered in good time. I'm hoping it last longer than the last one of these keyboards though, as that one broke after less than 3 months

3 June 2026
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Reply from Posturite

Good Morning, Thank you for taking the time to leave us a review. We appreciate your feedback on the delivery and are sorry to hear of your experience with your previous keyboard. We hope this new keyboard meets and or exceeds you expectations! Should you come to experience any issues with your keyboard, please do contact our customer service team at support@posturite.co.uk and one of my colleagues will be happy to assist you accordingly. Kind regards, Samuel

Rated 5 out of 5 stars

Efficient, Friendly & Professional!

Posturite were very efficient and professional throughout. I found their advice and recommendations very helpful and the delivery of equipment seamless. Thank you.

1 June 2026
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Reply from Posturite

Good afternoon Kerry,

Many thanks for taking the time to leave us a review, it's great to hear you had a positive experience with us. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 5 out of 5 stars

Really quick delivery

Really quick delivery, happy with item - no complaints.

4 June 2026
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Reply from Posturite

Good afternoon,

Many thanks for your review, it's great to see that you were happy with our service. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 1 out of 5 stars

It's been moths, and I don't have my chair yet

Very poor communication and terrible service. I paid for and ordered a chair from Posturide back in March 2026. After much nagging, they delivered a defective chair at the end of April 2026. I am still waiting for an update on a functioning chair...

4 June 2026
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Reply from Posturite

Good Afternoon, Thank you for taking the time to leave us a review. Please be advised, whilst investigating this internally with my colleague in the warranties team, it appears that there has been a warranty issued and this is being worked proactively by our warranties team accordingly. We will ensure we get this matter resolved as quickly as possible for you. If you require further assistance/updates regarding this, please contact our warranties team under warranties@posturite.co.uk and my colleague will be happy to assist you. Kind regards, Samuel

Rated 5 out of 5 stars

Quick service

It was quick and great

3 June 2026
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Reply from Posturite

Good afternoon Maheshwari,

Thank you for sharing your feedback with us. We're pleased to hear you were satisfied with the service we provided. We look forward to helping you again in the future.

Kind regards,
Rebeca

Rated 3 out of 5 stars

Not happy with the delivery of the item…

Not happy with the delivery of the item as the delivery company left it outside my property behid the waste bin and have not notified me of the item delivery. I found it couple of days later when I went to remove the waste bin, by the time the item got wet.

3 June 2026
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Reply from Posturite

Good Morning Jijoy, Thank you for taking the time to leave us a review. We are sorry to hear of your experience with your delivery and the condition of your ordered goods. If the ordered goods appear faulty due to the condition upon which you discovered your delivery please contact our warranties team under Warranties@posturite.co.uk, and one of my colleagues will be happy to assist you accordingly. Kind regards, Samuel

Rated 5 out of 5 stars

Delivery was made

Delivery was made. I have implemented the changes suggested on the call, it too early to see if they make a difference.

4 June 2026
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Reply from Posturite

Good afternoon Jas,

Thank you for taking the time to share your feedback. We're really pleased you had a good experience. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 5 out of 5 stars

very help full

very help full, easy to order, great communication,
very fast delivery

4 June 2026
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Reply from Posturite

Good afternoon Leanne,

Many thanks for taking the time to submit a review, we're delighted to hear that you had a good experience. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 5 out of 5 stars

Great chair!

Great chair, quick delivery

3 June 2026
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Reply from Posturite

Good afternoon Kalliopi,

Thank you for your lovely feedback, we really appreciate it. We're happy to hear that you had a good experience and that we were able to help. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 5 out of 5 stars

Very efficient

Very efficient

5 June 2026
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Reply from Posturite

Good afternoon Maxine,

Thank you very much for leaving us a review, we appreciate you taking the time. We're pleased to hear of your experience and look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 5 out of 5 stars

Really fast delivery and great product

Really fast delivery and great product. Does exactly what you said it would, brilliant.

4 June 2026
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Reply from Posturite

Good afternoon Michael,

Many thanks for taking the time to leave us a review, we're delighted that we lived up to your expectations. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 5 out of 5 stars

Smooth experience

Smooth experience

5 June 2026
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Reply from Posturite

Good afternoon Naylha,

Thank you for taking the time to leave us a review, we're delighted to receive your feedback. We look forward to helping you again in the future.

Kind regards,
Rebecca

Rated 1 out of 5 stars

This product is not as good as…

This product is not as good as Logitech. An annoying "malfunctioned" message appears every three minutes, which makes it very frustrating to use. To get it working again, I have to unplug it and plug it back in, but the error returns within three to five minutes. This happens even though the software and drivers are fully up to date. I would rather choose Logitech, as it has never let me down.

1 April 2026
Unprompted review
Rated 5 out of 5 stars

Very professional, quality service and excellent products

Very professional, friendly, and polite service. I was genuinely amazed by the quality of the service provided.

I am also extremely impressed with my purchase. The ergonomic chair is so comfortable and offers so many useful functions, allowing me to personalise the seating experience and adjust positions to suit my needs.

I can’t recommend them highly enough.

4 June 2026
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Reply from Posturite

Good morning. Many thanks for taking the time to leave us a review, we're delighted that we lived up to your expectations. We look forward to helping you again in the future. Kind regards, Amber.

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