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Review summary

Created with AI, based on recent reviews

Evaluating 191 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items like custom shipping boxes, stickers, and bookmarks meet or exceed their expectations. Many people highlight the efficiency of the ordering process and the excellent delivery service, with products often arriving earlier than anticipated. The overall service is frequently described as outstanding, making customers feel confident in reordering. However, some customers also noted issues with product quality, mentioning instances of thin cards, unclear print resolution, or labels that were difficult to peel. A few other people also felt that the ordering and proofing process could be challenging or not intuitive, leading to frustration. There were also occasional reports of orders arriving late, incorrect items being delivered, or problems with customer service responsiveness when issues arose.

What people talk about most

Product

Users describe positive interactions with product. Many reviewers praise the outstanding quality of labels,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the outstanding quality... See more

Order

Reviewers mention positive feedback about their orders. Many customers express satisfaction with the quality... See more

Delivery service

Customers generally report positive experiences with delivery service, often noting fast shipping and early... See more

Service

People report positive experiences with service. Customers consistently praise the top-notch service, fast... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Convenient if you know what you want and good quality of product, with fast turnaround time. I would suggest the development, creating, quoting and ordering process is a little challenging and not so... See more

Company replied

Rated 5 out of 5 stars

I’ve ordered custom shipping boxes from this company twice now & have yet to be disappointed. The prices are reasonable & the creation process on the website makes it super easy to get a product that... See more

Company replied

Rated 5 out of 5 stars

I can’t say enough good things about this place! My order arrived with water damage (totally out of their control), and they didn’t hesitate for a second – they re-printed everything and shipped it ri... See more

Company replied

Rated 5 out of 5 stars

I have ordered stickers for my school events from this company each spring for several years. As always, they are quick and accurate. A small mistake was fixed in a very short time, to accommodate... See more


Company details

  1. Business Services

Information provided by various external sources

Professional Online Printing Company for quality and affordable Online Printing services. Best prices and 1-Day turnarounds. Business cards, brochures, postcards, posters and catalogs available online. Get instant prices and free samples.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

540 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 38% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Earlier than I Expected

Earlier than I Expected - Great turnaround time

2 April 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you, Dallas! We're thrilled to hear that you were pleased with our turnaround time. We always aim to exceed expectations. Your support means a lot to us! -Customer Care

Rated 5 out of 5 stars

Couldn’t have been easier

Very easy, high quality, and very fast!

16 April 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you, Reid! We’re thrilled to hear that you found our services easy, high quality, and fast. Your satisfaction means a lot to us! -Customer Care

Rated 5 out of 5 stars

We got extras!

My order arrived almost 2 weeks early, and sent extras in the box!

15 April 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you for your fantastic feedback, Josh! We're thrilled to hear your order arrived early and that you enjoyed the extras. We strive to exceed expectations! -Customer Care

Rated 1 out of 5 stars

The quality was extremely poor and I…

The quality was extremely poor and I paid extra for the rounded edges and received square. I also paid expedited shipping and did not receive my product in time for my event. Poor customer service as well.

13 February 2026
Unprompted review
Rated 5 out of 5 stars

Thoroughly satisfied!

Thoroughly satisfied with my print order. Looks fantastic and received SOONER than expected. Will def be a repeat customer.

10 April 2026
Unprompted review
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Reply from PrintPlace

Thank you, Gemma! We're thrilled to hear that you're satisfied with your print order and the speedy service. We look forward to serving you again soon! -Customer Care

Rated 5 out of 5 stars

Better than I expected

I received my bookmarks today and was delighted with their quality. The design process was simple. I uploaded my images and moved them to where I wanted them.
I highly recommend them, and you can't beat the price.

10 April 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you, Michael! We’re thrilled to hear you loved your bookmarks and found the design process easy. Your recommendation means a lot to us, and we appreciate your support. Looking forward to serving you again! -Customer Care

Rated 5 out of 5 stars

It was easy to set up my art and order

It was easy to set up my art and order. everything was done in no time at all. I received my order in about 3 days' time. it was great!

