Proclinical Reviews 1,762

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and dedication, highlighting their excellent support throughout the entire process. Many people appreciate the personalized approach and the valuable insights provided, making them feel confident and well-prepared. The customer service is frequently described as exceptional, with efficient communication and a smooth user experience. However, some customers also noted occasional issues with communication and organization. A few people experienced receiving duplicate calls and texts, a lack of a clear point of contact, and last-minute urgent requests, which led to confusion and delays. There were also instances where information about start dates was communicated without the customer's involvement, causing clarity issues with employers.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Customer service

Reviewers mention positive feedback about customer service, consistently highlighting the exceptional support... See more

Service

Clients share positive opinions on service, consistently highlighting the helpfulness and professionalism of... See more

User experience

Users describe positive interactions with the user experience. Many customers highlight the professionalism... See more

Customer communications

Reviewers highlight positive aspects of contact. Many customers praise the constant and clear communication,... See more

Response time

Reviewers highlight positive aspects of response time. Customers consistently praise the team's... See more

Based on these reviews

Rated 5 out of 5 stars

Ciara was an absolute dream to work with. Really listened and provided excellent insight into the company, team, and role. She went above and beyond with interview prep and I felt very confident and c... See more

Rated 5 out of 5 stars

Dean was so helpful every step of the way. He was always there if I needed to call before and after the interview with any queries. Gave me a through run though on the job description and interview pr... See more

Rated 5 out of 5 stars

Christian, I just wanted to sincerely thank you for helping me get this job. Your support and belief in me truly made a difference, and I’m incredibly grateful for your guidance and encouragement thro... See more

Rated 5 out of 5 stars

Kate was the best recruiter I’ve worked with! Prompt and clear communication and I truly felt that she vouched and fought for me to get a great compensation package during the offer stage. Highly reco... See more


Company details

  1. Recruitment
  2. Employment consultant
  3. Executive search firm
  4. Recruiter
  5. Talent agency

Written by the company

At Proclinical we help to fuel the growth of the life sciences industry globally. Our staffing and consulting partnerships enable good companies to work more efficiently, so they can continue innovating and change lives. We provide our partners with: • End-to-end strategic project management • Executive search • Permanent and contract recruitment • MSP and RPO solutions

We're here to help good life science partners grow

Written by the company

Long-term partners
We believe in creating partnerships, long-term relationships built on integrity and trust. Set-up to collaborate from the get-go, we do what’s right not what’s easy – always putting our clients’ and candidates’ best interests first.
Tireless experts
We’re life science experts – it’s our sole focus – but we don’t rest on our laurels. We stay at the top of our game. Always learning, always hungry to perform better and find new ways to achieve more for our clients and candidates.
Promises delivered
True to our word, we do what we say, on time and to the highest quality. ​We tackle challenges head-on, solving problems and adding value at every stage, to deliver solutions that fuel growth and change lives.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was very pleased with the whole experince

I was very pleased with the whole experience from the recruiting until the employment.
Anastasia has been a very nice and helpful recruiter, with much experience how to handle things on sides, the employer and the employee. She has reached out to me and made all the process to be very easy and joyful.
She has reached out many times to me before the interview, doing an extra prep interview just for me, although she was on vacation herself, she reached out during the process of interview and after the interview keeping in touch with me and keeping me posted with updates. One can see that she is an experienced recruiter.
What I did like the most, except getting the job, and I have to thank Anastasia for, is that I have received my job confirmation on the 31st of December at exactly 12:00 at night, which was really very good news for me to start the New Year and I thank her very much for this. Nice touch!
The Company and Anastasia made the whole process looking easy for me and the stress of interviewing dissipated.
Anastasia took care about all the things, even after the interview, providing updates about the equipment and all stuff required in the beginning of the job, and keeping in touch with all stakeholders for all information after the interview, and after joining the new company.
I would highly recommend her as an experienced recruiter and if I ever search for a job, I will definitely go to her first.

