Mel at the Cannock store (MacArthur Glenn) was amazing - she knows her products and was able to fully explain specifications across the various ranges of pots and pans we were exploring. We hadn’t act... See more
Location
Switch locationUnit 45 West Midlands Designer Outlet, Eastern Way, WS11 7JZ Cannock, GB
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See what reviewers are saying
Shopping at the McArthur Glen outlet in Cannock, helped by Mel who gave us lots of information about the products we were looking at and offered us advice on use, manufacturing, composition and aft... See more
Company replied
ProCook team is amazing. We have been using their products for years, and their warranty actually means what it says. We were able to replace items under warranty without any hassle. Staff are friendl... See more
Extremely helpful and knowledgeable staff helped us completely kit out our kitchen. Will definitely be back in the future but with a 25 year guarantee on the pans, it might not be for a while!
Company details
- #25 of 136 best companies in Kitchen supply shop
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 45 West Midlands Designer Outlet, Eastern Way, WS11 7JZ, Cannock, United Kingdom
4.9
Excellent
1k reviews
Asks customers to review
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Visited your store a while ago and saw…
Visited your store a while ago and saw some really nice pans. Returned and purchased a roasting tray. All good thank you
27 March 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
staff were very helpful and very…
staff were very helpful and very knowledgeble on products - very refreshing !
25 March 2026
Reply from ProCook - Cannock
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our staff helpful and knowledgeable.
Reply from ProCook - Cannock
We appreciate you letting us know that our staff was friendly, helpful, and knowledgeable about the products.
Really love going into this shop
19 March 2026
Reply from ProCook - Cannock
We appreciate your positive feedback; we are so happy you love going into our shop!
Really helpful lady in the store and…
Really helpful lady in the store and love our new sauspans.
22 March 2026
Reply from ProCook - Cannock
We appreciate you taking the time to leave us this great review! We're so happy you found our team member helpful and love your new saucepans.
Reply from ProCook - Cannock
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
I brought a pizza cutter the staff were…
I brought a pizza cutter the staff were friendly and very helpful
20 March 2026
I do like the shop and the products
14 March 2026
The staff were helpful and friendly
The staff were helpful and friendly, also the shop was inviting and had lots of great stock.
16 March 2026
Reply from ProCook - Cannock
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our staff helpful and our shop inviting with great stock.
Great service to complement the great…
Great service to complement the great prices. Got some amazing enamel cookware at a fraction of the cost of the famous French version and I'll bet I can cook my dishes equally badly in what I bought as I could the more expensive option.
15 March 2026
Reply from ProCook - Cannock
We're glad you enjoyed your experience and found great value! It's wonderful to know our service complemented our prices, and we appreciate your positive feedback on the enamel cookware. Thank you!
Good range of products. Helpful store assistant.
Good range of products, nice store layout, clean and well lit. Asked one of the assistants for advice, which was readily given and accurate. A happy purchase.
10 March 2026
Reply from ProCook - Cannock
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found what you needed and that our staff were helpful with your purchase.
Reply from ProCook - Cannock
We're happy to hear you find great value in our long-lasting products and pricing. Thank you for your positive feedback!
Excellent service
Excellent service. The lovely lady gave me a lot of useful information and helped me to find everything I wanted
14 March 2026
Reply from ProCook - Cannock
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you received excellent service and found helpful information.
Excellent products
Excellent products. Not expensive but always do the job. Throw away all your old bit and bobs of knives and get just 3 or 4 of these.
8 March 2026
Very helpful staff and shop is open and…
Very helpful staff and shop is open and inviting
10 March 2026
Reply from ProCook - Cannock
We appreciate your positive feedback regarding our helpful staff and inviting shop; we are so happy you enjoyed your experience!
Reply from ProCook - Cannock
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our helpful staff, service, and product.
Reply from ProCook - Cannock
We appreciate you letting us know our staff was knowledgeable and helpful! We are so happy to hear it.
Reply from ProCook - Cannock
We appreciate your positive feedback regarding our knowledgeable advisor and lovely store; we are so happy you enjoyed them!
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