Staff in Bracknell shop are friendly and helpful. Range of stainless steel saucepans is very high quality. Information leaflets on how to heat the saucepans slowly for best results are great - just a... See more
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Location
Switch locationUnit 8 The Avenue The Lexicon Centre, RG12 1BD Bracknell, GB
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I just want to say a big thank you to the man who found a small grey card holder in Westcotts Green with my debit card and cash in it and handed it into HSBC. I lost it on the way home while getting o... See more
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Staff were helpful and found me what I needed. No pressure, just useful guidance to help me make my own decision. Love the products and selection in store.
Company replied
It’s always a pleasure to visit Pro cook Bracknell. I’ve been a few times recently shopping for my new home. An inspiring collection of products and the team there are always so welcoming and help... See more
Company details
- #26 of 136 best companies in Kitchen supply shop
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 8 The Avenue The Lexicon Centre, RG12 1BD, Bracknell, United Kingdom
4.7
Excellent
382 reviews
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The prices are very reasonable
The prices are very reasonable , and the assistants were really friendly and helpful
11 July 2025
Reply from ProCook - Bracknell
We're so glad to hear that you found our prices reasonable and our assistants friendly and helpful! We appreciate you taking the time to leave us this great review.
Just bought a double walled teapot .
Just bought a double walled teapot .
Please don’t listen to the person in Trafford that it is good on induction hobs . It is not unless you like it to look burnt for about 2 inches from the bottom .
Fortunately my local Procook after much discussion changed my one for me . This one will not go on the hob!
14 July 2025
Unprompted review
Reply from ProCook - Bracknell
We appreciate you bringing this to our attention. We're sorry to hear about the trouble you had with the teapot and its compatibility with induction hobs. We're glad our team was able to assist you. Your feedback is valuable as we continually review our product information.
Reply from ProCook - Bracknell
We appreciate your positive feedback! We are so happy to hear you liked our product quality and our helpful staff.
Great helpful staff
Great helpful staff, very knowledgeable and gave me the exact advice needed. Recommended
6 July 2025
Reply from ProCook - Bracknell
We're so happy to hear that our knowledgeable staff was helpful and provided the exact advice needed! We appreciate you taking the time to recommend us.
courteous and attentive staf
30 June 2025
Reply from ProCook - Bracknell
We appreciate you noting our staff's attentiveness and courtesy. Thank you for your positive feedback.
Helpful and polite member of staff
28 June 2025
Reply from ProCook - Bracknell
We appreciate your feedback! We're happy our staff member was polite and helpful, and we thank you for letting us know.
Reply from ProCook - Bracknell
We appreciate your positive feedback! We are so happy to hear our staff was very helpful and polite to you.
The CSA was polite and courteous
The CSA was polite and courteous, arranged a demonstration with various knives with real fruit and vegetables, and dealt with our return item and purchase an efficient way.
19 June 2025
Reply from ProCook - Bracknell
We're happy to hear that the demonstration with the knives and the handling of your return and purchase were efficient and satisfactory. We appreciate your positive feedback.
Reply from ProCook - Bracknell
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Very helpful assistants in Pro cook l…
Very helpful assistants in Pro cook l would definitely recommend them .
22 June 2025
Reply from ProCook - Bracknell
We appreciate you recommending our assistants! We're so happy to hear that they were very helpful to you during your visit to our store.
Reply from ProCook - Bracknell
We appreciate your feedback and hope our pan meets your expectations over time with regular use. Thanks!
Helpful and friendly staff made it a…
Helpful and friendly staff made it a great shopping experience. Products well displayed and descriptions very helpful and relevant.
21 June 2025
Reply from ProCook - Bracknell
We're so glad to hear that our helpful and friendly staff enhanced your shopping experience! We appreciate your feedback regarding our well-displayed products and relevant descriptions.
Reply from ProCook - Bracknell
We're happy to hear that you received helpful advice and assistance. Thank you for sharing your positive experience with us!
Reply from ProCook - Bracknell
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
To purchase goods
I arrive at shop girl did not speak. Was in the store for awhile then another girl came from out back. Said hello and asked if I needed help. While she was serving we was chatting. Then other girl rudely started to try to over take. Saying she can help . I had to snap at her to butt out.
11 June 2025
Reply from ProCook - Bracknell
Thank you for your review – we are very sorry to hear this. We will pass your comments onto the store
Reply from ProCook - Bracknell
We're happy to hear that you found our shop easy to navigate and look around. Thank you for your positive feedback; we appreciate it.
Reply from ProCook - Bracknell
We're happy to hear that you are very pleased with the quality of your new set of pans. Thank you for sharing your positive experience with us!
Reply from ProCook - Bracknell
We're so glad to hear that our sales assistant was friendly and helpful! We appreciate your positive feedback and that you love your product.
Excellent customer service
Excellent customer service,
Showed us the options , and the items on sale...
Also explained the functionality , and the discount for further shopping in June
27 May 2025
Reply from ProCook - Bracknell
We're happy to hear that you found our customer service excellent. We appreciate that our team showed you the options and explained the functionality and discounts. Thank you for your positive feedback.
Great product with low price
The price of the products are very reasonable especially those are on sale. Very nice staffs and comfortable shopping environment.
31 May 2025
Reply from ProCook - Bracknell
We're happy to hear that you find our product prices reasonable, especially the sales. We appreciate your positive feedback regarding our staff and shopping environment!
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