Private Sport Shop Reviews 

,I done order 2 items in the 10/01/2021 one parcel arrive and the 2 is missing and nobady want to help you.Costumer service is silent-no answer.
1 items (t-shirts) are very poor quality for cost about 25£each.British second hand have better quality.Very disappointing about this company.It was my 1 time but no more.
If you want to loose your money send money to charity and definitely not for this company.
The product (photos from oryginal company) but reality after delivery definitely cheap China.Think 2 times before you bay something from Private Sport Shop.

Lamentable e ilegal. Vender ofertas sin stock.
Lo dicho. No compres, es un timo

I purchased a ski mask, the shipping was fast and the product was as expected and in order.

very impressed by the service . Items were delivered on times . There were the exact ordered items ( Asics shoes ) . Very happy . I recommend

Private Sport Shop es una plataforma de total confianza. La experiencia de compra es totalmente recomendable y los productos son de marcas de primera calidad.

I won’t give them even one start if I could ,I done order in the 10/12/2020 still didn’t receive the package, Costmer service bad they know I didn’t receive it and they know that the package one the way return to them they didn’t want refund me till they receive the package I’m advice people to not order from this website this is the last I will not done any order

Very bad experience. Not only I have received the wrong articles, but they concluded, after 3 weeks of emails and phone calls, that they are unable to provide a prepaid postal service for retuning these articles from Switzerland. Their website claims that these services are included without limitations on the destination. Customer service is asking me to pay for the return be reimbursed afterwards, which will result in more tax payments in Switzerland. When asked to be reimbursed for the price difference between my order and the articles sent by mistake to avoid spending more money, they explained that it is not possible to do so because they do not have a record of those articles. First thing they requested and I did was to send a picture with the barcodes of the articles received by mistake so they could identify them in their system. In conclusion, I have spent 120 euros in articles that cost 40 euros.

I will certainly refrain from using this site in the future and would definitely recommend that you avoid doing so. A total scam!.

Very disappointed!

I ordered a Suunto Abmit3 Peak HR and received the Version without HR (the Heartrate-Smart Sensor)

The Support wouldn't help at all.

The prices are good, but the service is abysmal.

Bought a pair of shoes and they were not fit had to send them back but I never received the refund and the customer service was not helpful at all. I don’t recommend this company. I felt so cheated!

They sent the incorrect size to the one I requested. 3 calls to customer service , all said they don’t speak English call back. Refused to take my details & have a customer service agent who does speak English call me. So I emailed them....3 times before I got a response.
I was told they won’t modify orders !?! ...I again explained they had sent the incorrect size so I’m not asking for anything to be modified...I want what I ordered....
I had no response to my email for 24 hours so resent it....called customer service again... again told to call back & hope I get through to an English speaking agent..so I messaged them on Facebook...on their page & directly .....no acknowledgement....nothing ....
I emailed them everyday for a week....and called customer services every day for a week....finally success! I managed to speak to an English speaking agent....who the preceded to talk over me & not listen to what I was saying...eventually she grasped the fact they had made the mistake & sent the wrong size....then she cut me off 🤬😡
I’ve since managed to get an email response & they have attached my receipt & free returns postage paid form that was not in my delivery as they stated it should be.
God knows if I will get a full refund ....& when!?.?
I strongly urge anyone NOT to use this company, it’s disgusting how they treat customers, the service levels are the worst I’ve experienced anywhere & the whole experience dealing with them is dreadful.
AVOID at all costs....chances are you won’t receive what you ordered & getting you money back is nigh on impossible.

I ordered a SUP board one week ago to an extraordinary cheap price and I was concerned that this offer was too good to be true - but they proved me wrong! Only a few seconds after I had ordered I received a written confirmation and I was constantly updated about the delivery. And only one week later it arrived! I am super happy and will definitely be ordering again! Thank you!

l'article que j'ai commandé correspond bien à la description. parfait

good......,,,..

No way you can find same items at a lower price. Good customer service also.

It took them 2 months to deliver my order (a SUP - the website promised shipment within 7 days) which was defective (it was leaking), and then it took them another two months to send me another one without any compensation whatsoever. So be prepared: you should order one season in advance and send at least 20 e-mails before you get your cheap product.

Super produit conforme a la description envoi soigné je recommande

PRIVATE SPORT SHOP delivery is far too long in general up to months, they cancel orders regularly because they're out of stock

I am highly disappointed at the service received from PrivateSportShop over the last 2 months.
I order a few pair of shoes and when received, I was not impressed with the quality so returned 5 of the 6 items, only to be advised I would need to pay £70 in return postage...
After a couple of emails, it was finally agreed PrivateSportShop would send a return lable to cover the return costs.
A week later I received a credit note for the refund, however one pair of shoes were missing from the refund (only 4 of 5 received). I have emailed 3 times and am no longer receiving any response from PrivateSportShop. Any suggestions on how to claim my money back?
Absolutely appauling service...

worst purchase experience ever. still waiting for my item after 2 months and i got an answer from assistance every 7 days. never again