Printing Bee Reviews 

511
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning quality and exquisite detail of the custom portraits, noting how beautifully these unique art pieces capture cherished memories of beloved pets. People also deeply appreciate the swift service, beautiful frames, and helpful communication, making the overall ordering process wonderfully smooth and satisfying. Some reviewers were not happy with delivery delays, mentioning that paid express shipping times were missed and tracking updates lacked clarity. A few individuals experienced issues with items arriving later than originally promised, requiring additional follow-up to resolve pending dispatch questions.

What people talk about most

Product

Clients share positive opinions on product quality, frequently describing custom portraits and canvases as... See more

Quality

Reviewers mention positive feedback about quality, noting that the artwork often looks even better than the... See more

Service

Reviewers highlight positive aspects of service, noting that everything was brilliant, efficient, and that... See more

Order

Users describe positive interactions with order, highlighting the ease of the ordering system and the helpful... See more

Delivery service

Consumers find delivery service to be efficient, with many noting quick turnaround times, fast dispatch, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We sadly lost our beloved labradoodle Lando at only 6 years old to an unexpected medical emergency. I wanted to find a picture frame that offered several photos slots as well as a fitting tribute to o... See more

Rated 5 out of 5 stars

This company is great! Ordered my 3rd canvas and it is gorgeous! Captures my dog in her favourite environment! So pleased and will be back as I have another couple of canvases I want done very soon! C... See more

Rated 5 out of 5 stars

I highly recommend using Printing Bee based on my recent experience. From start to finish the customer service has been excellent and as for the finished product? Wow, it is even better than I had hop... See more

Rated 5 out of 5 stars

The picture that was painted for me was really beautiful. The company contacted me before sending the picture out to me to see if I was happy with it. They sent it out quicker than what I thought so t... See more


Company details

  1. Gift shop
  2. Interior designer

Written by the company

Home of the Diamond Dust Glitter Canvas. Create canvases for your family & friends, our high quality, affordable canvases are available for you to buy online today


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

511 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.6

All reviews

(511)

73 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great value

Great value, and very fast delivery.
Very happy with the product will be buying again very soon.

25 September 2023
Printing Bee logo

Reply from Printing Bee

Hi Gareth,

Many thanks for your fantastic comments and 5 star review.
We are really pleased you liked the final results and that you will be ordering with us again.

Please reach out to us on info@printingbee.co.uk and we can give you a discount code for your next order.

Thanks once again for your order and fantastic review.

Rated 5 out of 5 stars

Thankyou for the amazing diamond dust…

Thankyou for the amazing diamond dust canvas you made for me as a wedding gift. Absolutely stunning and super fast delivery
Will definitely order again
Thankyou

17 September 2023
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Reply from Printing Bee

Hi Claire.

We sincerely appreciate your 5-star review and your continued support as our valued customer.

Your feedback is truly motivating and helps us strive for excellence in our services.

We look forward to serving you again in the future. Thanks once again.

Rated 5 out of 5 stars

Its very nice picture

13 September 2023
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Reply from Printing Bee

Thanks for your 5 star review and comments Barbora. I am glad that you are our repeat customer and are happy with the final results.

We await your next order and just email us for a discount code, we will be happy to help.

Thanks once again for the 5 star ratings

Rated 3 out of 5 stars

Ordered a glitter picture but was less…

Ordered a glitter picture but was less sparkly than expected

8 September 2023
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Reply from Printing Bee

Hi Mary,

We are sorry to hear that you didn't like the product. We would have preferred you emailed us for a resolution.

As a small business, we rely heavily on customer reviews and as you would see, wherever a customer has had an issue, we have bent over backwards to resolve and help them.

We appreciate your feedback and truly thank you for your order with us.

Thanks

Rated 1 out of 5 stars

DO NOT ORDER!

Item took ages to arrive and when it did eventually come it had marks all over it and was damaged. I have emailed multiple times and have no response regarding a replacement or refund.

30 June 2023
Unprompted review
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Reply from Printing Bee

Hi Rhiannon,
As discussed over the phone, our email system was down and hence the delay in our initial response to you. We will replacing your order soon at our cost and hope this will be to your satisfaction. Thanks for giving us another chance to make this right for you. Thanks

Rated 5 out of 5 stars

The company very helpful

The company very helpful , good colour on canvas’s… very quick delivery will use them every time now

3 August 2023
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Reply from Printing Bee

Thanks Karen. It was a pleasure working on your multiple canvases. We truly appreciated the quick response so that we can get out the canvases on time. We would be happy to receive your future orders. Thanks once again. Daniel

Rated 5 out of 5 stars

Thank you so much for my lovely diamond…

Thank you so much for my lovely diamond print , and thank you for ringing me about the size being wrong for the picture I sent and a massive thank you for printing it the right size for no extra cost, it was a wedding present and the bride and groom loved it xx

23 July 2023
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Reply from Printing Bee

Hi Maria, thanks for your lovely comments and ratings. We try and work with our customers on the best outcome for their gifts and I am glad we could work with you to match the best fit for the photo you submitted. Thanks

Rated 5 out of 5 stars

I highly recommend Printing Bee

I highly recommend Printing Bee! The glitter canvasses are absolutely beautiful and worth every penny. Brilliant customer service too. Would definitely order again..

