**Update! I’ve had a very apologetic email from the CEO who has refunded in full and is sending out the portrait with the correct eye colour and hopefully frame. This gesture is much appreciated and... See more
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Company details
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Home of the Diamond Dust Glitter Canvas. Create canvases for your family & friends, our high quality, affordable canvases are available for you to buy online today
Contact info
Western International Market, UB2 5XJ, London, United Kingdom
- info@printingbee.co.uk
- www.printingbee.co.uk
Replied to 25% of negative reviews
Typically replies within 2 weeks
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really pleased with my order
really pleased with my order. I had made a mistake on my order and Sarah replied straight away helping me fix my order. I love my product so much. I will definitely be ordering again!

Reply from Printing Bee
Amazing quality print
Amazing quality print, super quick delivery and great communication. Will definitely be ordering again.

Reply from Printing Bee
Excellent likeness to the pets and great customer service.
Very pleased with the detail to make the personality of the pets be portrayed in the paintings. Customer service and efficiency of the whole process was excellent.

Reply from Printing Bee
Everything arrived perfectly and on…
Everything arrived perfectly and on time , made an error with delivery address however customer service was perfect and assisted me to correct and even followed up to send me a preview of my order.
Excellent company to use
Very good company to use, products are as described and delivery is very accurate.
I ordered 2 items and 1 didnt get sent, everyone can make mistakes, when i got intouch the customer service was excellent, within minutes i had a reply and my item had been processed and was set up for another delivery, this gives you peace of mind should you need to use their customer service.
I would highly recommend and i will be using this company again
Finished product was amazing!!
Finished product was amazing!!! It was a gorgeous picture that actually made me a bur teary when I saw it and is going to make a great gift for my dad's 50th
Just amazing ❤️
I lost one of my pet lambs Agatha & wanted something to remember her by. I found PrintingBee online. I asked for her tag number to be included on her ear tag which they were able to do even though her tag wasn’t very visible on the photo I sent. I’m soooo happy with the results & now I can look at Agatha everyday x
Was very happy with my purchase and the…
Was very happy with my purchase and the quality.
Although my parcel didn’t come in time Sarah was very helpful with accommodating me and gave me my shipping money back.
Would definitely order from this company again
Excellent customer service
Excellent customer service, Sarah was very helpful & informative.
I love the item too, just as expected & more.
Packaged really well.
Thank you so much.
Beautiful picture
I had to wait longer then expected for the picture to arrive, apparently was down to courier. I received the picture today and it’s beautiful thank you very much :)
Paid for next day delivery which never…
Paid for next day delivery which never happend the item arrived 2 days later . All the company wanted to offer was discount on my next order . Why would you want to order from a company who can't even deliver on time when you pay extra for next day .

Reply from Printing Bee
Loved my dog canvases
Loved my dog canvases, they came out a lot better than i expected. Now i get compliments any time someone visits me. Would definitely recommend.
Extremely Disappointed
I am extremely disappointed with this service. I ordered a beautiful frame for my husband for our first wedding anniversary, however, when it arrived it was cracked and damaged.
I emailed PrintingBee to let them know, to which they offered a replacement frame, which I was happy to accept. We are now coming up to 3 months and many unanswered emails later, and I have still not received a replacement frame, or any form of compensation.
It is extremely disappointing and not what you want to give as a first wedding anniversary.

Reply from Printing Bee
I have not received my order have…
I have not received my order have emailed them multiple time and had no response

Reply from Printing Bee
Order wrong, cannot contact company!
Ordered 13/8/24 - took 5 days to receive my suggested pictures. Accepted these same day for it then to take another 4 days for them to be shipped. Received and order significantly wrong. Contacted via email and was told these would be remade and sent out same day. Another 8 days goes by and heard nothing. Eventually get a reply and told I should have received yesterday - no tracking details provided. Arrived 2 days later, order now correct HOWEVER, Customer service is awful, never get replies from emails, no contact number to call. Incredibly disappointed and suggest that no one uses this company!!

Reply from Printing Bee
The product was delivered completely…
Unfortunately the product was delivered completely broken. They have sent out a replacement with no issues.

Reply from Printing Bee
EXCELLENT!!!
Both items arrived on time and in perfect condition. The song I chose meant so much to me and my late husband. Thank you

Reply from Printing Bee
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