I’ve previously ordered items online from Procook and have been very pleased, but it’s great to have a physical shop to browse in! I found the glass surface protector by accident, and it is perfect fo... See more
Location
Switch locationUnit 259 Upper Mall, The Glades Shopping Centre, BR1 1DN Bromley, GB
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See what reviewers are saying
I visited ProCook in Bromley to look at non toxic stainless steel saucepans/frying pans as I want to replace all my pans with non stick coating. There was a good selection at a range of prices and... See more
I found what I was looking for. Staff were helpful in pointing out other products that could be purchased far more reasonably. Product does as expected, though a little slower than anticipated. Overa... See more
Company replied
Jamie’s SMILE Jamie greets you with the brightest biggest smile, is polite, professional and helpful with product knowledge and deals. The store looked tidy and made for an enjoyable hassle free sh... See more
Company replied
Company details
- #25 of 136 best companies in Kitchen supply shop
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company

- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 259 Upper Mall, The Glades Shopping Centre, BR1 1DN, Bromley, United Kingdom
- 0208 178 3811
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The shop design is very good
The shop design is very good, as are the products on sale. Staff pleasant.

Reply from ProCook - Bromley

Reply from ProCook - Bromley
Not quite knife friendly as there were…
Not quite knife friendly as there were some marks seen after use. Otherwise easy to clean

Reply from ProCook - Bromley
A welcome addition to the Glades.
Attractive shop with friendly staff and quality products.

Reply from ProCook - Bromley
Great advice and assistance ffrom staff!
Great advice and assistance from the staff in the shop and a very good stock level against a wide range of items!

Reply from ProCook - Bromley

Reply from ProCook - Bromley
Great to see this shop in Bromley
Great to see this shop in Bromley. Great products at really good prices, shopped straightaway🥳

Reply from ProCook - Bromley
New Bromley shop
Their new shop in Bromley is laid out lovely and the Sales assistant very helpful.

Reply from ProCook - Bromley
A lovely shop
A lovely shop. Plenty of good choice items. Good quality. Reasonably priced.
Pro Cook in Bromley
The shop in Bromley is new. The member of staff who helped me choose a new bread knife was very helpful.

Reply from ProCook - Bromley
Beautiful store
Beautiful store. Items displayed lovely so it was easy to browse and items were priced very reasonably
Great value knives
Great value knives. Staff very helpful. Really pleased ProCook has opened in Bromley.

Reply from ProCook - Bromley
Very friendly and helpful staff made…
Very friendly and helpful staff made our shopping extremely easy
Fantastic experience loving my new pan
Fantastic experience loving my new pan. Great service

Reply from ProCook - Bromley
Very good
Very good. We bought a set of Paisley mugs which are a very cheerful addition to our crockery

Reply from ProCook - Bromley
We had a problem with the item we…
We had a problem with the item we bought. Returned it to the shop and they were able to help us with the problem.

Reply from ProCook - Bromley
Warm Friendly Staff- Considering that it was a few minutes…
Considering that it was a few minutes to closing time, the shop assistant was so happy to serve me with a big sunny smile and was happy to chat to me. He even told me about an offer. The pot I bought was a great buy too.
Good customer service
Very friendly and helpful staff
Very friendly, knowledgeable, helpful, polite and patient staff in the new ProCook shop.
Thank you!

Reply from ProCook - Bromley
Very helpful staff
Very helpful staff, knew what they where selling and knew how to explain pricing on there products

Reply from ProCook - Bromley
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