Proclinical Reviews 1,762

TrustScore 5 out of 5

4.9

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and dedication, highlighting their excellent support throughout the entire process. Many people appreciate the personalized approach and the valuable insights provided, making them feel confident and well-prepared. The customer service is frequently described as exceptional, with efficient communication and a smooth user experience. However, some customers also noted occasional issues with communication and organization. A few people experienced receiving duplicate calls and texts, a lack of a clear point of contact, and last-minute urgent requests, which led to confusion and delays. There were also instances where information about start dates was communicated without the customer's involvement, causing clarity issues with employers.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Customer service

Reviewers mention positive feedback about customer service, consistently highlighting the exceptional support... See more

Service

Clients share positive opinions on service, consistently highlighting the helpfulness and professionalism of... See more

User experience

Users describe positive interactions with the user experience. Many customers highlight the professionalism... See more

Customer communications

Reviewers highlight positive aspects of contact. Many customers praise the constant and clear communication,... See more

Response time

Reviewers highlight positive aspects of response time. Customers consistently praise the team's... See more

Based on these reviews

Rated 5 out of 5 stars

Ciara was an absolute dream to work with. Really listened and provided excellent insight into the company, team, and role. She went above and beyond with interview prep and I felt very confident and c... See more

Rated 5 out of 5 stars

Dean was so helpful every step of the way. He was always there if I needed to call before and after the interview with any queries. Gave me a through run though on the job description and interview pr... See more

Rated 5 out of 5 stars

Christian, I just wanted to sincerely thank you for helping me get this job. Your support and belief in me truly made a difference, and I’m incredibly grateful for your guidance and encouragement thro... See more

Rated 5 out of 5 stars

Kate was the best recruiter I’ve worked with! Prompt and clear communication and I truly felt that she vouched and fought for me to get a great compensation package during the offer stage. Highly reco... See more


Company details

  1. Recruitment
  2. Employment consultant
  3. Executive search firm
  4. Recruiter
  5. Talent agency

Written by the company

At Proclinical we help to fuel the growth of the life sciences industry globally. Our staffing and consulting partnerships enable good companies to work more efficiently, so they can continue innovating and change lives. We provide our partners with: • End-to-end strategic project management • Executive search • Permanent and contract recruitment • MSP and RPO solutions

We're here to help good life science partners grow

Written by the company

Long-term partners
We believe in creating partnerships, long-term relationships built on integrity and trust. Set-up to collaborate from the get-go, we do what’s right not what’s easy – always putting our clients’ and candidates’ best interests first.
Tireless experts
We’re life science experts – it’s our sole focus – but we don’t rest on our laurels. We stay at the top of our game. Always learning, always hungry to perform better and find new ways to achieve more for our clients and candidates.
Promises delivered
True to our word, we do what we say, on time and to the highest quality. ​We tackle challenges head-on, solving problems and adding value at every stage, to deliver solutions that fuel growth and change lives.

Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

One of my best recruitment experience!

The Proclinical staff was very professional and supportive. They helped and guided me during the whole process. They were available anytime I needed and gave me very useful tips and instructions to succeed in the interviews I went through.
Thanks a lot! I strongly recommend them.

18 November 2024
Unprompted review
Rated 5 out of 5 stars

I had an exceptional experience working…

I had an exceptional experience working with Gerardo. From our very first conversation through to receiving an offer for the Senior MSL position, Gerardo was consistently responsive, clear, and supportive. His industry knowledge and commitment to keeping me informed at each step made the process smooth and stress-free. If you’re looking for a recruiter who genuinely invests in your success and ensures a seamless job search experience, I highly recommend Gerardo.

1 December 2024
Unprompted review
Rated 5 out of 5 stars

Perfect

Perfect contact with excellent knowledge how to manage and aim the target to make sure to be satisfied on both sides, customer and candidate.