2 April 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you, Troy! We're thrilled to hear you had a smooth experience and that your order arrived quickly. Your satisfaction is our priority, and we're glad we could deliver. Looking forward to serving you again soon! -Customer Care

Rated 5 out of 5 stars

Came on time and printing was exactly…

Came on time and printing was exactly as expected!

1 April 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you, Yara! We’re thrilled to hear that your printing turned out exactly as expected. Timeliness is important to us, and we appreciate your feedback! -Customer Care

Rated 5 out of 5 stars

We love PrintPlace

We love PrintPlace! They do an amazing job always--great quality, incredible communication, and everyone is ready to help any time there are any questions.

3 April 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you for your wonderful feedback, Debbie! We're thrilled to hear that you love our quality and service. Our team is always here to help, and we appreciate your support! -Customer Care

Rated 4 out of 5 stars

i wrote in the review process there was…

i wrote in the review process there was a line on the images right side that needed to be removed i was assured it would not be there when product arrived the line was still there

2 April 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Hi Thomas, thank you for your feedback. We're sorry to hear about the issue with your order. We strive for quality and will address this with our team to ensure improvements. Your satisfaction is important to us. -Customer Care

Rated 5 out of 5 stars

Affordable and easy

Customer service was easy to work with and very accessible. And it was exactly what I asked for!! Super grateful!

31 March 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you, Mia! We're thrilled to hear that our team met your expectations and provided excellent service. Your satisfaction means the world to us! -Customer Care

Rated 4 out of 5 stars

I LOVE our new shipping boxes

I LOVE our new shipping boxes. Perfect colors, quick turn around - wonderfully made. My only issue was some of the boxes were slightly glue a little off. I can work with it and I don’t think the clients will notice.

31 March 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you for your feedback! We're thrilled to hear you love the shipping boxes and appreciate your understanding regarding the glue issue. Your satisfaction is important to us, and we’ll keep your comments in mind for future improvements. -Customer Care

Rated 5 out of 5 stars

Just Perfect

I just started ordering from PrintPlace; and so far, so good. The custom sizes of the cards are perfect, and the colors are coming out exactly as expected. Also, the prices and the turnaround times have been good. I have absolutely zero complaints.

30 March 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you, Aaron! We’re thrilled to hear you're enjoying our custom cards and that everything is meeting your expectations. We appreciate your feedback and look forward to serving you again soon! -Customer Care

Rated 5 out of 5 stars

Easy to Order

Easy to order, quick turn-around. We will continue top use PrintPlace in the future

6 March 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you for your kind words, Mitch! We're thrilled to hear that you had a smooth experience and appreciate your continued support. Looking forward to serving you again! -Customer Care

Rated 5 out of 5 stars

Reliable Service, Fast Turnaround, and Customer Care That Keeps Us Coming Back

We’ve worked with PrintPlace.com multiple times now, and they’ve been great every single time. Their service is top-notch, turnaround times are fast, and their pricing is competitive and very transparent, which we really appreciate.

What really stands out though, and what keeps us coming back, is how they handle issues. On our very first order, there were a few things that didn’t meet our expectations. We reached out, and they took care of it right away, no questions asked. That kind of customer service is hard to find.

It’s clear they stand behind their work and value long-term relationships, not just one-time orders. Because of that, we’ll definitely continue using PrintPlace.com for our printing needs moving forward.

18 March 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you, Alex, for your kind words! We're thrilled to hear that our service and support have consistently met your expectations. Building long-term relationships with our customers is our priority, and we look forward to serving you again in the future. -Customer Care

Rated 5 out of 5 stars

Excellent service as usual

The brochures arrived 2 days early and were beautifully printed, cut and folded. I encourage everyone to go to PrintPlace for all your promotional printing needs.

25 March 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you, Daniel! We're thrilled to hear that your brochures arrived early and met your expectations. Your recommendation means a lot to us, and we look forward to serving your promotional printing needs again in the future. -Customer Care

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