ProCook - Castleford Reviews 

820
TrustScore 5 out of 5

4.8

Unit F1 Juunction 32 Outlet Village, Glasshoughton, WF10 4FR Castleford, GB


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Rated 5 out of 5 stars

We were looking for a pan set that would be light for me as I struggle to lift the ones we have. The lady in junction 32 branch was very knowledgeable and helped us to choose by her recommendation and... See more

Rated 5 out of 5 stars

Mark who served us both was so friendly, helpful and informative about the products. We came away with what we needed and more. Will go back again at some point - junction 32, Castleford

Rated 5 out of 5 stars

ProCook has lots of interesting things. I wanted a birthday present. The salesperson and I had a brief and pleasant chat. I picked what I liked but wasn't sure about whether it was suitable. No pr... See more

Rated 5 out of 5 stars

Great shopping experience at the Castleford outlet pro cook store with friendly and helpful staff on hand to give good advice about the set of Knives that I purchased. Will definitely be visiting... See more


Company details

  1. #25 of 136 best companies in Kitchen supply shop

Written by the company

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Written by the company

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Contact info

  • Unit F1 Juunction 32 Outlet Village, Glasshoughton, WF10 4FR, Castleford, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

820 reviews

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4.8

All reviews

(820)

26,517 reviews in the last 12 months

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Rated 5 out of 5 stars

Junction 32 branch recommended

We were looking for a pan set that would be light for me as I struggle to lift the ones we have. The lady in junction 32 branch was very knowledgeable and helped us to choose by her recommendation and gave us the features that would suit us. We paid for the set and went shopping whilst she put it together for us. We were very impressed with the service she gave us.

27 August 2026
Rated 5 out of 5 stars

A pleasant shopping experience

ProCook has lots of interesting things. I wanted a birthday present. The salesperson and I had a brief and pleasant chat. I picked what I liked but wasn't sure about whether it was suitable. No pressure from the salesperson to buy, no talking me into buying it. They just let me leave - with a smile on their face. I think they knew I'd be back. When I went back, they greeted me with a smile, gave me some advice and served me pleasantly. Who could ask for more?

20 August 2026
Rated 5 out of 5 stars

Good prices

Good prices, good quality products.

11 August 2026
ProCook - Castleford logo

Reply from ProCook - Castleford

We are so pleased to hear that you are happy with the value and quality of our products. We appreciate your positive feedback!

Rated 5 out of 5 stars

Very good service

Very good service

11 August 2026
ProCook - Castleford logo

Reply from ProCook - Castleford

We truly appreciate your kind words about our team. It means a lot to us to know that you had such a positive experience with our staff.

Rated 5 out of 5 stars

The sales assistant was fantastic

The sales assistant was fantastic, he was very knowledgeable. Quick delivery of item ordered that was not in stock

11 August 2026
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Reply from ProCook - Castleford

We're so happy to hear that our sales assistant was fantastic and knowledgeable! We're also delighted that you received your item quickly, even though it wasn't in stock.

Rated 5 out of 5 stars

Got glasses - now need wine

We have been trying to find a wide rim wine glass with a sturdy stem. Now got 4 stylish glasses for less than £10.

10 August 2026
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Reply from ProCook - Castleford

We're so happy to hear you found the perfect wide rim wine glasses with sturdy stems! It's wonderful to know you appreciate their stylish design and value.

Rated 5 out of 5 stars

Chris

Staff very helpful and knowledgeable

6 August 2026
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Reply from ProCook - Castleford

We're so glad to hear that our team was helpful and knowledgeable during your visit. We truly appreciate your kind words about our staff.

Rated 5 out of 5 stars

The member of staff was very…

The member of staff was very knowledgeable and extremely hÿ

7 August 2026
ProCook - Castleford logo

Reply from ProCook - Castleford

We're so glad you found our staff member to be knowledgeable and helpful. We truly appreciate your positive feedback!

Rated 5 out of 5 stars

The staff was very helpful

The staff was very helpful

7 August 2026
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Reply from ProCook - Castleford

We are so pleased to hear that our team made such a positive impression. Your kind words about our staff are greatly appreciated.

Rated 5 out of 5 stars

Got what I wanted

Got what I wanted

3 August 2026
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Reply from ProCook - Castleford

We are pleased that we could provide what you were looking for. We appreciate your feedback.

Rated 5 out of 5 stars

Friendly and knowledgeable staff

Friendly and knowledgeable staff. Helped us to choose a product we’re very happy with.

2 August 2026
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Reply from ProCook - Castleford

We're so glad our friendly and knowledgeable staff were able to help you choose a product you're very happy with! Thank you for your kind words.

Rated 5 out of 5 stars

Wonderfull!

5 August 2026
ProCook - Castleford logo

Reply from ProCook - Castleford

We truly appreciate your kind words about our team. It means a lot to us to know that you had such a positive experience with our staff.

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