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Posturite Reviews 

4,306
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 1,238 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and effectiveness of products, noting their excellent support and comfort [R1-S2, R3-S2, R4-S3, R10-S3]. The delivery service is frequently highlighted as exceptionally fast and efficient, with many items arriving ahead of schedule [R4-S2, R16-S1, R23-S1, R27-S2]. Reviewers also commend the professional and outstanding service, appreciating helpful communication and a smooth ordering process [R5-S1, R8-S2, R10-S1, R21-S1, R39-S1]. However, some people mentioned delivery issues, such as incorrect addresses or delays [R3-S1, R6-S3, R7-S1, R40-S1]. A few also experienced products arriving defective or with missing parts [R25-S2, R35-S1, R38-S2, R45-S1], and occasional order processing communication problems [R15-S2, R38-S1, R50-S1].

What people talk about most

Product

Customers consistently note positive experiences with product quality, highlighting that items are well-made,... See more

Delivery service

People report positive experiences with delivery service, often highlighting quick dispatch and fast delivery... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, professionalism, and... See more

Order

Reviewers mention positive feedback about order, with many finding the ordering process easy and smooth.... See more

Quality

Consumers find quality to be positive, with many reviewers praising the well-made products that offer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The desk converter was dispatched straight away (faster than the 2 days the website indicated). It's not out of the box yet but this is the second one we've ordered because the first was high quali... See more

Company replied

Rated 4 out of 5 stars

Good chair delivered next day after accepting order. Didn't have instructions with it or any info saying where to get these and I've just seen the email with a link to these, but I managed to build it... See more

Company replied

Rated 5 out of 5 stars

Very pleased with my purchases and response from customer services. Products are well made and give excellent support. However, whilst my order was dispatched very quickly, FedEx were a nightmare!

Rated 5 out of 5 stars

This is the second cushion I've purchased so that my office set-up matches my home set-up. Definitely found the first cushion helped support my back/posture so wanted to replicate the set-up; went fo... See more

Company replied



Company details

  1. #38 of 61 best companies in Office Furniture Shop
  2. #12 of 18 best companies in Office Supplies Store
  3. #3 of 3 best companies in Office equipment repair service
  4. #22 of 24 best companies in Office equipment supplier
  5. #2 of 2 best companies in Office refurbishment service

About Posturite

Written by the company

Services and resources

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Ergonomic office chairs
Sit-stand desks
Sit-stand platforms
Ergonomic accessories

For your home

Posturite for home

At Posturite, we create healthier, more active workspaces both at home and in the office. Our team of health experts offer ergonomic products like office chairs, sit-stand desks, lumbar cushions, and wireless accessories.

Investing in ergonomic equipment is a valuable step for both health and work performance. While we can't promise instant success, being comfortable and well-supported boosts focus, creativity, and motivation.

Our ergonomic chairs cater to individual needs, offering adjustable options like executive, industrial, and specialist seating to reduce risks of back pain and RSI. Our team is available for support via live chat, email, phone or DSE assessments carried out at your workspace or remotely.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

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4.5

All reviews

(4,306)

1,186 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

keyboard

The product that I received is fantastic.

23 June 2026
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Reply from Posturite

Good afternoon. Thank you for your lovely feedback, we really appreciate it. We're happy to hear that you had a good experience and that we were able to help. We look forward to helping you again in the future. Kind regards, Amber

Rated 5 out of 5 stars
Posturite logo

Reply from Posturite

Good afternoon Reshma. Many thanks for taking the time to submit a review, we're delighted to hear that you had a good experience. We look forward to helping you again in the future. Kind regards Amber.

Rated 4 out of 5 stars

Delivery was easy to book

Delivery was easy to book. Arrived at a good time and person setting up the chairs was knowledgeable and helpfull

22 June 2026
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Reply from Posturite

Good afternoon Lisa. Thank you very much for leaving us a review, we appreciate you taking the time. We're pleased to hear of your experience and look forward to helping you again in the future. Kind regards Amber.

Rated 5 out of 5 stars

Competitive pricing

Competitive pricing. Fast delivery.

22 June 2026
Posturite logo

Reply from Posturite

Good afternoon Mark. Thank you for taking the time to share your feedback. We're really pleased you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Great service

delivered within timeframe given and driver was pleasant and checked name for the delivery before thanking and leaving

25 June 2026
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Reply from Posturite

Good afternoon Paul. Thank you for sharing your feedback with us. We're pleased to hear you were satisfied with the service we provided. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

From start to finish the experience has…

From start to finish the experience has been very professional.

