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Posturite Reviews 

4,306
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 1,238 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and effectiveness of products, noting their excellent support and comfort [R1-S2, R3-S2, R4-S3, R10-S3]. The delivery service is frequently highlighted as exceptionally fast and efficient, with many items arriving ahead of schedule [R4-S2, R16-S1, R23-S1, R27-S2]. Reviewers also commend the professional and outstanding service, appreciating helpful communication and a smooth ordering process [R5-S1, R8-S2, R10-S1, R21-S1, R39-S1]. However, some people mentioned delivery issues, such as incorrect addresses or delays [R3-S1, R6-S3, R7-S1, R40-S1]. A few also experienced products arriving defective or with missing parts [R25-S2, R35-S1, R38-S2, R45-S1], and occasional order processing communication problems [R15-S2, R38-S1, R50-S1].

What people talk about most

Product

Customers consistently note positive experiences with product quality, highlighting that items are well-made,... See more

Delivery service

People report positive experiences with delivery service, often highlighting quick dispatch and fast delivery... See more

Service

Reviewers highlight positive aspects of service, consistently praising its efficiency, professionalism, and... See more

Order

Reviewers mention positive feedback about order, with many finding the ordering process easy and smooth.... See more

Quality

Consumers find quality to be positive, with many reviewers praising the well-made products that offer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The desk converter was dispatched straight away (faster than the 2 days the website indicated). It's not out of the box yet but this is the second one we've ordered because the first was high quali... See more

Company replied

Rated 4 out of 5 stars

Good chair delivered next day after accepting order. Didn't have instructions with it or any info saying where to get these and I've just seen the email with a link to these, but I managed to build it... See more

Company replied

Rated 5 out of 5 stars

Very pleased with my purchases and response from customer services. Products are well made and give excellent support. However, whilst my order was dispatched very quickly, FedEx were a nightmare!

Rated 5 out of 5 stars

This is the second cushion I've purchased so that my office set-up matches my home set-up. Definitely found the first cushion helped support my back/posture so wanted to replicate the set-up; went fo... See more

Company replied



Company details

  1. #38 of 61 best companies in Office Furniture Shop
  2. #12 of 18 best companies in Office Supplies Store
  3. #3 of 3 best companies in Office equipment repair service
  4. #22 of 24 best companies in Office equipment supplier
  5. #2 of 2 best companies in Office refurbishment service

About Posturite

Written by the company

Services and resources

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Ergonomic office chairs
Sit-stand desks
Sit-stand platforms
Ergonomic accessories

For your home

Posturite for home

At Posturite, we create healthier, more active workspaces both at home and in the office. Our team of health experts offer ergonomic products like office chairs, sit-stand desks, lumbar cushions, and wireless accessories.

Investing in ergonomic equipment is a valuable step for both health and work performance. While we can't promise instant success, being comfortable and well-supported boosts focus, creativity, and motivation.

Our ergonomic chairs cater to individual needs, offering adjustable options like executive, industrial, and specialist seating to reduce risks of back pain and RSI. Our team is available for support via live chat, email, phone or DSE assessments carried out at your workspace or remotely.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

4k reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

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4.5

All reviews

(4,306)

1,186 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic quick service from assessment…

Fantastic quick service from assessment to product received. Good quality, well made products and can instantly feel a difference to my posture

19 June 2026
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Reply from Posturite

Good afternoon Zahraa. Thank you for sharing your feedback with us. We're pleased to hear you were satisfied with the service we provided. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars
Posturite logo

Reply from Posturite

Good afternoon Chris. Many thanks for your review, it's great to see that you were happy with our service. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

came very quickly

came very quickly

18 June 2026
Posturite logo

Reply from Posturite

Good afternoon Pauline. Many thanks for taking the time to leave us a review, it's great to hear you had a positive experience with us. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Fast efficient service for all of my…

Fast efficient service for all of my items which were delivered within 3 days

18 June 2026
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Reply from Posturite

Good afternoon Brenda. Thank you very much for submitting your review, we're glad to see you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Everything

Everything

16 June 2026
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Reply from Posturite

Good afternoon Alan. We're really pleased to read that you had a good experience with us, thank you for taking the time to share it. We look forward to helping you again in the future. Kind regards, Amber.

Rated 4 out of 5 stars

No assembly instructions

Everything is fine with the desk but the chair that was delivered didn't have any assembly instructions in it. Even though I assumed it's assembly was going to be straightforward i struggled to put it together and I'm not sure if I've put it together in the right way either.

16 June 2026
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Reply from Posturite

Good afternoon Sana. Thank you for taking the time to leave us a review, we're delighted to receive your feedback. I do apologise for any confusion caused, if you do need further assistance please email supportmailbox@posturite.co.uk. Kind regards, Amber.

Rated 5 out of 5 stars

Delivery service

18 June 2026
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Reply from Posturite

Good afternoon. Many thanks for taking the time to leave us a review, we're delighted that we lived up to your expectations. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

A thoroughly excellent service from…

A thoroughly excellent service from start to finish.

15 June 2026
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Reply from Posturite

Good afternoon Dawn. Thank you very much for leaving us a review, we appreciate you taking the time. We're pleased to hear of your experience and look forward to helping you again in the future. Kind regards Amber.