31 December 2024
Unprompted review
Rated 5 out of 5 stars

Proclinical is a brilliant agency who…

Proclinical is a brilliant agency who was able to procure my contract role in the pharmaceutical industry and then helped me also with going permanent with that same company. From initial communication to sharing the role through to the end of my project proclinical are excellent in their communication and interactions. Peter is a great ambassador to the organisation!

27 March 2025
Unprompted review
Rated 5 out of 5 stars

Very professional and effective contracting agency

From the initial contact to contract and onboarding, everything was handled with excellent professionalism. Proclinical provided excellent support in preparing for interviews, sorting out the bureaucracy, and managing follow-up communications. All of which went very smoothly. Their compensation package is also quite good. Highly recommended.

14 March 2025
Unprompted review
Rated 5 out of 5 stars

Recommended 100%

The Proclinical staff was very professional and supportive. I truly recommended it if you are looking for THE RIGHT JOB.
I worked with Giovanni Esposito who supported me and gave me very useful tips to succeed in every single step of the interview process.

12 December 2024
Unprompted review
Rated 5 out of 5 stars

ProClinical A++

ProClinical (Phu) was very proactive with keeping me informed throughout the recruiting process. The communication was great; I loved that Phu followed up with me on a weekly basis to provide updates, etc. It made me feel valued as a client.
I would definitely recommend ProClinical to anyone who is looking for career opportunities.

28 February 2025
Unprompted review
Rated 5 out of 5 stars

Seamless Recruitment Experience

Proclinical made my job search effortless and enjoyable. Their team was professional, responsive, and genuinely supportive throughout the process. Highly recommend them for anyone seeking a smooth recruitment experience!

15 December 2024
Unprompted review
Rated 5 out of 5 stars

Both of my contacts were extremely…

Both of my contacts were extremely helpful and able to guide me through the recruiting process. They also did the extra mile to provide advices about the relocation and meet me in person in Zurich. Great experience!!

6 March 2025
Unprompted review
Rated 5 out of 5 stars

Kate Dorsey

I had the pleasure of working with Kate Dorsey and I can wholeheartedly recommend her to anyone seeking guidance and support in navigating the job market.
From our first conversation, Kate demonstrated a deep understanding of the industry, my career goals, and what I was looking for in my next position. She was incredibly attentive, always providing valuable insights and feedback that helped me refine my approach to interviews and applications. Kate made me feel confident throughout the process, offering ongoing support and keeping me updated every step of the way.
What truly set Kate apart was her commitment to finding not just any job, but the right job. She took the time to understand my skill set, experience, and personal aspirations, and tailored her recommendations to match. Thanks to her expertise and hard work, I was able to land an amazing opportunity that aligns perfectly with my professional goals.
I’m incredibly grateful for Kate’s dedication and professionalism, and I would highly recommend her to anyone looking for a recruiter who genuinely cares about their clients’ success.

12 December 2024
Unprompted review
Rated 5 out of 5 stars

Working with David May from Proclinical…

Working with David May from Proclinical to secure a new role was an incredibly positive and smooth experience. His communication was outstanding, always keeping me updated on the progress, which made the whole process stress-free. I would definitely recommend both David and Proclinical to any organisation looking to fill a position, or to candidates searching for a new opportunity.

8 January 2025
Unprompted review
Rated 5 out of 5 stars

Change your future with Proclinical.

They found a job in a field of my interest, they gave me all the details about the job description and benefits and how it will a good opportunity for me to grow in the company. They were perfect in communication. I am so excited to be with them.

23 December 2024
Unprompted review
Rated 5 out of 5 stars

Guidance & Encouragement

The great accompaniment and guidance by the recruiter Aitor Melia, honest, transparent, encouraging and easy to follow up from the begging. He helped me to prepare each stage of the selection properly and made me address it with lot of confidence.

13 December 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look