Great shop with lots of ‘options’ and choices to be made. Staff are very knowledgeable, polite & courteous without any pressure selling. Fair prices and good customer support. Will definitely be a ret... See more
Company replied
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See what reviewers are saying
The chichester store is well laid out, and the staff, have all been so very helpful and knowledgeable each time I’ve visited. Daisy in particular was brilliant, and deserves a special mention.
Company replied
My husband and I are out on our anniversary and we’ve always wanted to look in your shop and as we’ve received a lot of anniversary money through presents, we’ll have a look in your shop. We were look... See more
The assistants were helpful and polite, neither too fussy nor too disinterested - they were there to help if needed. So many nowadays just chat together and do not notice/try to help the customer but... See more
Company details
- #25 of 136 best companies in Kitchen supply shop
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
19 North Street, PO19 1LB, Chichester, United Kingdom
- 01243 963546
4.9
Excellent
481 reviews
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Service was amazing
Service was amazing. They helped me choose a tri ply pan 5 mins before closing shop. Would go there again.
21 March 2026
Reply from ProCook - Chichester
We're glad you enjoyed your experience. We appreciate you taking the time to share your feedback and are happy our team could assist you with your purchase!
All round good experience.
Helpful staff, good quality products at good prices.All round good experience.
21 March 2026
Reply from ProCook - Chichester
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our helpful staff, product quality, and prices.
The staff were very helpful nothing was…
The staff were very helpful nothing was to much trouble.
19 March 2026
Reply from ProCook - Chichester
We're happy to hear that you are enjoying the product and its warranty! Thank you for your positive feedback; we appreciate it.
Great service from Procook
9 March 2026
Went in to get a replacement mug
Went in to get a replacement mug, saw they had a different colour so ended up getting 3. The assistant pointed out that we could get 1 free . So we did. Very kind of her because we hadn't realised that. She then got a box to keep them safe.
11 March 2026
Shop well supplied
Shop well supplied, friendly and helpful staff. Good products. Pleased with my purchases.
14 March 2026
Reply from ProCook - Chichester
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you were pleased with our well-stocked shop and helpful staff.
Reply from ProCook - Chichester
We're happy to hear that you found our Chichester team knowledgeable, friendly, and welcoming. Thank you for your positive feedback!
Excellent choice of merchandise and…
Excellent choice of merchandise and very helpful staff.
11 March 2026
I just love this shop so beautifully…
I just love this shop so beautifully clearly presented and the staff were lovely. Had exactly what I wanted well made and surprisingly good value- well done this is rare these days 👏👏👏
12 March 2026
Kitchen knives
We were looking for new kitchen knives and your representative was extremely helpful. She explained the different knives and demonstrated each one. She was pleasant and very easy to deal with. Where delighted with the knives repurchased.
10 March 2026
Reply from ProCook - Chichester
We're happy to hear that our representative was extremely helpful in explaining and demonstrating the knives. We're glad you found her pleasant and easy to deal with, and that you're delighted with your new knives.
Very friendly girl.
6 March 2026
Reply from ProCook - Chichester
We appreciate you letting us know our staff was friendly, and that you found many good things; it means a lot to our team.
Attentive salespersons
8 March 2026
Very helpful staff
Very helpful staff, they did not have what we wanted in stock, so kindly checked with the warehouse and got it shipped directly to us. Arrived the next day.
8 March 2026
Reply from ProCook - Chichester
We're happy to hear that our staff was helpful and ensured you received what you needed promptly. Thank you for your positive feedback and for taking the time to share your experience!
Very helpful
Very helpful, friendly staff who went out of their way to help us. We bought some lovely mugs and a knife sharpener, but could have bought a lot more as the shop was full of lovely items!
7 March 2026
Reply from ProCook - Chichester
We appreciate you sharing your experience! We're so glad to hear that our staff were helpful and friendly. It's great you found lovely items and enjoyed the shop's selection.
Very helpful staff & well laid out shop.
2 March 2026
Reply from ProCook - Chichester
We appreciate your positive feedback; we are so happy you found our staff very helpful and that you enjoyed our well-laid-out shop!
Very pleasant and helpful staff.I…
Very pleasant and helpful staff.I trained as a chef many years ago 1950ish a love your interesting stock and kitchen knives
28 February 2026
We bought a new egg poacher together…
We bought a new egg poacher together with Salt and Pepper dispensers. The quality of both items are very good.
1 March 2026
Reply from ProCook - Chichester
We're happy to hear that you are pleased with the quality of the egg poacher and salt and pepper dispensers you purchased. Thank you for your positive feedback!
Very good service
1 March 2026
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