While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 191 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items like custom shipping boxes, stickers, and bookmarks meet or exceed their expectations. Many people highlight the efficiency of the ordering process and the excellent delivery service, with products often arriving earlier than anticipated. The overall service is frequently described as outstanding, making customers feel confident in reordering. However, some customers also noted issues with product quality, mentioning instances of thin cards, unclear print resolution, or labels that were difficult to peel. A few other people also felt that the ordering and proofing process could be challenging or not intuitive, leading to frustration. There were also occasional reports of orders arriving late, incorrect items being delivered, or problems with customer service responsiveness when issues arose.

What people talk about most

Product

Users describe positive interactions with product. Many reviewers praise the outstanding quality of labels,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the outstanding quality... See more

Order

Reviewers mention positive feedback about their orders. Many customers express satisfaction with the quality... See more

Delivery service

Customers generally report positive experiences with delivery service, often noting fast shipping and early... See more

Service

People report positive experiences with service. Customers consistently praise the top-notch service, fast... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Convenient if you know what you want and good quality of product, with fast turnaround time. I would suggest the development, creating, quoting and ordering process is a little challenging and not so... See more

Company replied

Rated 5 out of 5 stars

I’ve ordered custom shipping boxes from this company twice now & have yet to be disappointed. The prices are reasonable & the creation process on the website makes it super easy to get a product that... See more

Company replied

Rated 5 out of 5 stars

I can’t say enough good things about this place! My order arrived with water damage (totally out of their control), and they didn’t hesitate for a second – they re-printed everything and shipped it ri... See more

Company replied

Rated 5 out of 5 stars

I have ordered stickers for my school events from this company each spring for several years. As always, they are quick and accurate. A small mistake was fixed in a very short time, to accommodate... See more


Company details

  1. Business Services

Information provided by various external sources

Professional Online Printing Company for quality and affordable Online Printing services. Best prices and 1-Day turnarounds. Business cards, brochures, postcards, posters and catalogs available online. Get instant prices and free samples.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

540 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 38% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They did an outstanding job on my…

They did an outstanding job on my notepads! I was so nervous to try a new company outside of the well known name print companies but they have certainly exceeded my expectations! I will continue to do business with them. Maria helped me with my purchase and she was very kind and helpful. 10/10 overall experience!

23 March 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you for your fantastic review! We're thrilled to hear that Maria provided such great support and that you loved your notepads. We look forward to continuing to exceed your expectations in the future! -Customer Care

Rated 5 out of 5 stars

EASY PEASY

It was so easy to design and order event tickets

2 March 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you for your fantastic feedback! We're thrilled to hear that you found our design and ordering process easy. Your satisfaction is our priority, and we look forward to serving you again. -Customer Care

Rated 5 out of 5 stars

The experience was fast & easy!

The experience was fast, easy. When we needed assistance the PrintPlace phone staff was friendly and helpful as well. Picking up in person in LA was also such an easy process and we were happily surprised at how efficient it was! The print quality is great and we will recommend PrintPlace to others!

20 March 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you for your fantastic review, Barby! We're thrilled to hear you had a smooth experience and appreciated our team's support. Your recommendation means a lot to us. We look forward to serving you again! -Customer Care

Rated 5 out of 5 stars

Exceeding my expectations!

The business cards I ordered came in shockingly fast and looked absolutely amazing! Also, price can't be beat. Five stars all around!

13 February 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you, Richard! We're thrilled to hear you loved your business cards and that our speedy service impressed you. We appreciate your kind words about our pricing too! Looking forward to serving you again soon. -Customer Care

Rated 5 out of 5 stars

I can't believe these bookmarks were…

I can't believe these bookmarks were delivered in two days. I have some frustration with the template, but I'm sure that was a 'me' thing. They turned out exactly as I uploaded them.

20 March 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you for your fantastic feedback, Sheila! We're thrilled you loved the bookmarks and appreciate your understanding with the template. Your satisfaction means a lot to us! -Customer Care

Rated 5 out of 5 stars

Thank you for everything

Thank you for everything

18 March 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

We appreciate your kind words! It's wonderful to hear that you had a great experience with us. Thank you for choosing PrintPlace! -Customer Care

Rated 5 out of 5 stars

incredible

incredible

9 March 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you so much for your amazing feedback, Camila! We're thrilled to hear you had an incredible experience with us. Your support means a lot to our team! -Customer Care

Rated 5 out of 5 stars

Always a good experience!

