PreciousLittleOne Reviews 

86,547
TrustScore 4 out of 5

3.8

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Rated 1 out of 5 stars

Do NOT order from here! I ordered the Clara Luxe cot set in store, paid in full, and was told that everything would arrive together within 2–3 days. Instead, I received the cot but h... See more

Rated 5 out of 5 stars

How refreshing to actually be able to go into a baby shop and try out prams. I was pregnant and seen lots of prams online but really wanted to see them in person. Someone recommended this store to m... See more

Company replied

Rated 5 out of 5 stars

The staff are super friendly and knowledgeable didn't make me feel silly for asking lots of questions or asking for more details on my pram bundle! Zero pressure I got to browse around the differe... See more

Company replied

Rated 5 out of 5 stars

I have to say i was a little apprehensive after placing my order based on reviews post order. But what can i say! Item delivered as expected and on the communicated delivery date as had to come straig... See more

Company details

  1. Baby shop

Written by the company

***New Owners Since March 2022*** At Precious Little One Trading Limited, we are dedicated to providing exceptional products and services for parents and their little ones. As a trusted name in the industry, we pride ourselves on offering a wide range of high-quality baby and toddler essentials, from clothing and toys to nursery furniture, prams and feeding accessories. With a commitment to safety, comfort, and style, our team strives to exceed customer expectations by offering personalized shopping experiences and expert advice. We believe that every precious little one deserves the best, and we are here to support parents in their journey of nurturing and caring for their children. Join us and experience the joy of parenthood with Precious Little One Trading Limited.


Contact info

3.8

Great

TrustScore 4 out of 5

87k reviews

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3.8

All reviews

(86,547)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

If I could give zero I would

If I could give zero I would. Terrible customer service. Ordered a Moses basket for my little girl coming. Took a long time for them to send my order and what has arrived is not what I ordered. Different brand and colour has been delivered the Moses basket also stinks of a horrible smell. Which is completely unacceptable.

18 November 2021
Unprompted review
Rated 1 out of 5 stars

One star is too much!!!

I was looking for the new pram for my daughter. I found 2 of them. One was in much better colour on PLO. And was only 1 in stock. On Sunday afternoon I've made purchase. Straight away I was checking the site and was information about this pram OUT OF STOCK. Monday morning I've checked again the site and what a suprice again 1 in stock. Almost on the same time in my head start blinking red light. I started to trying get some information from customer service- I got 3 different email address- no answer, online chat- no answer, phone- voice mail.. All day I was thinking what's going on. Thanks to God I've made payment by PayPal and my money didn't go through so far and I cancelled everything Anyway I got answer next day afternoon that they need 3-5 working days for picking the item? Really? Around midday same day I've made purchase in other store and at 4pm, I got information that my purchase will be next morning with me. AVOID PLO !!!!

16 November 2021
Unprompted review
Rated 1 out of 5 stars

New Owners send spam and fail on customer service

PreciousLittleOne suddenly started sending me spam emails in October 2021. I did buy something from them in 2015 and was not on any marketing lists. It is not acceptable to suddenly start sending spam to customers from 6 years ago without their permission. My children are now too old for the products this company sells! I complained but didn't even get a response! The new owners clearly don't care about customer service.

16 November 2021
Unprompted review
Rated 1 out of 5 stars

AVOID!!

I used to love this store but now it’s under new ownership it’s terrible. I ordered weeks ago. Ordered 4 things, 3 of which ended up being out of stock. I was informed via my dispatch email. I wouldn’t have even known if i hadn’t gone back and checked the email as my parcel didn’t turn up. Parcel still not turned up. Can’t get hold of precious little one or yodel. Will have to contact bank to recover funds. What a nightmare. Getting inundated with marketing from them but no response. So frustrating.

15 November 2021
Unprompted review
Rated 1 out of 5 stars

Like so many others I see on here I…

Like so many others I see on here I ordered goods 2 weeks ago, money gone from my account. I have emailed and called numerous times and no response but still getting marketing emails constantly. Dreadful. I am going to contact my bank now. Order No.21457

13 November 2021
Unprompted review

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