I recently came into the Cabot Circus shop to buy a cast iron cook pot with a lid. There were two young girls working there and when I asked how much liquid each pot held they had no idea. They did lo... See more
Company replied
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The saleswoman gave me a complete explanation of the knives and their prices, and I was able to choose one by trying out two knives ☺️
I received excellent service in the Cabot Circus store. The staff helped me to find the item that I wanted. They were efficient and friendly.
A very well presented store with lots of options. The assistant was extremely welcoming, helpful and knowledgeable. I managed to replace my 17 year old casserole pan with exactly what I needed. And a... See more
Company replied
Company details
- #27 of 136 best companies in Kitchen supply shop
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit SU58, Cabot Circus, BS1 3BA, Bristol, United Kingdom
- 0117 2055040
4.8
Excellent
197 reviews
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Assistant was very helpful
Assistant was very helpful. The small 30cm paella pan I bought was spot on. We enjoyed a fish paella for 2 served from the new pan the same night.
19 June 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Excellent service and advice
20 June 2026
Reply from ProCook - Cabot Circus
We appreciate your kind words.
I received excellent service
I received excellent service in the Cabot Circus store. The staff helped me to find the item that I wanted. They were efficient and friendly.
14 June 2026
Cabot circus branch
I recently came into the Cabot Circus shop to buy a cast iron cook pot with a lid. There were two young girls working there and when I asked how much liquid each pot held they had no idea. They did look it up online though so they were doing their best to be helpful. The store always look clean and everything is displayed beautifully.
14 June 2026
Reply from ProCook - Cabot Circus
We appreciate your feedback on your recent visit. We are glad to hear our store looked clean and well-displayed. We will ensure our team receives further training on product specifications to better assist customers.
The saleswoman gave me a complete…
The saleswoman gave me a complete explanation of the knives and their prices, and I was able to choose one by trying out two knives ☺️
13 June 2026
Very helpful staff and actually good…
Very helpful staff and actually good price 👍 and good services
6 June 2026
Reply from ProCook - Cabot Circus
We're glad our staff member was fun and engaging. We appreciate your feedback!
Reply from ProCook - Cabot Circus
We're glad our staff was helpful and knowledgeable. We appreciate your feedback!
Wonderful store
The staff were excellent and answered my queries with confidence and I felt I had perfect advice. Would use them again for certain
23 May 2026
Really good quality products
18 May 2026
Reply from ProCook - Cabot Circus
We appreciate your positive feedback.
Ever reliable
As usual, good quality products at a fair price. Pro cook is my go to shop for kitchenware these days.
11 May 2026
Reply from ProCook - Cabot Circus
We appreciate you taking the time to leave us this great review! We're so happy to hear that we are your go-to shop.
Reply from ProCook - Cabot Circus
We appreciate you letting us know our staff was helpful and knowledgeable; it means a lot to our team.
High quality
Excellent service. The pan I bought is the perfect size for me, I've already used it and I think it's wonderful. High quality.
2 May 2026
Friendly staff and 20% discount!
22 April 2026
Reply from ProCook - Cabot Circus
We're glad you enjoyed your experience with our friendly staff and the discount. Thank you for your positive feedback; it means a lot to us.
Very attentive and friendly staff
Very attentive and friendly staff.
Products purchased are high quality.
Will continue to use Pro Cook for other items.
19 April 2026
Reply from ProCook - Cabot Circus
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our staff attentive and friendly and liked our high-quality products.
Excellent Costumer service
7 April 2026
Reply from ProCook - Cabot Circus
We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with the service.
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