Procook carries a good range of keenly priced, good quality products. The Procook Nihon knives that I bought today were to complement the two from the same range that I have had for nearly 5 years... See more
Location
Switch location20-21 High Street, BN7 2LN Lewes, GB
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See what reviewers are saying
Lovely selection of cookware, affordable prices and some real bargains. We visited both Lewes and Brighton branches and the staff in both were helpful, polite, warm and welcoming with great product kn... See more
Company replied
I needed a metal pancake turner, not too stiff nor rigid. Precook had an amazingly varied selection to choose from. They had various widths and thicknesses, some non-metal and others metal, some sharp... See more
Company replied
I love porcook such good quality items that last and cleans up good 👍 . Would recommend 💯 % if you are looking to freshen up you kitchen they also have all different colours to match your style and... See more
Company details
- #24 of 136 best companies in Kitchen supply shop
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
20-21 High Street, BN7 2LN, Lewes, United Kingdom
4.9
Excellent
455 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Products were extremely good quality…
Products were extremely good quality and the staff were more than helpful
22 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Good products at a very fair price with…
Good products at a very fair price with helpful service
15 August 2026
Reply from ProCook - Lewes
We're so glad you enjoyed our products and found our prices to be fair, and that our service was helpful! Thank you for your kind words.
Lovely selection of cookware
Lovely selection of cookware, affordable prices and some real bargains. We visited both Lewes and Brighton branches and the staff in both were helpful, polite, warm and welcoming with great product knowledge
13 August 2026
Reply from ProCook - Lewes
We're so pleased you enjoyed our selection of cookware and found our prices affordable with real bargains! It's wonderful to hear that the staff at both our Lewes and Brighton branches were helpful, polite, warm, welcoming, and had great product knowledge.
Good range and prices, helpful staff
Procook carries a good range of keenly priced, good quality products. The Procook Nihon knives that I bought today were to complement the two from the same range that I have had for nearly 5 years and have had daily use without ever having to be sharpened.
I also particularly like the layout and presentation of the new store in Lewes. The member of staff there that I dealt with, the till receipt identifies her as Monika, was particularly helpful.
I'm unable to select the correct store to review as only their old Lewes store is shown; the one that I went to is at 5 The Friars, Lewes.
11 August 2026
I needed a metal pancake turner
I needed a metal pancake turner, not too stiff nor rigid. Precook had an amazingly varied selection to choose from. They had various widths and thicknesses, some non-metal and others metal, some sharp-edged and others dull and blunt. I ended up with a medium width, bluntish metal one.
6 August 2026
Reply from ProCook - Lewes
We're so happy to hear you found the perfect metal pancake turner among our varied selection! We aim to offer a wide range of options to meet diverse needs. Thank you for your positive feedback.
Reply from ProCook - Lewes
We truly appreciate your kind words about our team. It's wonderful to hear that you found our staff to be helpful and friendly during your visit.
Great quality and variety
Such a lovely variety of products and great specials. Very friendly a d helpful staff
3 August 2026
Reply from ProCook - Lewes
We're so glad you enjoyed our variety of products and our great specials! We're also happy to hear you found our staff friendly and helpful. Thank you for your kind words.
Requests for reviews irritating
Product looks okay, store was well laid out, staff were friendly and helpful.
Unfortunately the constant 'reminders' for a review since purchase have made me really regret giving them my email address for the warranty. I strongly recommend not doing this.
27 July 2026
Reply from ProCook - Lewes
S
Thank you for your review – we are very sorry to hear this. We will pass your comments onto the store.
Your account profile has been amended for you to remove you from the email lists, this should stop any more unwanted emails, but please note this can take up to 7 days to implement.
Great Service, great range, great quality
We received great service, great advice all wrapped up with a warm and friendly chat. We were shopping for some specific new carving / kitchen knives, so knew what we wanted. Thoroughly recommend this store
26 July 2026
Service great
Service great - Advice on using offer fully and guidance on items in offer. Friendly. Left me wanting to go back...
liked the products!
17 July 2026
Great experience staff are friendly…
Great experience staff are friendly shop is layed out beautifully & tidy & clean
Great products 😊
16 July 2026
A great looking shop in a prime spot in…
A great looking shop in a prime spot in the precinct. Everything was displayed well, and I found what I needed while enjoying a browse. Well done all those responsible. And good luck!
19 July 2026
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