Re-order was super easy to place and came to me fast. Always easy to order through Print Place.

20 March 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you for your fantastic feedback, Amy! We're thrilled to hear that your re-order was quick and easy. Our team works hard to ensure a smooth experience for our customers. We appreciate your support! -Customer Care

Rated 5 out of 5 stars

Bookmarks

The bookmarks are high quality at a great price!

1 March 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you, Larry! We're thrilled to hear you loved the quality and value of our bookmarks. Your satisfaction is our top priority, and we appreciate your support! -Customer Care

Rated 5 out of 5 stars

Church Spring Fest cards

Easy to create and submit what I was needing to get printed for the church's spring festival event. They were printed and arrived in no time and they look great.

7 March 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you, Anthony! We're thrilled to hear that your printing needs for the church's spring festival were met so efficiently. It's wonderful to know you loved the final product. We look forward to helping you again in the future! -Customer Care

Rated 1 out of 5 stars

This is the worst company

This is the worst company. They do not follow their own procedures. Will never use them again. Have already told 300 people i work with on a daily basis to not use them ever.

9 March 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service with…

Outstanding customer service with incredible results. The color on our brochures were spot on! Thank you to the team over at PrintPlace.

2 March 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you for your kind words! We're thrilled to hear that you loved the color on your brochures and had a great experience with our team. Your satisfaction is our top priority! -Customer Care

Rated 5 out of 5 stars

Easy

Easy, Simple, Fast, and Correct!

17 March 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you, Daniel! We're thrilled to hear that you found our services easy, simple, and fast. Your satisfaction is our top priority, and we appreciate your positive feedback! -Customer Care

Rated 1 out of 5 stars

Paid almost $100 for nothing

I ordered same day cards and paid almost $100 because it was a time sensitive order that I needed for an event. The cards came 3 days later and the event was over which made the cards totally pointless. So disappointed.

12 March 2026
Unprompted review
Rated 5 out of 5 stars

This is my first time making a…

This is my first time making a professional print request. I wanted book marks for my soon to be published book and the template for bookmarks easily resized my uploaded image to fit to size perfectly. Even when I was unsure if I resized the image correctly, I called support services and spoke with a live person who checked what I submitted and assured me I had done everything correctly. I would highly recommend PrintPlace and I will use them again in the future if the need arises. You should too.

16 March 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you, Carmen! We're thrilled to hear that you had a great experience with our bookmark service and support team. Your recommendation means a lot to us, and we look forward to assisting you with your future printing needs. Best of luck with your book! -Customer Care

Rated 5 out of 5 stars

Super fast high quality affordable delivery

Super fast high quality delivery! I wasn't sure we would be able to get this banner in time due to ordering late, but we were! And for a great price.

9 March 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you, Jasmine! We're thrilled to hear you received your banner quickly and at a great price. Your satisfaction is our priority, and we appreciate your kind words! -Customer Care

Rated 5 out of 5 stars

fast

fast, reliable and very friendly and helpful.

16 March 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you for your kind words! We're thrilled to hear you had a great experience with our fast and friendly service. Your satisfaction is our priority, and we appreciate your support! -Customer Care

Rated 4 out of 5 stars

Perforations

The first purchase I made the stickers had the backing perforation running horizontal and it was very difficult to peel the stickers. 2nd order they were perforated vertically which was much easier to peel. This time the order was perforated horizontally again. (difficult to peel and some won't peel off). I would like consistency with my stickers moving forward please.

16 March 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you for your feedback! We appreciate your insights on the perforation issue and understand how important consistency is for your orders. We'll work on improving this for you and future customers. Your satisfaction is our priority! -Customer Care

Rated 5 out of 5 stars

Great for Printing

Very easy to do your own design and work with the staff for completion. Fast shipping and pricing very competitive.

18 February 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you, Edward! We're thrilled to hear you had a great experience with our design tools and staff. Fast shipping and competitive pricing are our priorities. We appreciate your support! -Customer Care

Rated 5 out of 5 stars

True professionals

Came
On time and are wayyyyyyy better than I had thought! They took my design and made it everything I had hoped for. Truly professionals.

13 March 2026
Unprompted review
PrintPlace logo

Reply from PrintPlace

Thank you! We're thrilled to hear you had such a positive experience and that our team exceeded your expectations. Your satisfaction means everything to us. Looking forward to working with you again! -Customer Care

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look