I order from Prezzybox from Australia to my UK family. Only issue is the default country stays Australia, despite entering a UK address, but can be resolved by paying through PayPal, which I don't r... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Bought as a gift for Christmas for a colleague whose family love games and drinking. So seems the perfect present. Ordering was easy and delivery was within two days and well packaged, I would def... See more
An unusal gift for foodies. The items have a long date which means I was able to buy them and package up before Christmas but the recipient doesn't have to use immediately. They are available in veg... See more
I purchased the microwaveable bagpuss for a gift. It arrived quicker than I expected. Unfortunately I don’t feel I can give it to the person as it does not look like bagpuss apart from the colour, the... See more
Company replied
Company details
About Prezzybox
Written by the company
We're on a mission to create moments of happiness for friends and family, by delivering the extraordinary.
We aim to sell the kinds of gifts to trigger that moment of excitement and elation when you find them, when you give them, and when they open them.
Sale
GIFTS FOR HER
BEST SELLERS
Contact info
United Kingdom
- www.prezzybox.com
Super speedy delivery
Super speedy delivery. Package carefully delivered. Items exactly as advertised. Very happy, thank you.
8 January 2025
Warmie turtle
I was very pleased with the service and received the item within a couple of days x I bought it for my granddaughter , who was thrilled with the warmie turtle .
8 January 2025
i love Prezzybox's great gifts and…
i love Prezzybox's great gifts and would definitely recommend
7 January 2025
I have ordered one customised blanket…
I have ordered one customised blanket for my friend and she loved it. I am also happy with the product and quick delivery.
7 January 2025
Gift Bonanza
My usual last minute Xmas shopping led me to Prezzybox and I’m so glad it did. The choice of products was unreal. The quality of products when received was matched. Delivery second to none, and in time too. Well packed and no damaged goods. Would 💯 recommend this company and I will be doing all my gift shopping here in future.
23 December 2024
Item never arrived
Ordered a moisturiser from Prezzybox as they were selling it for a very competitive price. Order made on 30/12/24 and, whilst I understand delays over the New Year, 11 days later I am still waiting for the order. I received an email today from them advising me that the parcel got ‘lost in transit’ and that they would send me out another one. 15 minutes later, another email arrives informing me that the cream is now out of stock. I don’t believe this cream was ever available and have been waiting a ridiculously long time to now be told I won’t be receiving anything.
11 January 2025
Unprompted review
Reply from Prezzybox
Hello!
Thank you for your feedback. We are truly sorry for the frustration and disappointment caused by your experience. We can confirm that your order was placed on 27/12 and shipped on 30/12. Unfortunately, as the tracking information was not updated, we offered a replacement for you. However, after checking the stock levels, we realised the item was not available anymore, so a full refund was processed. Please be assured that we're taking steps to ensure this doesn't happen again. Please accept our sincere apologies. The PrezzyBox Team
Fast delivery
Fast delivery, both items wrapped well and exactly as expected, great service thank you
31 December 2024
Loved the bag really pleased
Loved the bag really pleased! very good price the best! Delivery good and wrapped with care! Very happy customer!
30 December 2024
great customer service
communication and replacement was done in a timely manner and resolved quickly, website I can use again when ordering from overseas and lots of lovely products, ordered the pair of glazed mugs, been told they are really nice and a good quality.
21 December 2024
Ordered some items
Ordered some items. Took my payment and one week later I've had no email confirmation or delivery. Paid for next day too.
30 December 2024
Unprompted review
Reply from Prezzybox
Hello! Thank you for your review. Unfortunately, we have not received any communication from you and can not locate an order from you. We kindly ask you to send all the details regarding your purchase to our customer services team. We are looking forward to resolving this for you.
The Prezzybox Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.