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Posturite Reviews 

4,306
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 1,238 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and effectiveness of products, noting their excellent support and comfort [R1-S2, R3-S2, R4-S3, R10-S3]. The delivery service is frequently highlighted as exceptionally fast and efficient, with many items arriving ahead of schedule [R4-S2, R16-S1, R23-S1, R27-S2]. Reviewers also commend the professional and outstanding service, appreciating helpful communication and a smooth ordering process [R5-S1, R8-S2, R10-S1, R21-S1, R39-S1]. However, some people mentioned delivery issues, such as incorrect addresses or delays [R3-S1, R6-S3, R7-S1, R40-S1]. A few also experienced products arriving defective or with missing parts [R25-S2, R35-S1, R38-S2, R45-S1], and occasional order processing communication problems [R15-S2, R38-S1, R50-S1].

What people talk about most

Product

Customers consistently note positive experiences with product quality, highlighting that items are well-made,... See more

Delivery service

People report positive experiences with delivery service, often highlighting quick dispatch and fast delivery... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, professionalism, and... See more

Order

Reviewers mention positive feedback about order, with many finding the ordering process easy and smooth.... See more

Quality

Consumers find quality to be positive, with many reviewers praising the well-made products that offer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The desk converter was dispatched straight away (faster than the 2 days the website indicated). It's not out of the box yet but this is the second one we've ordered because the first was high quali... See more

Company replied

Rated 4 out of 5 stars

Good chair delivered next day after accepting order. Didn't have instructions with it or any info saying where to get these and I've just seen the email with a link to these, but I managed to build it... See more

Company replied

Rated 5 out of 5 stars

Very pleased with my purchases and response from customer services. Products are well made and give excellent support. However, whilst my order was dispatched very quickly, FedEx were a nightmare!

Rated 5 out of 5 stars

This is the second cushion I've purchased so that my office set-up matches my home set-up. Definitely found the first cushion helped support my back/posture so wanted to replicate the set-up; went fo... See more

Company replied



Company details

  1. #38 of 61 best companies in Office Furniture Shop
  2. #12 of 18 best companies in Office Supplies Store
  3. #3 of 3 best companies in Office equipment repair service
  4. #22 of 24 best companies in Office equipment supplier
  5. #2 of 2 best companies in Office refurbishment service

About Posturite

Written by the company

Services and resources

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Ergonomic office chairs
Sit-stand desks
Sit-stand platforms
Ergonomic accessories

For your home

Posturite for home

At Posturite, we create healthier, more active workspaces both at home and in the office. Our team of health experts offer ergonomic products like office chairs, sit-stand desks, lumbar cushions, and wireless accessories.

Investing in ergonomic equipment is a valuable step for both health and work performance. While we can't promise instant success, being comfortable and well-supported boosts focus, creativity, and motivation.

Our ergonomic chairs cater to individual needs, offering adjustable options like executive, industrial, and specialist seating to reduce risks of back pain and RSI. Our team is available for support via live chat, email, phone or DSE assessments carried out at your workspace or remotely.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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4.5

All reviews

(4,306)

1,186 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

I managed to assemble the leg rest

I managed to assemble the leg rest. However it does not go up or down once I press down on the lever, nor does it tilt. The instructions are very brief on how to assemble it. A step by step video would have been better. Theres no contact number to contact customer service which would have been helpful. I have emailed them for more support.

19 May 2026
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Reply from Posturite

Good afternoon Ouzmah. Thank you for sharing your feedback. I'm sorry to hear of your experience. I have arranged for one of our advisors who looks after your account to contact you to ensure this is rectified through the correct channels as a priority. Many thanks, Louise

Rated 5 out of 5 stars

quickly gave the equipment needed…

quickly gave the equipment needed fantastic service

2 June 2026
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Reply from Posturite

Good morning Dawn. Many thanks for your review, it's great to see that you were happy with our service. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

The chair is good for its purpose and…

The chair is good for its purpose and it was delivered on time.

27 May 2026
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Reply from Posturite

Good morning Sally. Thank you for leaving us a review, we're really pleased that you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Excellent service from Posturite

Excellent service from Posturite, who never let us down.

