Pretty Green Reviews 

2,301
•
TrustScore 2.5 out of 5

2.6

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Rated 1 out of 5 stars

Clothes are far too big, orders go missing and getting your money back is a nightmare avoid, Fred Perry is where you need to be, good sizes and quality products

Rated 5 out of 5 stars

The quality of the pretty green is fantastic but what’s going on with the sizing is insane I used to wear medium & it was like extra large so I tried small & still massive so I tried extra small & s... See more

Company replied

Rated 1 out of 5 stars

AVOID!!!Bought a parker 2 years ago most of the buttons fell off in first wash.made the mistake of buying a overhead smock recently washed it once funny water mark/stain appeared on the front washed i... See more

Company replied

Rated 5 out of 5 stars

Ive bought many items from Pretty Green and have always rated their products. However, I had a nightmare at the weekend and ordered a Polo Shirt in the wrong size. Having noticed once i got order... See more

Company details

  1. Men's clothes shop

Information provided by various external sources

Founded in 2009 by Liam Gallagher, one of the most iconic frontmen in music, the brand unites people through a love of music and fashion. Named after a track by The Jam, Pretty Green provides simple, classic clothing with a modern twist.


Contact info

2.6

Poor

TrustScore 2.5 out of 5

2k reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.6

All reviews

(2,301)

17 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Royal Mail lost my order and Joseph at Pretty Green sorted it and had it replaced and delivered to me the next day.

21 July 2022
Unprompted review
Pretty Green logo

Reply from Pretty Green

Hi Lucy,

Thank you for your feedback. We are very pleased this was resolved quickly for you by our team!

Kind Regards
Team PG

Rated 1 out of 5 stars

I bought a pair of navy leather deck…

I bought a pair of navy leather deck shoes couple of days ago, worn it today for the first time and the shoe soul worn out already. it’s a shame because the shoe looks great on the website and the description makes it sound the a Great product but it’s not.

2 July 2022
Unprompted review
Pretty Green logo

Reply from Pretty Green

Hi Kamal, we're very sorry to hear you've had a bad experience with the quality of one of our items.

We would like to look into this further for you, please drop us an email at customercare@prettygreen.com quoting your order number.

Kind regards
Team PG

Rated 5 out of 5 stars

Excellent from start to finish

Really impressed. First time ordering and the whole process was really good. Free delivery and free returns, refund processed quickly with no issues. Boots I kept were really nice, great quality and the packaging is top notch.

29 June 2022
Unprompted review
Rated 5 out of 5 stars

Quality products and speedy delivery

Love the products. I bought a selection of Ts and pullovers during the sale. All great prices. I live the other side of the world from the UK - delivery very inexpensive and arrived within a week of the order by DHL. All of my orders were in great condition, quality as expected and look fantastic!

24 February 2022
Unprompted review
Pretty Green logo

Reply from Pretty Green

Hi Karl,

Thanks for taking the time to leave this great feedback.

We are pleased you enjoyed your shopping experience and new purchases.

Thanks Team PG

Rated 5 out of 5 stars

A proper special shopping experience

I truly enjoyed my experience shopping with Pretty Green. Besides the fact that the clothes are unique & stylish there is the packaging which is classy, well thought out, reusable and all recyclable.
I had to return an item and the return system while not perfect was trouble-free and efficient. I give you guys 10/10 on all counts. I am almost 100% certain that this won’t be my last purchase from Pretty Green

17 February 2022
Unprompted review
Pretty Green logo

Reply from Pretty Green

Hi Trevor,

Thanks for taking the time to give us this great review!

We are so pleased you loved the experience and look forward to seeing you again soon.

Team PG

Rated 5 out of 5 stars

Style and quality

Having bought multiple items from PG in recent sales I find the quality good and style great. Looking forward to seeing what new items they release.

5 February 2022
Unprompted review
Rated 1 out of 5 stars

AVOID!!!Bought a parker 2 years ago…

AVOID!!!Bought a parker 2 years ago most of the buttons fell off in first wash.made the mistake of buying a overhead smock recently washed it once funny water mark/stain appeared on the front washed it again thinking it might do the trick another appeared cheap rubbish...

2 February 2022
Unprompted review
Pretty Green logo

Reply from Pretty Green

Hi Lee,
Sorry to hear of your faulty items. We of course understand your disappointment with the quality.

We would like to look into this further for you. Please email customercare@prettygreen.com

Kind Regards
Team PG

Rated 1 out of 5 stars

BADGE MISSING!!

Bought a Bowman Padded Jacket and the white badge isn’t even on the coat like in the picture which is annoying for £72

11 January 2022
Unprompted review
Pretty Green logo

Reply from Pretty Green

Hello Lewis, we're sorry to hear this. Please could you get in touch at customercare@prettygreen.com quoting your order number and we can look into this for you.

Team PG

Rated 1 out of 5 stars

Great service but canvas trainers tore…

Great service but canvas trainers tore on both trainers within wearing only 5 times

24 December 2021
Unprompted review
Pretty Green logo

Reply from Pretty Green

Hello Matthew, we're very sorry to hear this. Please get in touch via customercare@prettygreen.com quoting your order number and we can look into this for you.

Team PG

Rated 5 out of 5 stars

Excellent service

Excellent service! Really reliable and informative if your like me and want to know at every step where your parcel is! One of the best on line shopping experiences i have had to be honest!

15 December 2021
Unprompted review
Pretty Green logo

Reply from Pretty Green

Hello Paul, thank you for your kind feedback, we're very glad to hear you're happy with your online shopping experience.

Team PG

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