19 July 2023
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Reply from Printing Bee

Thanks for your fantastic Review and 5 Star Ratings. We loved working on your order and apologies for the slight delay as we had a new carrier assigned for the larger frames. I am glad you liked our product. Thanks once again

Rated 5 out of 5 stars

Have used this company a few times now…

Have used this company a few times now and will continue to use them in the future ..The end product is always so stunning and Beautiful I would highly recommend to anyone .. Thank you xx Edit .. Im about to make another order in the next few days . i honestly don't think i would shop anywhere else now .. Thank you again ;-)

22 June 2023
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Reply from Printing Bee

Thanks for your fantastic review and 5 Stars rating. We love it when our customers are please with our work and trust us with their orders. Please reach out to us and we will sort out a discount code for you for your next order. Thanks again.

Rated 5 out of 5 stars

I have ordered two of the diamond dust…

I have ordered two of the diamond dust canvases from this company.
Absolutely stunning and delivered on time.

10 June 2023
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Reply from Printing Bee

Hi Carla. Thanks for your fantastic review and ratings. We love returning customers who are happy with our speed and quality. We look forward to serving your next order soon. Reach out to us for a discount code when you do order with us next time. Thanks again for trusting us with your personalised gifts.

Rated 5 out of 5 stars

Really happy with it

Really happy with it! Thank you so much

7 June 2023
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Reply from Printing Bee

Thanks for the 5 Star Review Zoe. For a small business like ours, these reviews help us significantly. Thanks

Rated 5 out of 5 stars

Picture was stunning

Picture was stunning! So sparkly and worth the money. Great idea for a unique gift for a loved 1 or friend.

4 June 2023
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Reply from Printing Bee

Thanks for your 5 Star review Lisa. We love it when our customers are pleased with our work. We look forward to your next order. Reach out to us for a discount code. Thanks again for the amazing review

Rated 5 out of 5 stars

Amazing product

Amazing product brought as a gift. Excellent quality, speedy service well packaged. Will most definitely be ordering again...

22 May 2023
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Reply from Printing Bee

Hi Nicolette,

Many thanks for leaving us 5 Stars on here. We are really please that you like the canvas. We look forward to your future orders :)

Thanks once again

Rated 5 out of 5 stars

Absolutely beautiful

Absolutely beautiful, I ordered the wrong size, he phoned me up to explain, within a couple of days received my picture, was much better than expected, will be ordering again, highly recommend.

24 April 2023
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Reply from Printing Bee

Hi Sharon,

Thanks for your 5 star review. It is very much appreciated for a small business like ours.

We are really please that you like the canvas and look forward to you next order. Drop us a line and we can sort out a discount code for your next order.

Thanks

Rated 5 out of 5 stars

I was fortunate enough to win a canvas…

I was fortunate enough to win a canvas the speed of service and delivery was so fast. Friendly service, so much effort and dedication was put into the canvas it’s absolutely stunning. I highly recommend printing bee. Thank you 😃

26 April 2023
Unprompted review
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Reply from Printing Bee

Thanks for your review. We are pleased you like our product. Have a great day

Rated 5 out of 5 stars

The picture looks absolutely beautiful…

The picture looks absolutely beautiful and was a surprise from my sister who lives abroad.

1 April 2023
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Reply from Printing Bee

Thanks for leaving a review. Amazing to see our products outside of the UK.

We are pleased to hear that you like the Diamond Dust Canvas- it is one of our best selling items and we put so much effort and love getting this right.

Have a great day

Rated 5 out of 5 stars

Reasonable price

Reasonable price , fast delivery , great quality

16 March 2023
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Reply from Printing Bee

Thanks for your 5 star review. Have a great day

Rated 5 out of 5 stars

Polite

Polite, rang me to inform me I had picked the wrong size frame for the picture I had sent and was so helpful! Thank you x

18 March 2023
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Reply from Printing Bee

Thanks for your review Ellie. We want to ensure that all our customers are happy with the end product and are pleased that the recommendations worked out well in the end :)

Have a nice day

Rated 5 out of 5 stars

Great communication

Great communication. Great quality. Will always purchase my canvas off printing bee. Had two now and both perfect👍🏻

10 March 2023
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Reply from Printing Bee

Thanks for your 5 star review Claire.

We are please to have a repeat customer like you and look forward to your next order. email us and we may be able to get you a discount code for your next one :)

Have a great day

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