9 January 2025
Unprompted review
Rated 5 out of 5 stars

I worked with Mike Raletz

I worked with Mike Raletz, and he was very professional, and personable.
He kept in touch will any updates, coached me for my interview, and gave honest feedback. He made the process easy to go through.

12 December 2024
Unprompted review
Rated 5 out of 5 stars

Ingrid at Proclinical was incredibly…

Ingrid at Proclinical was incredibly helpful and supportive. She constantly updated me, provided great advice, answered all queries and made the whole interview process much smoother than interview processes typically are. Highly recommend!

26 September 2024
Unprompted review
Rated 5 out of 5 stars

Professional guidance

Jason guided me through every interview stage. He also made sure he knew about me and his clients (my new employer) in order to ensure he matched the right person to the right job.

1 December 2024
Unprompted review
Rated 5 out of 5 stars

Trustworthy, Quick, Simple, Excellent

Working with Gerardo was an absolutely outstanding experience. From our very first interaction, his warmth, professionalism, and genuine enthusiasm for helping me succeed were evident. Gerardo took the time to understand my career goals, skill set, and preferences, ensuring every opportunity presented was tailored to what I was looking for.

The collaboration process was effortless, with clear and proactive communication at every step. Gerardo made what could have been a daunting job search feel manageable and even exciting. Whether it was providing insights on the potential role, offering tips to sharpen my application, or simply being a sounding board for my questions and concerns, Gerardo consistently went above and beyond.

What truly stood out was his kindness and generosity—not only in sharing their time and expertise but also in their genuine encouragement and support. It felt less like working with a recruiter and more like having a personal cheerleader on my side.

Thanks to Gerardo, the entire process was seamless, from the initial job discussions to landing the role. Their commitment to making sure I felt confident and prepared at every stage left a lasting impression. I couldn’t recommend Gerardo more highly to anyone navigating their job search. The individuals at Proclinical don’t just help you find a job—they help you feel empowered and excited about the future. Truly, thank you for everything you do!

10 December 2024
Unprompted review
Rated 5 out of 5 stars

Recruitment experience

I had an excellent recruitment experience, Qas Shafi and the entire hiring team were incredibly supportive throughout the process. They maintained constant communication at every stage of recruitment, which made the journey seamless and reassuring.

13 January 2025
Unprompted review
Rated 5 out of 5 stars

Great offers and wonderful support

- Focus on the right opportunities. I was contacted for 2 positions in different companies, both of which were perfect match.
- Wonderful support. From the beginning to the very end I was in close contact with Proclinical. I got useful information about the hiring companies and people, they followed up with me and the company coordinating, speeding up things and encouraging me. Communication was very open, transparent and respectful of confidentiality. It felt like working in a team.
- Extremely pleased with my experience with Christian and grateful for his key role in getting the job I wanted

8 January 2025
Unprompted review
Rated 5 out of 5 stars

Working with Jackie at Proclinical has…

Working with Jackie at Proclinical has been a fantastic experience! From the start, she was professional, approachable, and really took the time to understand my background and career goals. She found an opportunity that aligned perfectly with my skills and interests, and their support throughout the process was top-notch.

What I appreciated most was how clear and responsive her communication was. She kept me updated every step of the way, answered my questions promptly, and made the entire process feel seamless.

I’m truly grateful for Jackie’s guidance and support and would highly recommend her to anyone looking for their next role.

3 December 2024
Unprompted review
Rated 5 out of 5 stars

Friendly support

The friendly, kind and personal but absolutely professional care during the hire process; the continous support and follow-up is more than other companies provided ever in my professional life.
Eventually getting hired at my dream position is a plus only.

13 September 2024
Unprompted review
Rated 5 out of 5 stars

Excellent Support and Guidance from ProClinical

I had a great experience working with ProClinical. The team, especially Janelle and Natalie, were incredibly supportive throughout the process. Their professionalism and guidance made a big difference, and I’m grateful for their help in landing a new opportunity. Highly recommend their services!

6 January 2025
Unprompted review

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