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Posturite Reviews 

4,305
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 1,238 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and effectiveness of products, noting their excellent support and comfort [R1-S2, R3-S2, R4-S3, R10-S3]. The delivery service is frequently highlighted as exceptionally fast and efficient, with many items arriving ahead of schedule [R4-S2, R16-S1, R23-S1, R27-S2]. Reviewers also commend the professional and outstanding service, appreciating helpful communication and a smooth ordering process [R5-S1, R8-S2, R10-S1, R21-S1, R39-S1]. However, some people mentioned delivery issues, such as incorrect addresses or delays [R3-S1, R6-S3, R7-S1, R40-S1]. A few also experienced products arriving defective or with missing parts [R25-S2, R35-S1, R38-S2, R45-S1], and occasional order processing communication problems [R15-S2, R38-S1, R50-S1].

What people talk about most

Product

Customers consistently note positive experiences with product quality, highlighting that items are well-made,... See more

Delivery service

People report positive experiences with delivery service, often highlighting quick dispatch and fast delivery... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, professionalism, and... See more

Order

Reviewers mention positive feedback about order, with many finding the ordering process easy and smooth.... See more

Quality

Consumers find quality to be positive, with many reviewers praising the well-made products that offer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The desk converter was dispatched straight away (faster than the 2 days the website indicated). It's not out of the box yet but this is the second one we've ordered because the first was high quali... See more

Company replied

Rated 4 out of 5 stars

Good chair delivered next day after accepting order. Didn't have instructions with it or any info saying where to get these and I've just seen the email with a link to these, but I managed to build it... See more

Company replied

Rated 5 out of 5 stars

Very pleased with my purchases and response from customer services. Products are well made and give excellent support. However, whilst my order was dispatched very quickly, FedEx were a nightmare!

Rated 5 out of 5 stars

This is the second cushion I've purchased so that my office set-up matches my home set-up. Definitely found the first cushion helped support my back/posture so wanted to replicate the set-up; went fo... See more

Company replied



Company details

  1. #38 of 61 best companies in Office Furniture Shop
  2. #12 of 18 best companies in Office Supplies Store
  3. #3 of 3 best companies in Office equipment repair service
  4. #22 of 24 best companies in Office equipment supplier
  5. #2 of 2 best companies in Office refurbishment service

About Posturite

Written by the company

Services and resources

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Ergonomic office chairs
Sit-stand desks
Sit-stand platforms
Ergonomic accessories

For your home

Posturite for home

At Posturite, we create healthier, more active workspaces both at home and in the office. Our team of health experts offer ergonomic products like office chairs, sit-stand desks, lumbar cushions, and wireless accessories.

Investing in ergonomic equipment is a valuable step for both health and work performance. While we can't promise instant success, being comfortable and well-supported boosts focus, creativity, and motivation.

Our ergonomic chairs cater to individual needs, offering adjustable options like executive, industrial, and specialist seating to reduce risks of back pain and RSI. Our team is available for support via live chat, email, phone or DSE assessments carried out at your workspace or remotely.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(4,305)

1,185 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast delivery

Delivered fast and intact, great desk.

2 July 2026
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Reply from Posturite

Good afternoon Thomas. Many thanks for taking the time to leave us a review, it's great to hear you had a positive experience with us. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Delivery in time

Delivery in time, good communication , no issues

3 July 2026
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Reply from Posturite

Good afternoon. Thank you very much for submitting your review, we're glad to see you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Quick dispatch, quality item

The desk converter was dispatched straight away (faster than the 2 days the website indicated).

It's not out of the box yet but this is the second one we've ordered because the first was high quality and suitable so we're getting the same now another employee requires one.

6 July 2026
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Reply from Posturite

Good afternoon. We're really pleased to read that you had a good experience with us, thank you for taking the time to share it. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Easy to order and delivered quickly.

Easy to order and delivered quickly.

29 June 2026
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Reply from Posturite

Good afternoon Rhianne. Thank you for taking the time to share your feedback. We're really pleased you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

easy to order and recieved very…

easy to order and recieved very quickly. item as described

2 July 2026
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Reply from Posturite

Good afternoon Paul. Thank you for sharing your feedback with us. We're pleased to hear you were satisfied with the service we provided. We look forward to helping you again in the future. Kind regards, Amber.

Rated 2 out of 5 stars

Delivery time promise not met

Delivery time promise not met, wrong delivery information given, too many staff members involved so confusion, chair delivered with no assistance in setting up.

