Very friendly and helpful staff. Wrapped purchase well and very considerate - purchased knives so e.mail for receipt but also gave paper receipt as carrying knives! (their suggestion for safeguarding... See more
Location
Switch location10 South Street, CM23 3AT Bishops Stortford, GB
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See what reviewers are saying
Very friendly and knowledgeable assistant who advised me on which funnel would be best. I had tried 4 other stores with no luck but got exactly what I wanted at proCook Bishops Stortford.
Very knowledgeable staff. The lady (I’m sorry I didn’t get her name) was very helpful as I didn’t realise that you could buy the knives individually instead of in the block as I only wanted vegetable... See more
Company replied
Good quality products being sold by pleasant knowledgeable staff in a clean, well laid out shop. It's good to go into such a place where you can see and feel the quality of things rather than be disa... See more
Company details
- #27 of 136 best companies in Kitchen supply shop
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
10 South Street, CM23 3AT, Bishops Stortford, United Kingdom
4.8
Excellent
464 reviews
Asks customers to review
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Great range to choose from andfriendly…
Great range to choose from and friendly helpful staff.
16 July 2026
Very helpful sales staff
14 July 2026
Quick helpful advice
Quick helpful advice. Guidance on how to use product. Friendly prompt service.
18 July 2026
Very friendly and helpful staff
Very friendly and helpful staff. Wrapped purchase well and very considerate - purchased knives so e.mail for receipt but also gave paper receipt as carrying knives! (their suggestion for safeguarding!). Great shop and staff!
12 July 2026
Very helpful assistant in the Bishop’s…
Very helpful assistant in the Bishop’s Stortford shop. Very informative. Thank you.
16 July 2026
Looking for new knives
We were looking for a new set of knives. Very happy with the ones that we chose.
10 July 2026
Place to go
Great layout of products.
Great choice.
Friendly and helpful staff.
Competitive prices.
14 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from ProCook - Bishops Stortford
We're glad you appreciated our staff and product selection. We value your positive feedback!
Great shop
Great shop, had exactly what I wanted, served by super friendly staff and now have an amazing quality knife.
2 July 2026
Helpful and friendly staff plus the…
Helpful and friendly staff plus the item I was looking for.
1 July 2026
Reply from ProCook - Bishops Stortford
We're so glad you found the item you were looking for and that our staff was helpful and friendly! Thank you for your kind words.
Reply from ProCook - Bishops Stortford
We are so glad to hear that your experience with us was easy and that our team was helpful. We appreciate your kind words.
Seems to be a well made griddle pan
Seems to be a well made griddle pan, the non stick coating works well. Plus a 25 year warranty.
21 June 2026
Very friendly staff
Very friendly staff, helpful & knowledgeable. Great range is stock too
14 June 2026
Reply from ProCook - Bishops Stortford
We're so glad you enjoyed our stock and found our staff friendly, helpful, and knowledgeable! Thank you.
The sales team in the bishop Stortford…
The sales team in the bishop Stortford branch are very helpful and always walking the floor to help customers. Always a great experience when I’m in there.
13 June 2026
Reply from ProCook - Bishops Stortford
We're happy to hear our staff was helpful. We appreciate your feedback.
Very friendly and knowledgeable…
Very friendly and knowledgeable assistant who advised me on which funnel would be best. I had tried 4 other stores with no luck but got exactly what I wanted at proCook Bishops Stortford.
9 June 2026
Shopping
Found all the items I was interested in; member of staff had mentioned a special offer; I've used it
1 June 2026
Always make an excuse to visit this…
Always make an excuse to visit this excellent store. Sales staff always polite and helpful
1 June 2026
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