I have bought German Pharmacy Tudca from Pro Hormones before but since my last purchase they have changed. They are now coated with something disgusting and strongly chemical. It stinks. If you get it... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I purchased two bottles of Turkesterone, they arrived with super fast delivery. I have been taking these with creatine at the recommended dose at 2 tabs a day for only three weeks so far. I am seeing... See more
The peels are very good loving them when will finish I will definitely I will order again
Received 3 tubs of turkesterone. 2 were all dented up and 1 wasn't even sealed. A replacement was sent. In my opinion this is a complete waste of money, been taking for over a month and had no res... See more
Company replied
Company details
Written by the company
Leading supplier of Natural & Healthy supplements. Born in 2008, we are on a mission to provide high dosed, high quality supplements to the general public.
Contact info
United Kingdom
- www.pro-hormones.co.uk
3.4
Average
716 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent comms/service
Product delivered as described in a timely and efficient Manor, as for the product? to early to tell if there is any significant effect... yet
27 February 2023
Very poor service
Very poor service. Ordered Feb 24th. DPD still haven't been asked to collect my order and start the delivery process. Very disappointed with how slow Pro-hormones are In getting this on the road. There are extremely massive companies out there such as Amazon that can do same day and next day which Is why I, as a business owner, keep going back to them almost daily....!
24 February 2023
Reply from Pro Hormones
Hi Kevin,
I came across your Pro-Hormones TrustPilot review this morning and I would like to say thanks for posting your honest review but most of all sorry for this poor experience that you've received. Your parcel should have been collected by DPD on Friday afternoon, ready for a next working day delivery to you; however I can now see that this has not been the case (the collection / parcel was never scanned into DPD's facilities). I am urgently investigating this with DPD to see what has gone wrong here but in the meantime I do not want you waiting any longer and therefore I would like to get your parcel reshipped as soon as possible (today).
I have reached out to you in your inbox with an offer of some compensation to stress our apologies for this DPD mishap, we will ensure this does not happen again.
The ease of use of the company website…
The ease of use of the company website helps a lot.
There’s many products that are out of stock so it can be difficult to bulk buy.
20 January 2023
Emails ignored
Emailed immediately after my order to amend - email was ignored and products sent. Would have likely ordered more, but don't trust this site now.
21 February 2023
Reply from Pro Hormones
Hi Rory, Apologies that your order was not amended in time before we had a chance to get round to your amendment request, your order was dispatched very fast and due to the sheer volume of customer service enquiries, some cancellation / amendment requests can not always be granted. I will be in touch inside your inbox as soon as possible to hopefully get this resolved for you. You can absolutely trust us, I will look to rectify this for you swiftly.
I've had their Turkesterone three…
I've had their Turkesterone three times. I definitely made big gains and noticed more mental clarity. Tongkat Ali was the best value Tongkat Ali at 90 caps for 29.99. With this product my libido and focus increased considerably.
1 February 2023
Unprompted review
Sent me 2 free products 👍🏼
Ordered products for the 2nd time from them, when they were out of stock they were honest in saying they didn't have an eta so sent me 2 free extra products to make up for the out of stock products.
15 February 2023
5 star
Good supplement outlet, fast delivery, good value and happy with the quality of product
26 February 2023
Very good experience
25 February 2023
Unprompted review
Great and quick customer service
Great and quick customer service. The guys are on it and very polite and helpful. Thanks
24 February 2023
Unprompted review
Great Products and Customer Service
I recently had an amazing experience buying Pro-Hormone products! The products are of amazing quality, and the customer service was beyond great; even during a tricky time with delayed delivery, they were quick to respond and incredibly helpful. I can't recommend them enough- truly exceed my expectations!
3 January 2023
Unprompted review
so far so good
Only been taking turkesterone for a few days so haven't had enough time to evaluate it, but I'm optimistic after reading reviews. Service was great & delivery was prompt, & I got a discount for ordering 3 months supply.
22 February 2023
superb service
delivery service messed up the delivery, however prohormones acted fast and amicably to resolve the situation.
21 February 2023
Unprompted review
Reply from Pro Hormones
Hi Johnny, thanks for sharing your review and I would like to apologise that your parcel has been marked as delivered by the courier but has not been received by you. I will look to have this rectified immediately by firstly enquiring with the courier to see exactly where this package was delivered to. If we're unable to locate your package, rest assured we will be sure to resend your package via an alternative courier. I will be in touch inside your inbox with more details. If you ever did need to get in touch in the future, we're always contactable at sales@pro-hormones.co.uk.
Reasonably priced along with good…
Reasonably priced along with good quality and fast delivery.
Pretty much everything that you would want as a service.
18 January 2023
I purchased two bottles of…
I purchased two bottles of Turkesterone, they arrived with super fast delivery. I have been taking these with creatine at the recommended dose at 2 tabs a day for only three weeks so far. I am seeing strength gains along with muscle definition. I can not say it’s 100% because of the Turkesterone but it is definitely helping. Once these bottles are finished I will definitely be ordering more A*
16 February 2023
Unprompted review
Reply from Pro Hormones
Hi Chris, I would like to apologise for the poor communication and the poor delivery arrival time on your order. I can see that you have left us with a TrustPilot review and I would like to thank you for leaving the honest review. I was just wondering if there is anything we can do to make this right? I have contacted you on your email address to hopefully have this resolved for you. I can see that your order finally arrived with you on the 21/01/2023. Are you still looking to return this or are you happy to keep the parcel? I would really like to try and make this right for you so if you have any ideas at all please let me know! I know this is your first order with us and it really is not the usual experience we give to our new customers and so again I would like to send my apologies. If it works for you, if you do want to give us another chance for the future to make this a better service for you, I'll be sure to send across a personalised discount code to use site wide on our website.
Sorry again for the delays on the response time, unfortunately January turned out to be a tricky month for us but we're now finally back to our normal call of service and I am confident we can make this a better service for you next time round. Thanks again.
Reply from Pro Hormones
Hi James, sorry to hear that you've received no benefits from our product. If you would like to discuss this further id be happy to discuss please contact me on brendan@jsmlglobal.com, hopefully we can get this resolved for you.
New customer
New customer . Reliable shipping and delivery . Interesting range of products. On my second purchase but can recommend based off personal experience good company to link in with.
16 January 2023
10 out of ten service
10 out of ten service. Quick delivery we’ll package product. Im having good results from the products I’ve purchased.
12 January 2023
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.