Premier Inn At Home Reviews 

The double mattress is softer than expected. There is more movement when the other person moves than expected. The side walls dip down more when we sit on the edge of the bed too.
If there was a trial period available we would return it.
Delivery was a great service.

Arrived a little early, better than late. Delivery and taking old mattress all good. In and out quickly.

Although the courier was not perfect and had to chase the order up. Said it was delivered when it was not. The products were worth waiting for and will be ordering more in the future. Excellent value and very good quality.

Easy to order on-line. Delivered exactly as promised and kept me posted on arrangements.
Mattress is lovely. Thought £40 to remove a single mattress was rather expensive considering the price of the new one. I note my negative comment was not addressed. Only responded to my positive comments.

The mattress arrived exactly as arranged, the delivery drivers being courteous and helpful. Very pleased with the mattress. Thank you.

Comfortable mattress. Delivery men professional friendly and very helpdul

Premier inn used their USP to create revenue for the company and that's clever. The best thing about Premier inn are the pillows and the beds. I normally sleep with a pillow at my back due to health issues, otherwise I would be in pain. However the pillow at Premier was so comfortable I didn't need a pillow at my back. It most likely helped with my posture so I ordered the same pillows online for use at my home and have not used a pillow at my back since. I would order the pillows again. Soft pillows.

we bought pillows after spending the night at one of your hotels. Its the first time in years that my wife hasn't snored through the night. I'm pleased to say that this trend has continued with our new pillows.

A good quality and comfortable mattress. Very easy to order, good communication and delivered with care.

Super comfy mattress just as you get at a Premier Inn.
Quick delivery to my remote postcode area.

Very pleased with the soft pillows they are so comfortable and im now having a good sleep without waking up in the morning with pains in my neck.
Delivery was fast so very very pleased.

Evri was used as Courier. Parcel was left outside, noone knocked. When I realised it had been delivered, the parcel was gone.

Emailed Premier Inn multiple times for replacement or refund to no avail. I received 1 email reply 10 days later, stating it is the responsibility of their partnered affiliates to sort the problem of the parcel, even though my transaction was with them.

After contacting my bank to issue a chargeback, I eventually received a refund from Premier Inn, but no further communication.

No parcel. No communication. No accountability. I only received a refund after going through my bank. Evri also said they would do nothing. 🤷‍♂️

The quilt is amazing and soft love it
The pillows were the most expensive pillows i have evwr purchased, im so dissapointed, supposed to be soft but it feels medium to touch and when head weight goes on it flatterns medium again, they are jot soft. Wanted big, soft and fluffy pillows
Did mention this to premier inn, they forwarded to Silent Night, but no response from them.

Never had such a comfortable mattress, delivered on time and the men delivering where very pleasant.

Delivery was good

The firm pillows i ordered were firmer than the ones you get in the Premier inn hotels so i should've ordered the soft ones

We bought the firm pillows and we were not disappointed. Anytime you buy “hotel” pillows within weeks they’re flat. These are totally different. Pillows have kept the shape, firmness and bounce. I would definitely buy these again and also a great price and come with quilted pillow protectors which can be washed. Apparently the pillows can also be washed but I can’t comment on that as I haven’t washed them. Definitely good quality at a great price and delivery aaa fast and flawless.

Wonderful pillows, so comfy and I’ve finally found a pillow that doesn’t give me neck ache in the morning.

Good value and delivered within timescales.

The pillows I received were excellent. Well wrapped, quick delivery, and very comfortable. But please stop using Evri delivery! I made a complaint about breach of privacy because the driver took a full photo as proof of delivery, and also delivered a flea infestation!

Loved the fact that I now have two of these 10.5 tog duvets. Super warm but still nice and lightweight. Might order the higher tog for the winter, but so far I don’t think that I will need to.
Super fast delivery and they come in a zippered storage plastic case,