Bought a Megavolt 80W and a Windrunner tank. Both arrived quickly and well packaged. Once the battery was charged on the Megavolt and the Windrunner had its idiot complience tube removed, doubleing i... See more
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Outstanding customer service. Young lady at warsop absolutely spot on. Went in to buy coils ended up buying a whole new device extra coils and juices. Very down to earth, no bull**** attitude, poi... See more
Brilliant customer service both online and in person. Great stock levels and always have my preferred juices & coils in stock. Gave excellent advice when I was new to vaping and answered all my many q... See more
Best place for Hangsen Salt. Excellent customer service with quick responses to emails. Premier E-Cigs are an authorised Hangsen distributor and can be trusted. If you like tobacco flavoured nic salts... See more
Company details
Information provided by various external sources
Premier E-cigs is a family run business based in Mansfield. It was created when Pete the CEO finally (and after many years of unsuccessful attempts to stop smoking) discovered electronic cigarettes and switched to them. Pete as well as many Premier E-Cigs customers have not looked back since. We will always aim to keep our prices low whilst only ever offering top quality products.
Contact info
36 Leeming Street, NG18 1NE, Mansfield, United Kingdom
- 01623 436738
- Pete@premiere-cigs.co.uk
- www.premiere-cigs.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Very frendly staff and a great choice…
Very frendly staff and a great choice of liquids, I always get my liquids from Premier E-cigs
Long Term Customer
Have used Premier E-Cigs for a couple of years now to ensure I am getting genuine Hangsen liquids. Delivery is always prompt and reasonable and the loyalty scheme is excellent. Highly recommend.
I bought a aspire nx100 vape mod from…
I bought a aspire nx100 vape mod from premier e cigs and am absolutely delighted with it
I bought online for a very good price and it arrived a couple of days later.
I was so happy I bought 2 more and am so thankful to premier e cigs for solving my vaping problem
Wish premier e cigs all the best wishes and hope their company quadruples in size for selling me the vape mods at a very good price hassle free
Excellent customer service
Excellent customer service in the store at Lingforest road. The young lad in there asked all the right questions and got me exactly what I wanted out of a vape couldn’t be happier with it. 10/10
myblu liquidpods
The myblu liquidpods are fantastic and value for money, service and support is second to none, delivery is extremely good, i would definitely recommend
Just great!
I regularly use them to get my Blu pods and I could not find a single fault.
The price is more than competitive, delivery is included and swift, they offer 0% nicotine pods which I cannot find anywhere else and they have a points system in place so you can earn money off your next purchase.
Warsop Store- Excellent
Excellent customer service from Reanne everytime. 1st til I went in I didn't have a clue, was just looking for cheap and cheerful. Reanne asked all the right questions and matched me up with the perfect system. Always a pleasure. An Excellent sales woman, very good at her job. 👏
Outstanding customer service
Outstanding customer service.
Young lady at warsop absolutely spot on. Went in to buy coils ended up buying a whole new device extra coils and juices.
Very down to earth, no bull**** attitude, points to what we ask about and doesn't get pushy with the hard sell. No wonder my wife keeps going back, why wouldn't she with top service.
And on another plus note it's not expensive.
Awesome ~ quality goods
Awesome ~ quality goods, great prices and service second to none. Highly recommended without hesitation.
The very best
Cannot fault Premier ECigs Excellent service , communication and great value for money with the added bonus of free delivery.
The customer service is the best I've encountered , I bought a tank from them it was in a sealed box but the top had been put on so tight at manufacture that I couldn't unscrew it to fill the tank so I tried using pliers only to then crack the glass tank.
Amy then offered me a free replacement tank without even being asked to do so . Brilliant
Always on time..and ahead of time
Always on time..and ahead of time. Brilliant service. Will always deal with this business.
Very friendly and always help you…
Very friendly and always help you really good customer service would defo recommend lovely ppl
I was a little worried ordering as the…
I was a little worried ordering as the price of the item was so low and I had never heard of the company. After a couple of days waiting my product arrived, as described. I was so impressed that I always take a look in their clearance section for Mods before I order anything.
I can't comment on customer support as I have never had to use it - but that can only be a positive!
One of the few companies that I recommend when asked about vaping products.
just wish you would reply to my job…
just wish you would reply to my job that i keep applying for
Bad experience
Bad experience, faulty item and not prepared to refund. They are prepared to replace with other items but their selection is poor. Thrown item in the bin as cannot waste my time arguing this case even though their terms state they would refund for faulty items!

Reply from Premier E-Cigs
Excellent service.
Excellent service.
Ordered Thursday arrived Saturday what more do you want.
Best in UK for Hangsen
Best place for Hangsen Salt. Excellent customer service with quick responses to emails. Premier E-Cigs are an authorised Hangsen distributor and can be trusted. If you like tobacco flavoured nic salts in your pod system you should try Hangsen Salt RY4. It’s special.
Great communication
Ordered 2 mods few days ago and by mistake my order went through twice but one of the staff called to make sure I want the same order twice. I was surprised and so glad. They are cancelled one of them so I didn't get double charged and I didn't ended up with 4 Aspire mods which I don't need. Thanks for that. 👏🤩
Excellent service.
Premier e-cig service has been excellent through the lockdown. Reliable and prompt delivery on whatever I have ordered.
I am looking forward however to being able to go in store and talk to the always friendly, polite and well informed staff.
RYTHM STARTER KIT
Ok so ordered a rythm starter kit love it but I was concerned with the battery and wanted advice. A lovely man called Nathan rang me after I sent a email and was so helpful. Not only did he explain the way the device worked, he sent me a another tank out FREE OF CHARGE !!!!!
Never known such a good service. If you are looking to purchase anything vape wise I would tell you not to look anywhere else as the delivery, product & customer service is the best Ive ever known. Many thanks. L. Parker
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