Prime Vapes Reviews 

580
•
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 2 out of 5 stars

I ordered 8 prefilled vapes, but I received 4 prefilled vapes, and 4 vapes that were part built plastic tubes, they had no bottom to them. I have sent multiple messages via email but nobody had... See more

Rated 5 out of 5 stars

A great selection of products are always available, the staff in store are friendly, and online deliveries arrive on time. The best vape shop I've had the pleasure of shopping with. My latest devic... See more

Rated 5 out of 5 stars

Super responsive - can run out of stock but I would suggest thats just demand!. Love the sweet in the box (my god I like refreshers - takes me back 30 years.) I'm not changing - I hope they develop t... See more

Rated 5 out of 5 stars

I have been using prime vapes for a couple of months now since my last go to company went AWOL. I haven't had a bad experience yet: great range of flavours, always have great deals, arrives next day w... See more

4.3

Excellent

TrustScore 4.5 out of 5

580 reviews

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Hasn’t replied to negative reviews

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4.3

All reviews

(580)

23 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic Business

Just received my second delivery and all is spot on.

Finding your website so easy to navigate and order from and all very sleek and professional.

Your existence is a great help in my journey from Stopping the cigarettes after 44 years. If only I had went for the vaping earlier, but better late than never.

Keep up the great work !!!

8 June 2023
Unprompted review
Rated 5 out of 5 stars

Super responsive - Top organisation

Super responsive - can run out of stock but I would suggest thats just demand!. Love the sweet in the box (my god I like refreshers - takes me back 30 years.) I'm not changing - I hope they develop their service to direct debit and repeat supply automatically soon. However the ordering process is simple and efficient and the loyalty process makes sense. Top organisation.

23 May 2023
Rated 5 out of 5 stars

Great products

24 April 2023
Prime Vapes logo

Reply from Prime Vapes

Hey Daryl

Thanks for taking the time to leave us a review.

We’ve been a little short staffed this week and unfortunately our response times have been longer than usual.

I’m sorry to hear there has been some delays with your parcel arriving. I can see that the order left us the same day you placed the order, so I can only assume there is a slight delay at Royal Mail due to the bank holiday.

I’ve just replied to your message this evening and look forward to getting this resolved for you as quickly as possible.

Best wishes

Lee

Rated 5 out of 5 stars

Great selection

Great selection, prompt delivery, packaging left a bit to be desired as some of my vape juices were rattling around because they weren't packed in and managed to come free of their boxes, aside from that, great service, will use again

24 March 2023
Rated 5 out of 5 stars

Great Vendor.

Great customer service, excellent products, fast despatch. Nothing is too much trouble for Lee and his colleagues.

12 April 2023
Unprompted review

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