30 June 2026
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Reply from Posturite

Good Morning Joanne, Thank you for taking the time to leave us a review. We are sorry to hear that your experience with us has not been as expected. If you would be so kind as to contact our customer service team at supportmailbox@posturite.co.uk, one of my colleagues will be happy to assist you in arranging a set up of the chair you have received and provide you with all the relevant delivery information requested. Kind regards, Samuel

Rated 4 out of 5 stars

Quick and easy to deal with.

Quick and easy to deal with.
I'm happy with chair. It is very comfortable. Although Delivery was delayed but they apologised for the delay. The reason for not given a 5 stars is because the chairs has no head/neck rest.

30 June 2026
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Reply from Posturite

Good afternoon Rosemary. Thank you for taking the time to leave us a review, we're delighted to receive your feedback. We look forward to helping you again in the future. Kind regards, Amber

Rated 5 out of 5 stars

Great online chat to talk through which…

Great online chat to talk through which were the correct replacement parts for my chair. Very knowledgable. Rapid delivery.

1 July 2026
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Reply from Posturite

Good afternoon Nick. Many thanks for your review, it's great to see that you were happy with our service. We look forward to helping you again in the future. Kind regards, Amber.

Rated 4 out of 5 stars

Not an easy returns process

Easy to purchase from, not so easy to re

30 June 2026
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Reply from Posturite

Good afternoon Linda. Thank you for taking the time to leave us a review, we're delighted to receive your feedback. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

quick delivery

30 June 2026
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Reply from Posturite

Good afternoon Jillian. Thank you for leaving us a review, we're really pleased that you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Great product.

2 July 2026
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Reply from Posturite

Good afternoon. Many thanks for taking the time to leave us a review, it's great to hear you had a positive experience with us. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Well organized

Well organized, had face to face consultation. Ordered some equipment that I needed and was delivered very quickly and making my life easier to work at my desk.

30 June 2026
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Reply from Posturite

Good afternoon Michelle. Thank you very much for submitting your review, we're glad to see you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

From having the video call to confirm…

From having the video call to confirm the fault and your engineer confirming part availability and then proceeding to order the part which arrived on the 03/07. To booking the engineer to come and fix my chair the process was seamless and a pleasure

3 July 2026
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Reply from Posturite

Good afternoon Michael. We're really pleased to read that you had a good experience with us, thank you for taking the time to share it. We look forward to helping you again in the future. Kind regards, Amber.

Rated 4 out of 5 stars
Posturite logo

Reply from Posturite

Good afternoon. Many thanks for taking the time to leave us a review, we're delighted that we lived up to your expectations. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Quality service

Nice choice of furniture...quality piece of kit arrived and excellent set up service t work and at home

1 July 2026
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Reply from Posturite

Good afternoon Paul. Thank you for taking the time to leave us a review, we're delighted to receive your feedback. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

helpful company, good product, rapid delivery

Useful information from the company, good product with a good discount delivered very quickly indeed.

2 July 2026
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Reply from Posturite

Good afternoon. Many thanks for taking the time to leave us a review, we're delighted that we lived up to your expectations. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Laptop stand is great

Laptop stand is robust and just the right height. Really happy with the product.

29 June 2026
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Reply from Posturite

Good afternoon Ros. Thank you very much for leaving us a review, we appreciate you taking the time. We're pleased to hear of your experience and look forward to helping you again in the future. Kind regards Amber.

Rated 5 out of 5 stars

Easy to order

Easy to order, fast delivery, good product,

29 June 2026
Posturite logo

Reply from Posturite

Good afternoon Lucia. Thank you for your lovely feedback, we really appreciate it. We're happy to hear that you had a good experience and that we were able to help. We look forward to helping you again in the future. Kind regards, Amber.

Rated 2 out of 5 stars

Delivered to wrong address

I gave my home address, as requested, for delivery as I am a home worker. I then went on leave, only to come back to find that the footrest had been sent to our head office, not remotely close to my location. I had not seen any of the delivery updates due to being away.
When I emailed upon my return, asking if a footrest could be sent to the correct address, I was told that it has already been delivered, and no other solution to rectify the situation.

11 June 2026
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Reply from Posturite

Good Morning Holly, Thank you for your feedback and we are sorry to hear of your experience on this occasion. I will be emailing you with a response shortly. And please don't hesitate to respond back to me if required. Kind regards Louise

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