22 June 2026
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Reply from Posturite

Good afternoon Ian. Many thanks for your review, it's great to see that you were happy with our service. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Delivered the order in a timely manner

Delivered the order in a timely manner. Rose

25 June 2026
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Reply from Posturite

Good afternoon Rose. Thank you for taking the time to share your feedback. We're really pleased you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

delieverd within a couple of days of…

delieverd within a couple of days of placing the order

25 June 2026
Posturite logo

Reply from Posturite

Good afternoon. Thank you for sharing your feedback with us. We're pleased to hear you were satisfied with the service we provided. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Great Experience

Received the product in a quick timeframe from order to delivery. Given updates about delivery dates and confirmation that products had been delivered appropriately.

25 June 2026
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Reply from Posturite

Good afternoon Shaun. Many thanks for your review, it's great to see that you were happy with our service. We look forward to helping you again in the future. Kind regards, Amber.

Rated 4 out of 5 stars

Overall great service but it was slow

Overall great service but it was slow.
The communication was clear and the Posture team were easy to contact and always very helpful. The assessment and engineer were very professional and polite, arrived on time and kept good communication throughout. The only downside is that from assessment to equipment delivery it took a long time and there was a period where it was unclear who was responsible for the next step.
I would still happily use this service again.

17 June 2026
Unprompted review
Posturite logo

Reply from Posturite

Good afternoon. Thank you for your lovely feedback, we really appreciate it. We're happy to hear that you had a good experience and that we were able to help. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

very efficient from the time the…

very efficient from the time the referral went through to the delivery of my chair

24 June 2026
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Reply from Posturite

Good afternoon Martha. Thank you for taking the time to leave us a review, we're delighted to receive your feedback. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars
Posturite logo

Reply from Posturite

Good afternoon Mags. Thank you for taking the time to share your feedback. We're really pleased you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.

Rated 2 out of 5 stars

Delivery was delayed multiple times for…

Delivery was delayed multiple times for various reasons. When it was done yesterday, the engineer wanted us to dispose of the boxes, when we have clearly paid for the recycling in the charges.

23 June 2026
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Reply from Posturite

Good afternoon, thank you for your feedback. We sincerely apologise for the delays with your delivery and for the packaging not being removed as expected. We will ensure that this feedback is shared with our delivery partners and reviewed internally to help prevent similar issues from occurring in the future. If you have any further questions, please do not hesitate to contact our Customer Service team at supportmailbox@posturite.co.uk. Kind regards, Sasha

Rated 5 out of 5 stars

Excellent

It was fast and efficient.

23 June 2026
Posturite logo

Reply from Posturite

Good afternoon Tina. Thank you for taking the time to leave us a review, we're delighted to receive your feedback. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Excellent service and delivery on time

Excellent service

23 June 2026
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Reply from Posturite

Good afternoon Maggie. Many thanks for taking the time to leave us a review, we're delighted that we lived up to your expectations. We look forward to helping you again in the future. Kind regards, Amber

Rated 5 out of 5 stars

Booking process

Booking process, the assessment and overall service was professional and excellent

23 June 2026
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Reply from Posturite

Good afternoon Garry. Thank you very much for leaving us a review, we appreciate you taking the time. We're pleased to hear of your experience and look forward to helping you again in the future. Kind regards Amber

Rated 5 out of 5 stars

Easy procurement/ordering process and…

Easy procurement/ordering process and very quick delivery - Thanks

16 June 2026
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Reply from Posturite

Good afternoon Gerry. Thank you for your lovely feedback, we really appreciate it. We're happy to hear that you had a good experience and that we were able to help. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

This was my first time ordering from…

This was my first time ordering from this company. The service was excellant.

23 June 2026
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Reply from Posturite

Good afternoon Karen, Many thanks for taking the time to submit a review, we're delighted to hear that you had a good experience. We look forward to helping you again in the future. Kind regards Amber.

Rated 1 out of 5 stars

Have quite bad experience

Have quite bad experience. Ordered new chair which got fault within days and waiting for 2 month to get it fixed. Had a video discussion and kind of told that replacement is not possible as it will take 6-8 weeks and I will be without any chair during that time.

22 June 2026
Posturite logo

Reply from Posturite

Good Afternoon Yatish, Thank you for taking the time to leave us a review. We are sorry for your experience with us. Please be advised, I have relayed your review onto the relevant team who are looking into this for you promptly. Please expect to be contacted shortly by my colleague who will assist you with next steps accordingly. Kind regards, Samuel

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