ProCook - Hatfield Reviews 

329
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TrustScore 5 out of 5

4.8

Unit 53 The Galleria Outlet Centre, Comet Way, AL10 0XX Hatfield, GB

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Rated 5 out of 5 stars

Both of the ladies working there were so kind and nice and professional. And finally I found the bread knife I'm looking for. Highly recommend.

Rated 5 out of 5 stars

Great customer service in the Hatfield store. Definitely will shop there again. Lovely, quality products. Happy customer!

Rated 5 out of 5 stars

We bought a measuring Jug from Pro Cook at Hatfield galleria which we did not notice had a crack were the handle joined the bowl. However without a formal request Procook have offered to replace... See more

Company replied

Rated 4 out of 5 stars

We got ProCook pans for our wedding 21 years ago and they've served us very well. So when we got a new induction oven and needed new pans, ProCook wqs the obvious choice. The lady in the shop was extr... See more

Company replied


Company details

  1. Kitchen supply shop

Written by the company

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Written by the company

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Contact info

  • Unit 53 The Galleria Outlet Centre, Comet Way, AL10 0XX, Hatfield, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

329 reviews

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4.8

All reviews

(329)

25,355 reviews in the last 12 months

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Rated 5 out of 5 stars

Very helpful staff and polite.

Very helpful staff and polite.

11 October 2026
ProCook - Hatfield logo

Reply from ProCook - Hatfield

We truly appreciate your kind words about our team. It is wonderful to hear that you found our staff to be so attentive and courteous during your visit.

Rated 5 out of 5 stars

Good quality good & friendly staff

The shop was clean & tidy. What I wanted was there & the cashier was polite & friendly 😊

3 October 2026
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Reply from ProCook - Hatfield

We're so happy to hear that our store was clean and tidy during your visit! We're also glad you found everything you needed and experienced polite, friendly service from our cashier. Thank you for your kind words.

Rated 4 out of 5 stars

Ladies in Pro cook shop in Hatfield…

Ladies in Pro cook shop in Hatfield very helpful. Very pleased with my stainless steel Gourmet saucepans

4 October 2026
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Reply from ProCook - Hatfield

We're so pleased to hear that the team in our Hatfield store was very helpful during your visit! It is wonderful to know that you are delighted with your new stainless steel Gourmet saucepans. Thank you for taking the time to share your kind feedback with us.

Rated 3 out of 5 stars

ProCook Gourmet Steel Nakiri Knife…

ProCook Gourmet Steel Nakiri Knife (14cm / 5.5") Review
Rating: ★★★★☆ / ★★★★★

Value & First Impressions
At £10 (discounted down from £20), this knife delivers exceptional value. While it's part of ProCook's entry-level range, the solid single-piece construction and overall build feel far more substantial than the price tag suggests.
Weight & Balance
Compared to a traditional lightweight Nakiri, this model has a chunkier feel and a noticeably thicker spine. The extra weight actually works in its favor—the weight distribution is exceptionally well-balanced, giving you comfortable control and letting the heft of the blade do the work when chopping through dense vegetables.
Blade & Maintenance
Because of the thicker blade geometry, skip the honing steel. A traditional pull-through sharpener or steel will only chew up the edge; taking it to a proper whetstone brings out a razor-sharp, durable edge that holds up very well to heavy prep work.
Verdict
A brilliant, budget-friendly workhorse for everyday vegetable prep. If you don't mind a slightly heftier blade and maintain it properly on a stone, it easily punches above its weight class.

24 August 2026
Rated 5 out of 5 stars

Beautiful shop

Beautiful shop. Only went in for an egg cup but left with a picnic blanket and egg cup. Lovely friendly staff.

14 August 2026
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Reply from ProCook - Hatfield

We're so happy you enjoyed your visit to our shop and found some lovely items, even beyond what you initially came for! It's wonderful to hear our staff made your experience even better.

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