While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Super efficient next day delivery, took the trouble to contact me to make sure the order was a good fit (almost unheard of!) and very friendly offer of support. Thank-you for the fantastic service!

Rated 5 out of 5 stars

We used 4 Proact Medical Advance II Paramedic Holdall bags on 14 Kilimanjaro climbs. These bags have a 600D PVC Fabric which means it is extremely durable and easy to clean. The bags will carry... See more

Company replied

Rated 5 out of 5 stars

Great customer service ! I neededto order the oximeter for my baby girl wich had limitet stock. I have done in over phone so its trusted company. The invoice and order number were send via email same... See more

Company replied

Rated 4 out of 5 stars

Fast shipping, great customer service. The reason I took one star off is that the order confirmation email was not received (the order was placed without registering an account). Other than that every... See more

Company replied

Company details

  1. Medical Equipment Supplier
  2. Hospital equipment and supplies store
  3. Medical Equipment Manufacturer
  4. Medical supply store

Written by the company

Established in 1995, PROACT Medical Ltd is an independent UK-based company specialising in the manufacturing and supplying of Patient Monitoring, Diagnostic, Airway Management, Anaesthetic and Resuscitation products to the NHS and private organisations. Our PRO-Breathe and PROACT products are also supplied into Europe and the Middle East, via a network of approved distributors. PROACT's quality system is certified to the latest ISO 13485: 2016 and the new MDR (Medical Device Regulations)


Contact info

4.8

Excellent

TrustScore 5 out of 5

98 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic Service

Super efficient next day delivery, took the trouble to contact me to make sure the order was a good fit (almost unheard of!) and very friendly offer of support. Thank-you for the fantastic service!

11 February 2026
Rated 5 out of 5 stars

The products are excellent

The products are excellent, and they arrived swiftly.

6 January 2026
Unprompted review
PROACT Medical Ltd logo

Reply from PROACT Medical Ltd

Thank you for your review! We're so glad you are happy with the service 💚

Rated 5 out of 5 stars
PROACT Medical Ltd logo

Reply from PROACT Medical Ltd

Thank you for the kind words! We're delighted to hear you had an excellent experience.💚

Rated 5 out of 5 stars

So far so good

So far so good, continously monitoring of blood O2 works and output is graphically held within the app. Shame spot meaurements are not logged. Overall does what is says and seems to be accurate.

2 April 2025
PROACT Medical Ltd logo

Reply from PROACT Medical Ltd

Thank you for your review!
We're glad to know that overall, the device is meeting your expectations. If you have any further suggestions or questions, please don't hesitate to reach out!💚

Rated 5 out of 5 stars

Excellent kit

Excellent service and ideal bit of kit 👍🏻

17 February 2025
PROACT Medical Ltd logo

Reply from PROACT Medical Ltd

We appreciate your kind words! Glad you found what you were looking for.💚

Rated 2 out of 5 stars

This new blood pressure monitor is very…

This new blood pressure monitor is very temperamental and quite often will not record properly. This was a replacement for an old manual A&D blood pressure monitor we had for decades for personal at home records and was accurate plus easy to use. Unfortunately part of the plastic inside finally perished and turn out to be irreparable. We have tried using an automatic version but it takes the pressure so high it becomes very painful and then you get a high reading. My husband is now taking blood pressure medication and we need a reliable machine to relay to his GMP so white coat syndrome is not a factor and there is a broader information base rather than one surgery reading.

14 January 2025
PROACT Medical Ltd logo

Reply from PROACT Medical Ltd

Hi Christine,

We're so sorry to hear you're not happy with the A&D Blood Pressure device you ordered. We've forwarded your review to our returns department, and they'll be in touch soon to discuss how we can resolve this for you.
We apologise again for the unsatisfactory experience.

Rated 5 out of 5 stars

Great service

Exactly what I was looking for and very fast delivery very impressed.

27 January 2025
PROACT Medical Ltd logo

Reply from PROACT Medical Ltd

Thank you for the wonderful review! We're delighted you enjoyed our service and look forward to serving you again soon.💚

Rated 5 out of 5 stars

Great service

7 January 2025
PROACT Medical Ltd logo

Reply from PROACT Medical Ltd

Thanks for taking the time to share your feedback. We're proud to hear you consider our service great!💚

Rated 5 out of 5 stars

Very responsive

Postage was high but item arrived in 2 days. Far more responsive than others I have bought.

18 December 2024
PROACT Medical Ltd logo

Reply from PROACT Medical Ltd

We appreciate your review! We aim for quick responses and fast shipping. 💚

Rated 5 out of 5 stars

Repeat ordered

Repeat ordered, gave it to my niece and she's happy works well.highly recommended was delivered quick and the company updates the customer and when it delivers and the exact time.

17 December 2024
PROACT Medical Ltd logo

Reply from PROACT Medical Ltd

We're glad that you enjoyed your experience shopping with PROACT Medical 💚

Rated 5 out of 5 stars

I contacted Lisa from Proact before I…

I contacted Lisa from Proact before I placed my order as I had a few specific requests about my small order. They fully accommodated me and were extremely prompt with their communication throughout. The customer service was second to none despite the small order. The goods arrived as described and delivered the following day once the order was placed.

10 October 2024
PROACT Medical Ltd logo

Reply from PROACT Medical Ltd

Thank you for taking the time to share your positive experience with PROACT! We're thrilled to hear that Lisa and the team were able to accommodate your specific requests and that you received your order promptly. 💚

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look