Prestigeallparts Reviews 

215
TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Had my wing mirror knocked off in a retail car park several months ago 😡 I had tried a lot of places to find a replacement but to no avail. Was also looking for another replacement part without much... See more

Rated 5 out of 5 stars

Historic beyond belief service. Reece definitely deserves a pay rise. Bought a electric window switch guaranteed for three months. It failed. Rang them and they immediately without any discussion agre... See more

Rated 5 out of 5 stars

I needed a drivers side seat belt assembly for my Mercedes CLK and placed a request online with BreakerLink on Saturday afternoon. Sunday morning Prestige emailed me to say they had one. I made the pa... See more

Rated 5 out of 5 stars

I got a part from Prestige but when we got it home and went to replace the original part, we noticed it wasnt the correct part. I contacted them straight away and the guys I spoke to her were so help... See more

4.5

Excellent

TrustScore 4.5 out of 5

215 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(215)

17 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

SL320 Replacement Steering Sensor

I needed a part for my R129 SL that is no longer available from MB, Prestige were able to quickly source the part and provided a very competitive quote. Ordering was straightforward and delivery was achieved quickly and without fuss. Feedback was very good and I was kept informed throughout. The part solved the issue. Really efficient service. Recommend Ryan and the team.

6 June 2025
Unprompted review
Rated 1 out of 5 stars

Not Mercedes specialty

**⭐️ 1/5 – Poor Diagnostics, Unresolved Issues, False Accusations**
**Avoid if you value transparency and competence**

I brought my Mercedes Sprinter to this garage (recommended as “Mercedes specialists”) for a persistent issue others couldn’t resolve. Here’s what happened:

1. First Visit: They diagnosed a faulty temperature sensor. Charged £330 (£75 part + £255 labour/software). The problem remained unresolved.

2. Second Visit: After returning, they claimed three “loose sensors” needed replacing. Paid another £440. The same problem persisted.

3. False Accusations: When challenged, they blamed me for taking the car to “another rubbish garage.” This was untrue—I only visited another garage before theirs, who couldn’t fix it.

Key Issues:
- Wasted £770 on unnecessary repairs.
- No resolution after two attempts.
- Unprofessional deflection instead of accountability.

Conclusion: Poor diagnostic practices, lack of expertise for complex issues, and gaslighting customers. I urge others to seek certified Mercedes specialists with proven track records.

I wouldn’t recommend anyone to this place as they will charge you more and not resolve the issue just to charge you.

15 May 2025
Unprompted review
Rated 5 out of 5 stars

Well done for checking, part number.

Ryan and the dispatch dept identified the part my car required, after the garage that stated a part number was completely wrong. They could have dispatched the wrong part but questioned the order. Within a couple of days the right part was delivered and I am back on the road, well done Prestigeallparts, Ryan and the alert dispatch team. I now know where to get my Mercedes parts from.

27 May 2025
Unprompted review
Rated 5 out of 5 stars

Efficient friendly service

Efficient friendly service, supplied part at good price and basically they do a good job, part in good order for its age. New wing mirror now fitted and working !

21 May 2025
Unprompted review
Rated 5 out of 5 stars

They were amazing with communication as…

They were amazing with communication as well ass helped me find the right tyer for my car. shipping as well was great and came on time with no damages. would 100% use again. Thank you Ryan for guiding me through the process of choosing my tiyer!

14 May 2025
Unprompted review
Rated 5 out of 5 stars

Told by the trade

Told by the trade, that I would not find the connector needed for my 2004 SLK,
Ryan of Prestige, searched and found the correct connector, 2 days later it arrived, Brilliant service,
Thank you
Ray Smith

7 April 2025
Unprompted review
Rated 2 out of 5 stars

Disappointing

Had a good service to start with Nathan, paid for the part that arrived
Regretfully, they had ordered the wrong side agreed for them to keep the money to try to locate the part
Requested a refund on 24th March still waiting for it regretfully, when chasing for an update they will not provide a date when the refund has been processed only well it's was processed the back end of last week, I'm a little nervous if the refund is actually coming back to me 😒

2 April 2025
Unprompted review
Rated 5 out of 5 stars

EXCELLENT SERVICE

Prestige All Parts in Oldham is truly a top-tier car parts supplier. Their extensive range of high-quality automotive parts, combined with their competitive pricing, makes them a go-to choice for both professionals and car enthusiasts. What truly sets them apart is their outstanding customer service,

The team is not only highly knowledgeable but also incredibly friendly and always willing to go the extra mile to assist. Whether you need expert advice or a specific part, you can count on them for a smooth and hassle-free experience. I highly recommend Prestige All Parts to anyone looking for reliability, quality, and excellent service.

19 March 2025
Unprompted review
Rated 5 out of 5 stars

First time dealing with Prestige…

First time dealing with Prestige Allparts for a replacement rear light and could not have been more impressed with their knowledge , stock and overall fantastic customer service. Rhys and Zac chased down the required parts with an urgency and passion as if I was one of their family members. They had a real “No problem and Can Do” attitude which was so refreshing and was a real game changer for my interactions with them. Simply a pleasure to do business easily with. Thank You

13 March 2025
Unprompted review
Rated 5 out of 5 stars

I deleted a review as I thought…

I deleted a review as I thought prestige all parts would change the wrong parts I received but amazingly and surprisingly they were really quick to respond back and resolve the issue very much to my satisfaction and apologised, hats off to a company like this, very remarkable and excellent customer service. Thank you

21 February 2025
Unprompted review
Rated 5 out of 5 stars

I ordered a brake caliper off Prestige

I ordered a brake caliper off Prestige, unfortunately there was a computer glitch which delayed my purchase,but on the plus side Darryl from Prestige All parts sorted it out for me.He called me up even on a Saturday afternoon & in No time at all everything was sorted.Ps a big thank you to David of APC from the North Shields branch who also went the extra mile.

25 January 2025
Unprompted review
Rated 5 out of 5 stars

Pleasure to do business with

Pleasure to do business with. V. good quality used part. Kept hold of the part until I could make the collection, with no problems. Would definitely do business with them again, if needed. Highly recommend them.

8 January 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look