Excellent service from Castleford Pro Cook. Purchased a knives block and a saucepan. Great value for money. Staff were very polite and professional. I highly recommend and look forward to my next pu... See more
Location
Switch locationUnit F1 Juunction 32 Outlet Village, Glasshoughton, WF10 4FR Castleford, GB
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See what reviewers are saying
We had a few little problems with our coffee machine and dealt with a lady called Sally at the Castleford branch. What a lovely breath of fresh air this lady is, really cares, excellent customer serv... See more
I went looking for a thin sharp fish filleting knife, and was not disappointed, but what made the purchase more special as the lovely Assistant who was so thorough in her help to find the right knife... See more
Brilliant service with very friendly staff who are more than willing to go through any advice you may need. Great offers on pots, pans and urensils means its well worth a look for a decent set of kitc... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit F1 Juunction 32 Outlet Village, Glasshoughton, WF10 4FR, Castleford, United Kingdom
4.9
Excellent
864 reviews
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Great
Very helpful staff, I am so happy with my purchase, lovely dinner plates very elegant
15 October 2026
Castleford Pro Cook- Service sharp as a knife
Excellent service from Castleford Pro Cook. Purchased a knives block and a saucepan. Great value for money. Staff were very polite and professional.
I highly recommend and look forward to my next purchase.
16 October 2026
The gentleman serving was very helpful
The gentleman serving was very helpful. Gave lots of advice and pleasant .
I just wish that your products were made in the UK and not China !
16 October 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Helpful staff
Helpful staff, good information on the displays and excellent products.
Really enjoying the pans (Elite Tri-ply) I bought.
8 October 2026
Reply from ProCook - Castleford
We're so pleased to hear you had a great experience with our helpful team and informative displays! We're especially delighted to know you are really enjoying your new cookware set.
Great range, well priced.
Good range of cook wear,
Great quality, well priced and excellent customer service .
Very knowledgeable staff.
I bought stainless steel pans and a knife set.
3 October 2026
Amazing staff at junction 32 very…
Amazing staff at junction 32 very helpful and knowledgeable- good selection of products
3 October 2026
Reply from ProCook - Castleford
We're so glad you had a great experience with our team at this location and found them to be so helpful and knowledgeable! We're also happy to hear that you enjoyed our good selection of items. Thank you for taking the time to share your kind words with us.
Really great customer service
Really great customer service. Lots of information and options on offer. No pushy sales just great advice so we could make an informed choice.
26 September 2026
Very helpful staff
Very helpful staff. Store well stocked and displays very attractive. Good quality and plenty of choice.
26 September 2026
The staff are very helpful and…
The staff are very helpful and friendly. I bought 2 oven gloves which are exactly what I needed.
29 September 2026
Lovely friendly staff and very helpful
24 September 2026
Excellent product & Staff member so knowledgeable
Staff member who we saw was so knowledgeable about the products and differences ( we were buying a new large sauté pan) & what was best for us.
Great choice of pan. We’ve used it a few times now & love it.
14 September 2026
Reply from ProCook - Castleford
We're so pleased to hear that our staff member was knowledgeable and helped you choose the perfect sauté pan! It's wonderful that you're loving it after using it a few times.
Great welcome as I entered the store…
Great welcome as I entered the store and helpful advice when I purchased my product
17 September 2026
Excellent
Very friendly but not pushy staff, clean and tidy shop, dog friendly, we purchased a quality grater and Billy got a gravy bone.
19 September 2026
Love this shop
Love this shop. Loads of little gadgets as well that you did not know you needed
13 September 2026
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