2 June 2026
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Reply from Posturite

Good morning Paul. Many thanks for taking the time to leave us a review, it's great to hear you had a positive experience with us. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

New Chair

Easy to understand and build

29 May 2026
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Reply from Posturite

Good morning Steve. Thank you very much for submitting your review, we're glad to see you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Easy to navigate website

Easy to navigate website, great choice, free shipping. Should have bought a desk footstool a long time ago, makes a real difference.

29 May 2026
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Reply from Posturite

Good morning Richard. We're really pleased to read that you had a good experience with us, thank you for taking the time to share it. We look forward to helping you again in the future. Kind regards, Amber.

Rated 3 out of 5 stars

Spares order

Tech department very helpful. Parts identified quickly. Postage was quite steep for a small order and even though I placed two orders quite close to each other I was charged two lots of postage. Only part of one order has arrived so far

29 May 2026
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Reply from Posturite

Good morning Timothy Thank you for taking the time to leave us a review. I have looked into your order, and can see that the rest of the order will be shipped out today so please allow 1-2 days for the delivery Kind Regards Louise

Rated 5 out of 5 stars
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Reply from Posturite

Good morning Richie. Thank you for taking the time to leave us a review, we're delighted to receive your feedback. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Overall experience was great and the…

Overall experience was great and the delivery was quick. :)

1 June 2026
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Reply from Posturite

Good morning. Many thanks for taking the time to leave us a review, we're delighted that we lived up to your expectations. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars
Posturite logo

Reply from Posturite

Good afternoon Shaukat. Many thanks for your review, it's great to see that you were happy with our service. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Delivery experience

Item was received quickly after it was ordered it was in good condition when it arrived

1 June 2026
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Reply from Posturite

Good afternoon Richard. Thank you for leaving us a review, we're really pleased that you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Excellent customer service

Great customer journey from start to finish. Thank you!

28 May 2026
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Reply from Posturite

Good afternoon Rebecca. Thank you for leaving us a review, we're really pleased that you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Honest description

Honest description, quick delivery

29 May 2026
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Reply from Posturite

Good afternoon Beverley. Many thanks for taking the time to leave us a review, it's great to hear you had a positive experience with us. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Great from order to receiving stand up…

Great from order to receiving stand up desk. Equipment is perfect.

27 May 2026
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Reply from Posturite

Good afternoon Debbie. Thank you very much for submitting your review, we're glad to see you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

The representative addressed all of my…

The representative addressed all of my concerns and provided products to help assist my needs.

22 May 2026
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Reply from Posturite

Good afternoon Shikha. We're really pleased to read that you had a good experience with us, thank you for taking the time to share it. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Good product and clear instructions for…

Good product and clear instructions for use

27 May 2026
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Reply from Posturite

Good afternoon. Thank you for taking the time to leave us a review, we're delighted to receive your feedback. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

easy and fast

it was fast and easy delivery!

28 May 2026
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Reply from Posturite

Good afternoon. Many thanks for taking the time to leave us a review, we're delighted that we lived up to your expectations. We look forward to helping you again in the future. Kind regards, Amber.

Rated 4 out of 5 stars

My email to advise I wasn't going to be…

My email to advise I wasn't going to be 10 mins later than the allotted time was not picked up by the team and delivery man turned up when I wasn't home. There was a part missing from my chair that had to be delivered separately. Other than this I am satisfied with my chair now the part has arrived.l

31 May 2026
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Reply from Posturite

Good afternoon Suzy. Thank you for taking the time to leave us a review, we're delighted to receive your feedback. We look forward to helping you again in the future, we do apologise for the issues that occurred. Kind regards, Amber.

Rated 5 out of 5 stars

Quick and efficient

Quick and efficient

28 May 2026
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Reply from Posturite

Good afternoon Lucy. Many thanks for taking the time to leave us a review, it's great to hear you had a positive experience with us. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

One pleased customer

The delivery from the time of order was extremely swift and with no issue at all. The keyboard itself is so lovely to use as well. Thank you so much. A much needed upgrade from the one I have been using.

29 May 2026
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Reply from Posturite

Good afternoon Katherine. Thank you for sharing your feedback with us. We're pleased to hear you were satisfied with the service we provided. We look forward to helping you again in the future. Kind regards, Amber.

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