The desk converter was dispatched straight away (faster than the 2 days the website indicated). It's not out of the box yet but this is the second one we've ordered because the first was high quali... See more
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At Posturite, we create healthier, more active workspaces both at home and in the office. Our team of health experts offer ergonomic products like office chairs, sit-stand desks, lumbar cushions, and wireless accessories.
Investing in ergonomic equipment is a valuable step for both health and work performance. While we can't promise instant success, being comfortable and well-supported boosts focus, creativity, and motivation.
Our ergonomic chairs cater to individual needs, offering adjustable options like executive, industrial, and specialist seating to reduce risks of back pain and RSI. Our team is available for support via live chat, email, phone or DSE assessments carried out at your workspace or remotely.
The Mill, Station Road, BN26 6SZ, Berwick, United Kingdom
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Reply from Posturite
Since request was made after DSE risk assessment the whole process took less than 2 weeks to have someone come out and assess my workstation until delivery of item. I am awaiting Email to book appointment for the chair to be built.

Reply from Posturite
Excellent product delivered promptly.
Supports lower back on long car journeys

Reply from Posturite
Delivered less than 24 hours after purchasing, £20 cheaper than on Amazon, with more choices of colours. Recommended.

Reply from Posturite
Gas lift cylinder missing however it was ticked off on the sheet inside the box. The screws were also loose in the box when it arrived. Can't build the chair and have had to escalate internally.

Reply from Posturite
the initial assessment recommended a desk and footstool that does not fit under the desk and a mouse that arrived faulty.
Lots of follow up emails and after a month I have been told by one dept that I need to order the new mouse despite a different dept stating that they have ordered.
Initial good delivery even if goods were not compatible, but follow up service is simply shocking I have tried to resolve this with over 25 emails to date to the posturite teams at the following email addresses where the complaint has been passed around Bespoke@posturite, warranties@posturite and Supportmailbox@posturite

Reply from Posturite
PO was submitted on 30th June. The product arrived on 07th July. I had to intervene numerous times to explain that I'm not expecting any chair delivery, it's just an ergonomic mouse. My order was placed on hold. "I can confirm this order has been amended to go just as a direct shipment for you and re-released. Once the item is with our delivery partners, they will contact directly with delivery updates on this for you. I do greatly apologise for any inconvenience due to this."
I suffer a lot due to your internal error.

Reply from Posturite
Instructions for how to adapt the chair to my needs were very clear.

Reply from Posturite
The desk converter was dispatched straight away (faster than the 2 days the website indicated).
It's not out of the box yet but this is the second one we've ordered because the first was high quality and suitable so we're getting the same now another employee requires one.

Reply from Posturite
The quick response to my request and helpful staff member,

Reply from Posturite

Reply from Posturite
easy to order and recieved very quickly. item as described

Reply from Posturite
Delivery time promise not met, wrong delivery information given, too many staff members involved so confusion, chair delivered with no assistance in setting up.

Reply from Posturite
Quick and easy to deal with.
I'm happy with chair. It is very comfortable. Although Delivery was delayed but they apologised for the delay. The reason for not given a 5 stars is because the chairs has no head/neck rest.

Reply from Posturite
Great online chat to talk through which were the correct replacement parts for my chair. Very knowledgable. Rapid delivery.

Reply from Posturite
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