The desk converter was dispatched straight away (faster than the 2 days the website indicated). It's not out of the box yet but this is the second one we've ordered because the first was high quali... See more
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At Posturite, we create healthier, more active workspaces both at home and in the office. Our team of health experts offer ergonomic products like office chairs, sit-stand desks, lumbar cushions, and wireless accessories.
Investing in ergonomic equipment is a valuable step for both health and work performance. While we can't promise instant success, being comfortable and well-supported boosts focus, creativity, and motivation.
Our ergonomic chairs cater to individual needs, offering adjustable options like executive, industrial, and specialist seating to reduce risks of back pain and RSI. Our team is available for support via live chat, email, phone or DSE assessments carried out at your workspace or remotely.
The Mill, Station Road, BN26 6SZ, Berwick, United Kingdom
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Fantastic quick service from assessment to product received. Good quality, well made products and can instantly feel a difference to my posture

Reply from Posturite
Fast efficient service for all of my items which were delivered within 3 days

Reply from Posturite
Everything is fine with the desk but the chair that was delivered didn't have any assembly instructions in it. Even though I assumed it's assembly was going to be straightforward i struggled to put it together and I'm not sure if I've put it together in the right way either.

Reply from Posturite
A thoroughly excellent service from start to finish.

Reply from Posturite
My posturite assessment went well and I was advised of the recommendations to make my workstation more comfortable>
I was provided with a basic rise and fall desk which does make a big difference. However I was given a foot rise that is not compatible with a desk that has a central plinth rather than 4 legs at each corner.
I would recommend that the assessors look at how the different products work with each other in the future before ordering.
I as also provided with a contour rollermouse pro mouse. The only way I can describe this is like a large wrist support that takes your hands further away from the keyboard. Would possibly work for a person with very large hands and long fingers. To add to this the mouse did not work and was not compatible for my arthritic fingers and was not an insignificant cost to my organisation.
I have contacted posturite about both the mouse and the footrest, but have not had a response upon how to return and receive adequate replacement.
So in summary I would say that the presale service is reasonable, but could be improved by ensuring that products are compatible with each other and meet the needs of the customer. The order went through quickly. Delivery was excellent in that the goods were delivered and assembled within a week of order, at a given time and we were kept informed all the way. The aftersales is not so good in that they have not responded to my issues around the mouse and footstool in any way the same timespan that they did when undertaking the assessment, ordering and delivering the goods.
The footstool is good but not approporate for a single plinth desk and the mouse is broken and totally inappropriate if it did work

Reply from Posturite
It took too long for the part to come. It took over a month. i still need to book an engineer to fix it.

Reply from Posturite
Dealt with the build, cleared packaging, did the set up and training.

Reply from Posturite
Was sent to wrong address. My company are having to pay to resolve the problem themselves as the items are urgently needed.

Reply from Posturite
Great cushion. very pleased and has been really effective for my back pain when driving and sitting.

Reply from Posturite
The quality of the Chair is exceptional and the delivery time was supper fast. Installation very simple and straight forward. Definitely recommend RH 200 chair as one of the top in the market.

Reply from Posturite
Very good ordering experience with Posturite, but delivery delayed by some dispatch problem. Goods shipped from Coventry by Parcelforce express 24 on Thursday 11th and travelled via Preston, Chorley and Leeds before being eventually delivered on Monday 15th.

Reply from Posturite
Very fast delivery!
Fair price.
Good range of unusual products in stock.

Reply from Posturite
The ease of ordering and receiving a quotation was very straight forward together with the delivery process.

Reply from Posturite
Very comfortable and easy to use. It fits nicely in the hand and has really helped reduce wrist strain. Good quality and works perfectly—would definitely recommend.

Reply from Posturite
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