Premier Dead Sea USA Reviews 

944
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I bought this product originally for my wife at a mall kiosk (which I'm always a bit suspicious of), but after I started traveling to Israel for work, I spotted Premier Dead Sea's location along the s... See more

Rated 5 out of 5 stars

Special THANKS to Stephanie who assisted me to my faulty Nuna Pro. Knowing my urgent need, a replacement was sent to me within a week. Nuna Skin even offers me a top upgrade to Nuna Max at a prom... See more

Rated 5 out of 5 stars

Few years ago, I tried a Premier nourishing cream for man and I decided to have always a stock available for the future. I could find the internet official site to order it. I have been attracted by q... See more

Rated 5 out of 5 stars

If you're looking for skincare that really shows results and improves your skin this is the 5 star products you want in your skincare regimen! Luxury products at amazing prices and beautiful packagi... See more

Company details

  1. Cosmetics shop
  2. Pharmacy
  3. Skin care clinic

Written by the company

Premier Dead Sea Skincare brings the extraordinary healing properties of the Dead Sea directly to your skin. Rich in essential minerals such as magnesium, potassium, calcium, sodium, and iodine, the Dead Sea has long been revered for its profound benefits to skin health. These naturally concentrated elements work to revitalize and nourish the skin, promoting overall well-being. Our cutting-edge skincare formulas combine the best of nature and science. Through advanced research and state-of-the-art laboratories, Premier Dead Sea Skincare harnesses the potent benefits of the Dead Sea's minerals, the beauty of plant extracts, and innovative liposome technology to deliver maximum skincare results. Each product is expertly crafted to support and enhance the skin's natural ability to renew itself. Recognizing the skin’s needs, our formulas provide a vital source of energy, oxygen, and nourishment, ensuring that your skin absorbs only what is truly beneficial. By merging nature’s wisdom with the latest scientific breakthroughs, Premier Dead Sea offers a luxurious and effective skincare experience — where science meets nature for radiant, healthy skin.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

944 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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4.6

All reviews

(944)

14 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Was very sad and poor my last experience.I had 20 years using Premier products and never happened to me. 1- there was a mistake with the product I was imposible to correct it. 2- The blue container fa

Was very sad and poor my last experience.I had 20 years using Premier products and never happened to me.
1- there was a mistake with the product I was imposible to correct it.
2- The blue container faded and my hands were stained blue and the lid broke.
If is the container quality I do not want to imagine what could be happen with the cream....

12 April 2022
Unprompted review
Premier Dead Sea USA logo

Reply from Premier Dead Sea USA

Dear Miriam,
I'll be more than happy to assist you today.

We apologize for the experience that you have described and appreciate your honest feedback.
Please contact us at:customerservice@premier-deadsea.com
Please add: "Miriam/Trustpilot" to the subject line.

Thank you!
Stephanie

Rated 5 out of 5 stars

Recently received a shipment of lotion…

Recently received a shipment of lotion and unfortunately the box had been dropped in shipment and the jar inside was broken. After advising Stephanie by email and forwarding pictures of the damaged jar and box, the shipment was promptly replaced. I thank Stephanie for her professional expertise in the handling of this claim to my complete satisfaction.

14 February 2022
Unprompted review
Rated 5 out of 5 stars

My skin has been transformed!

My skin has been transformed!!
Excellent skin care products that really works!
I love knowing that the product I’m using are healthy and safe.the customer service team is always willing to answer my questions. I recommend Premier to my family and friends!

8 February 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

I have been using their products for over and year and my skin is soft, dewy & smooth. At 63 years old, that's awesome!
I had to call customer service bc I was having difficulty online and I can't say enough about how Stephanie resolved the issue and followed up even after speaking with her. She was knowledgeable, professional and so easy to work with!

27 December 2021
Unprompted review
Rated 5 out of 5 stars

Very amazing products they leave my…

Very amazing products they leave my skin glowing the whitening treatment really works. I loved. The costumer service was very nice they help you to find the right product for you concerning thanks Stephanie.

9 November 2021
Unprompted review
Rated 5 out of 5 stars

I wrote a review about a month ago

I wrote a review about a month ago. No reply from anyone. Stay away from Mall kiosks. Aggressive salespersons and outrageous prices for small amount of product. The under eye serum for eye bags does not work well under makeup.

9 October 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Five Star Customer Service by…

Excellent Five Star Customer Service by Stephanie! Knowledgeable, Helpful, Friendly, and Great Follow-up! I just received the product that I ordered, delivered by FedEx 2-day. The packaging was very impressive; not only the product, but the quality of box and packaging material that she used! Every element of this transaction was what the "Standard" should be for "High End" products and services! Before I even try the product, I am already very satisfied with the customer service from Stephanie, and the product presentation upon the "un-boxing"! I hope the product lives up to the Standard set above! Thank you Stephanie!