Rated 3 out of 5 stars

Ask more questions to ensure that products are compatible with each other and meet your requirements. Aftersales not so good, so make sure it is right when ordering

My posturite assessment went well and I was advised of the recommendations to make my workstation more comfortable>
I was provided with a basic rise and fall desk which does make a big difference. However I was given a foot rise that is not compatible with a desk that has a central plinth rather than 4 legs at each corner.
I would recommend that the assessors look at how the different products work with each other in the future before ordering.
I as also provided with a contour rollermouse pro mouse. The only way I can describe this is like a large wrist support that takes your hands further away from the keyboard. Would possibly work for a person with very large hands and long fingers. To add to this the mouse did not work and was not compatible for my arthritic fingers and was not an insignificant cost to my organisation.
I have contacted posturite about both the mouse and the footrest, but have not had a response upon how to return and receive adequate replacement.
So in summary I would say that the presale service is reasonable, but could be improved by ensuring that products are compatible with each other and meet the needs of the customer. The order went through quickly. Delivery was excellent in that the goods were delivered and assembled within a week of order, at a given time and we were kept informed all the way. The aftersales is not so good in that they have not responded to my issues around the mouse and footstool in any way the same timespan that they did when undertaking the assessment, ordering and delivering the goods.
The footstool is good but not approporate for a single plinth desk and the mouse is broken and totally inappropriate if it did work

12 June 2026
Unprompted review
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Reply from Posturite

Good Afternoon Mavis Thank you for your feedback and we are sorry to hear your experience not as expected. Upon checking I can see that one of our advisors who looks after your account has already responded back to you yesterday and requested the assessor contact you to resolve these issue you have raised. Kind Regards Louise

Rated 2 out of 5 stars

It took too long for the part to come

It took too long for the part to come. It took over a month. i still need to book an engineer to fix it.

17 June 2026
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Reply from Posturite

Good Afternoon, Thank you for your feedback. In regards the issue raised I have sent you an email to address these and provided a breakdown of the timeline. Should you require any further assistance or support in the interim please do not hesitate to reply to my email. Kind Regards Louise

Rated 5 out of 5 stars

Great delivery and support

Dealt with the build, cleared packaging, did the set up and training.

17 June 2026
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Reply from Posturite

Good afternoon Adam. Thank you for your lovely feedback, we really appreciate it. We're happy to hear that you had a good experience and that we were able to help. We look forward to helping you again in the future. Kind regards, Amber.

Rated 1 out of 5 stars

Was sent to wrong address

Was sent to wrong address. My company are having to pay to resolve the problem themselves as the items are urgently needed.

17 June 2026
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Reply from Posturite

Good morning John. Thank you for sharing your feedback. I'm sorry to hear of your experience. If you require us to investigate this further and please can you kindly email us at support@posturite.co.uk with your DEL1732929 reference? Many thanks, Louise

Rated 5 out of 5 stars

Fabulous as always!

Excellent product and very quick delivery.

15 June 2026
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Reply from Posturite

Good afternoon Zoe. Many thanks for taking the time to submit a review, we're delighted to hear that you had a good experience. We look forward to helping you again in the future. Kind regards Amber.

Rated 5 out of 5 stars

Great cushion

Great cushion. very pleased and has been really effective for my back pain when driving and sitting.

10 June 2026
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Reply from Posturite

Good afternoon Katie. Thank you for sharing your feedback with us. We're pleased to hear you were satisfied with the service we provided. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

The quality of the Chair is exceptional…

The quality of the Chair is exceptional and the delivery time was supper fast. Installation very simple and straight forward. Definitely recommend RH 200 chair as one of the top in the market.

12 June 2026
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Reply from Posturite

Good afternoon Amin. Many thanks for your review, it's great to see that you were happy with our service. We look forward to helping you again in the future. Kind regards, Amber.

Rated 4 out of 5 stars

Very good ordering experience with…

Very good ordering experience with Posturite, but delivery delayed by some dispatch problem. Goods shipped from Coventry by Parcelforce express 24 on Thursday 11th and travelled via Preston, Chorley and Leeds before being eventually delivered on Monday 15th.

15 June 2026
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Reply from Posturite

Good afternoon George. Thank you very much for submitting your review, we're glad to see you had a good experience with us, we do apologise for the delays with the couriers. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Very fast delivery!

Very fast delivery!
Fair price.
Good range of unusual products in stock.

12 June 2026
Posturite logo

Reply from Posturite

Good afternoon. Thank you for leaving us a review, we're really pleased that you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

The ease of ordering and receiving a…

The ease of ordering and receiving a quotation was very straight forward together with the delivery process.

12 June 2026
Posturite logo

Reply from Posturite

Good afternoon Julie. Many thanks for taking the time to leave us a review, it's great to hear you had a positive experience with us. We look forward to helping you again in the future. Kind regards, Amber.

Rated 5 out of 5 stars

Very comfortable and easy to use

Very comfortable and easy to use. It fits nicely in the hand and has really helped reduce wrist strain. Good quality and works perfectly—would definitely recommend.

12 June 2026
Posturite logo

Reply from Posturite

Good afternoon Geeta. Thank you very much for submitting your review, we're glad to see you had a good experience. We look forward to helping you again in the future. Kind regards, Amber.

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