Shopping at the McArthur Glen outlet in Cannock, helped by Mel who gave us lots of information about the products we were looking at and offered us advice on use, manufacturing, composition and aft... See more
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Location
Switch locationUnit 45 West Midlands Designer Outlet, Eastern Way, WS11 7JZ Cannock, GB
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See what reviewers are saying
Mel at the Cannock store (MacArthur Glenn) was amazing - she knows her products and was able to fully explain specifications across the various ranges of pots and pans we were exploring. We hadn’t act... See more
ProCook team is amazing. We have been using their products for years, and their warranty actually means what it says. We were able to replace items under warranty without any hassle. Staff are friendl... See more
Extremely helpful and knowledgeable staff helped us completely kit out our kitchen. Will definitely be back in the future but with a 25 year guarantee on the pans, it might not be for a while!
Company details
- #25 of 136 best companies in Kitchen supply shop
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 45 West Midlands Designer Outlet, Eastern Way, WS11 7JZ, Cannock, United Kingdom
4.9
Excellent
1k reviews
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Very helpful staff member
Very helpful staff member. I was buying a chefs knife and was unsure which to buy, the assistant showed me various ones and I settled for a Japanese one. Very pleased with my purchase
10 February 2026
Reply from ProCook - Cannock
We're happy to hear that our staff member was so helpful in guiding you to the perfect chef's knife. It's great you are pleased with your Japanese knife purchase. Thank you for your positive feedback.
Great Experience
Great to browse round the shop and not be pestered by staff (even though they are doing their job). Great range andxspoilt for choice. Lovely young land served me and we shared a bit of banter. Good experience.
9 February 2026
Love this shop!
Lovely shop, attractively presented, and full of great products for the kitchen and dining. Staff very pleasant and helpful.
5 February 2026
granite cookware
as I was browsing around the shop to find what I was looking for there was a very good range of products then I was approached by one of your staff she helped me find what I was looking for the service was very good and the quality of the product was brilliant.
5 February 2026
The shop and staff were welcoming and…
The shop and staff were welcoming and tidy, the layout was easy as I wasn't sure what I needed but staff helped and im happy with product
9 February 2026
The staff were easily able to find…
The staff were easily able to find previous purchace to buy again vie e-mail.
7 February 2026
Reply from ProCook - Cannock
We're happy to hear that our staff could easily assist you in reordering through your email. We appreciate your positive feedback and your time.
Good quality cooking products.
Have used ProCook for many years now and have always been very pleased with their products. Well made, good quality at reasonable prices.
3 February 2026
We bought the 3 utensils for £9
We bought the 3 utensils for £9 - 2 different sized tongues & a pair of kitchen scissors. All were great quality and we’re really pleased with them.
2 February 2026
Once again you guys have amazed me …
Once again you guys have amazed me with your customer service. I had to return my wok due to a fault and it was replaced without question. Also the staff were very polite and friendly in the Cannock store.
6 February 2026
Staff very helpful
2 February 2026
Our server was amazing
Our server was amazing, she was so helpful and knowledgeable. She helped us find the right product we wanted, and even suggested things that were on sale to save us a little extra, all without being too pushy and off putting. I can’t praise her enough. Her soft demeanour really sold it to us and we will definitely be back and it’s all thanks to her. Sadly I forgot her name but she was short and blonde haired.
2 February 2026
The sales assistant was very helpful…
The sales assistant was very helpful and polite which is very rare nowadays would certainly use you again.
3 February 2026
Very helpful and friendly
The staff were very helpful and kind. The cashier served me promptly and politely and asked if I needed any help
27 January 2026
Reply from ProCook - Cannock
We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff were helpful, kind, prompt, and polite to you.
Reply from ProCook - Cannock
We appreciate you letting us know our staff was friendly and helpful; it means a lot to our team.
Great service
Great service, particularly Toby at MacArthur Glenn Cannock. Product range was also comprehensive
30 January 2026
Reply from ProCook - Cannock
We're happy you received great service and found a comprehensive product range. We appreciate you mentioning the team member who assisted you and your positive feedback.
New saucepans…
We were looking to buy a set of new stainless steel saucepans and the sales assistant was able to direct us to an excellent deal which was £45 cheaper than we had budgeted for. So can't fault them and the pans are brilliant
25 January 2026
Reply from ProCook - Cannock
We're so happy to hear that our sales assistant helped you find an excellent deal on stainless steel saucepans, saving you money! We appreciate your positive feedback on the pans.
Staff are alway really helpful
Staff are alway really helpful. Such a great selection , quite often there is a discount at the till . My preferred shop to go to when buying cookware.
25 January 2026
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