13 August 2021
Unprompted review
Rated 5 out of 5 stars

Great skin care

If you're looking for skincare that really shows results and improves your skin this is the 5 star products you want in your skincare regimen! Luxury products at amazing prices and beautiful packaging.. Been a customer for 8 years strong!!absolutely Love this company ..
I purchased my products from the official
Website they have also a men solution. The customer service helped me in any matter …

30 July 2021
Unprompted review
Rated 5 out of 5 stars

Stephanie offers service and satisfaction!

It was a pleasure to work with Stephanie, who fulfilled my order. She was informed and patient. I am a first time purchaser of Premier products, so Stephanie spent a great deal of time with me and I appreciated her assistance. I look forward to ordering products from her again.

6 July 2021
Unprompted review
Rated 1 out of 5 stars

Beware of hard-selling agents...can't be quality products

Beware of hard-selling agents, that you will feel awful after dealing with. Luckily I didn't fall for much; but I still had nightmares that night. They fast talk you, saying things like, "I'm not one to have many facial products in my bathroom; I like simplicity." - and then before you know it, they are trying to get you to buy half a dozen items, at least. I was invited in for a free facial...After doing half my face, I was told to look at it WITH THE OTHER HALF OF MY FACE COVERED WITH A PAPER TOWEL. Then, after I had examined that half of my face, she covered the treated half and held up a mirror for me to see the other, untreated half of my face. So I was never seeing my whole face all at one time. Really?? How stupid do you think I am? I don't believe in products that you have to be conned into buying. If your products are really good, word will get out - people with good experiences will sell the product for you. So DO NOT get conned into buying these horribly expensive products. Nothing can be worth $600 a tube. I've been using one homemade face product, which is just some light oil (like Jojoba) with a few drops of essential oils, and doing facial exercises - and I look at least 10 years younger than I am. I know that these things are helping, because I began aging prematurely, and not long after beginning this regimen, things were reversed - and 11 years later, I'm still looking almost the way I did when I began this routine.

6 April 2021
Unprompted review
Premier Dead Sea USA logo

Reply from Premier Dead Sea USA

Dear customer,

we would love to help you to resolve the issue
but you have not provide contact information
please email us and we will be happy to help you(:
************
I apologize for the poor customer service you have experienced, please give us a chance to resolve this and email me when you have a moment at: customerservice@premierna.com
Please add: "your name/trustpilot" to the subject line.

Stephanie

Rated 5 out of 5 stars

I want to thank so much for your great…

I want to thank so much for your great customer service. I have talked to Stephanie before and she goes over and above with service and when I call I always hope I get her. I give her a five star plus rating. Thank you! Patricia Stephenson.

19 February 2021
Unprompted review
Rated 5 out of 5 stars

Customer from DC

A am a first time customer. I am impressed with the service i recieved. Stephanie, thank you very much for all your help and assistance. I will definitely be a regular customer of Premier. The products are a pure miracle. Anya

28 January 2021
Unprompted review
Rated 5 out of 5 stars

LOVE Premier products

LOVE Premier products! Products usually come nicely packaged but recently received a skin cream that arrived opened and when I reached out to customer service Stephanie was quick to resolve the issue by shipping me a new product. She was responsive and polite. Highly recommend this product line - quality products and great customer service!

31 December 2020
Unprompted review
Rated 5 out of 5 stars

Thank You Premier

I can't thank the team at Premier USA enough for their customer service and incredible products. As a native born Californian, I do not believe one needs to lose beauty with aging. Premier Dead Sea Skin Care products effectively help me accomplish my goal to age gracefully. Thank you again.

22 December 2020
Unprompted review
Rated 1 out of 5 stars

Scam

Very disappointed in the product the service was very pushy I have tried to contact the company and the manager to get a refund after I saw articles stating how this was a scam and how many of the Israeli workers are here without proper documentation. The eye product cracks and becomes flaky after a few hours you're unable to wear makeup. The face mask does not really work. The products are overpriced it's cheaper online.This is a total scam I told the salesmen several times I did not want the products and he kept pushing.

20 December 2020
Unprompted review
Premier Dead Sea USA logo

Reply from Premier Dead Sea USA

Dear Patty,
you had not provided us any contact information
Please contact customer service so we can help you to resolve the issue
****************
we apologize for the poor customer service you have experienced, please give us a chance to resolve this and email me when you have a moment at: customerservice@premierna.com
Please add: "Patty/trustpilot" to the subject line.

regards,
Premier customer service

Rated 1 out of 5 stars

I just bought this product up to $800…

I just bought this product up to $800 but my skin is really sensitive and it make my skin more worst. I had ask the sellers before I bought it. But she said it will good to for my skin and if it not I can return it. When I use it, it not work at all and I felt my skin itchy. So I ask for return and she said I cannot return she just apply for exchange.

30 November 2020
Unprompted review

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