We sadly lost our beloved labradoodle Lando at only 6 years old to an unexpected medical emergency. I wanted to find a picture frame that offered several photos slots as well as a fitting tribute to o... See more
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Home of the Diamond Dust Glitter Canvas. Create canvases for your family & friends, our high quality, affordable canvases are available for you to buy online today
Contact info
Western International Market, UB2 5XJ, London, United Kingdom
- info@printingbee.co.uk
- www.printingbee.co.uk
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Over the moon!
Even when facing the busy Christmas period the team kept in touch with me every step of the way and my picture arrived in time for the person it was Intended for as a gift! The picture was beautiful, fantastic communication, will 100% order again!
The service with our request was first…
The service with our request was first class , and the quality of the portraits were better than we ever expected, we will and have recommended to others ,
Ordered 3 canvases for Christmas…
Ordered 3 canvases for Christmas presents and they all arrived in time for Christmas. They're absolutely beautiful and I'll be ordering more to add to my collection! Great price and quality, communication is very good!
Thanks again, merry Christmas & happy new year 🥳
AVOID
Ordered a product. They didn't pay the correct postage so I had to pay extra charges to receive the item. Scumbags
When I emailed them they kept sending nonsense replies and repetitive questions. AVOID

Reply from Printing Bee
Would highly recommend
Had a brilliant experience using Printing Bee, they were very accommodating making some amends for me on my portrait and I'm so happy with the final result. Would highly recommend them.

Reply from Printing Bee
5 star service
I ordered a digital print of my late dog. Before sending me the final version they asked if I was happy and to let them know of any alterations. The eye colour was slightly off which they swiftly rectified before sending the final image. Really nice company to deal with. Would definitely use again.

Reply from Printing Bee
Keep away from this company
Keep away from this company. I have order 4 glitter canvases 9 days ago and still didn't turn up. I email them 2 times about my order but I been ignored, as this were supposed to be gifted to my family. Really disappointed and upset with this service. Looking to get in contact with Ombudsman as this is not fair on the customer and company like this shouldn't be allowed to run. I will get in contact with the bank as I can see other customers had issue with refunds.

Reply from Printing Bee
Beautiful canvas print
I ordered a photo/song lyric print for our son and daughter-in-law to celebrate the birth of their first child. The order process was really easy to navigate and communication from Printing Bee was excellent throughout the process. I was sent a proof before printing and was able to discuss any changes. The final product is beautiful and was packaged extremely carefully. I can’t wait to give it to them for Christmas. I would definitely use Printing Bee again.

Reply from Printing Bee
A perfect gift picture to canvas
A perfect gift picture to canvas, updated me throughout the process arrived earlier than expected, highly recommended

Reply from Printing Bee
Shocking to say the least !!!
Shocking to say the least !!!! Ordered a canvas the last week in November 10 days later still no email to say its been shipped the company hacent even sent it yet, ive had no reply to my emails and am still waiting for my canvas (which was a gift) , it's too late to gift now so basically a waste of my time and money . I would not recommend using this company at all the customer service is ridiculous

Reply from Printing Bee
Really lovely prints
Really lovely prints. Got the likeness of my dogs so well. Highly recommend.

Reply from Printing Bee
Ordered and never got picture Excuse…
Ordered and never got picture Excuse after excuse Did not refund me I had to go to credit card company to start refund process. Absolutely avoid total waste of timers ,total scam NO YOU NEVER GAVE ME REFUND DETAILS THE CREDIT CARD COMPANY SAID YOU DID NOT REFUND. YOU REFUNDED AFTER THE REVIEW . !

Reply from Printing Bee
Perfect gift
Absolutely fantastic. On a tight budget and thought it was a nice personal gift and not expensive. It arrived very well packaged and was quite emotional when I opened it - beautiful picture good quality frame used looks very expensive. So pleased that I ordered another as a gift for someone else.

Reply from Printing Bee
Poor organisation
Informed item out of stock. The day after it was supposed to arrive (6 days later) appears to have poor organisation and sent an apology email at 10pm at night explaining they had no stock left and were not yet and payment had not been refunded yet. A bit of organisation would have let the customer know in advance and when you realise a refund should be given not chased. Appauling would never use this service again.

Reply from Printing Bee
Delighted with the pet portrait canvas
Delighted with the pet portrait canvas. Great quality. Well packaged. Would highly recommend.

Reply from Printing Bee
I had give this company of poor review given in a moment of anger having calmed down I wish too apologise as they have been excellent in their dealings with me.
Such an easy website to use
Such an easy website to use. I asked for a few bits to be removed from my print & they did with no trouble.
I emailed the company with a question & they got back to me on the same day. Will be using them again.
Absolutely love my purchase
Absolutely love my purchase, there was a small delay in manufacturing due to technical issues, however I was notified straight away and given other options, I chose to wait for my original order, and so glad I did, love it. Great quality.
Great service, great communication and fantastic product.
The most amazing picture of my dog
The most amazing picture of my dog. Even better than imagined. It will take pride of place. Delighted
Avoid. Failed to refund.
Ordered a pet portrait, site promised a preview image in 48hrs. 48hrs later get an email saying delays... 3 days later I get a preview which isn't great. My 12yo did better with a free app!
Requested to cancel and refund as not impressed at this stage.
Sarah quickly cancelled my order....but 2 weeks have passed and no refund despite 2 emails to chase this. Last email fell on deaf ears so I have had to chase a charge back from my card provider.
Website promises good things but sadly they don't meet expectations.
As for customer service.... only contact is email and as said before- they stopped replying.
Edited to add.... they did not reply in 48 hrs as this response says.
On 31st Oct they said they would look into why my refund had not happened. On the 9th Nov I had to chase again. 3 more days passed and I raised a charge back and posted this review.... then miraculously I received a refund!
Funny how that works!

Reply from Printing Bee
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