The young lady who helped us make our purchase was very patient and didn't leave us until we were completely satisfied ,well done to her
Location
Switch locationUNIT 27 THE ARCADE - UPPER LEVEL, MEADOWHALL CENTRE, S9 1EH SHEFFIELD, SOUTH YORKSHIRE, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Beautiful layout really enjoyed my first visit. I specifically wanted to purchase a roasting tin,the choice was really good. A very friendly staff member passed by and commented on the choice I had ma... See more
Company replied
The sales person was great - really helpful, knowledgeable and friendly. We got more than we planned because they were so helpful and helped us find what we were looking for. So impressed
Company replied
The staff were very helpful and let me look at get the feel of the Pro Cook stand mixer before I bought it. I have only had the mixer a short time but am thrilled with it. It beautifully mixed the cak... See more
Company details
- #28 of 139 best companies in Kitchen supply shop
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
UNIT 27 THE ARCADE - UPPER LEVEL, MEADOWHALL CENTRE, S9 1EH, SHEFFIELD, SOUTH YORKSHIRE, United Kingdom
- 0114550 0341
4.8
Excellent
137 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great shop
The young lady who helped us make our purchase was very patient and didn't leave us until we were completely satisfied ,well done to her
13 July 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Staff were very friendly and helpful
Staff were very friendly and helpful. The shop is set out well and is clean and pleasant. The service was professional and excellent products
4 July 2026
Reply from ProCook - Meadowhall
We're so pleased to hear that our staff were friendly and helpful, and that you found our shop clean and well-presented. We appreciate your kind words about our professional service and excellent products!
The staff were friendly and very…
The staff were friendly and very welcoming. They were willing to help.
The apron I bought was nice and fits nicely.
6 July 2026
Reply from ProCook - Meadowhall
We're so glad to hear that our assistant was very helpful. We truly appreciate your kind words and feedback!
The sales person was great
The sales person was great - really helpful, knowledgeable and friendly. We got more than we planned because they were so helpful and helped us find what we were looking for. So impressed
3 July 2026
Reply from ProCook - Meadowhall
We're so pleased to hear our salesperson was helpful, knowledgeable, and friendly, assisting you in finding exactly what you needed and more. Thank you for your wonderful feedback!
Good experience.
Really helpful staff and replacement of faulty pans without question, a very satisfied customer. Would certainly recommend ProCook to my friends.
24 June 2026
Reply from ProCook - Meadowhall
We're so pleased to hear our staff were helpful and that we could replace your pans without issue! We truly appreciate your recommendation.
Well laid out shop
Well laid out shop, not large but has many items stocked
Assistants very helpful and pleasant
29 June 2026
Procook amazing company customer…
Procook amazing company customer service second to none no hassle just listened replaced our coffee machine also we went to meadow hall to there procook store amazing customer service there as well all the staff were welcoming and very friendly can't recommend this company enough weldone procook ******
26 June 2026
Unprompted review
Assistant was pleasant & helpful
Assistant was pleasant & helpful. The product was in stock & suited my needs at a good price.
26 June 2026
Very nice and helpful
Very nice and helpful, even when it was a thousand degrees and AC was leaking. Hope they enjoyed the fans
26 June 2026
A good range of quality products…
A good range of quality products available. Very helpful and friendly staff.
It is so nice to be able to look at the products rather than buying online.
25 June 2026
Kind helpful staff
18 June 2026
A clean and well presented shop
A clean and well presented shop. The staff were very helpful and I was impressed with the quality of the products.
I managed to find several ‘bits’ I couldn’t live without!!
21 June 2026
The staff member was very knowledgable…
The staff member was very knowledgable and sent me home with a very good quality knife
20 June 2026
Knowledgeable
Knowledgeable, kind, helpful, not pushy staff. Listened to my requirements and found me the most appropriate item.
16 June 2026
Reply from ProCook - Meadowhall
We're so pleased our team was knowledgeable, kind, and helpful, finding the perfect item for your needs. Thank you for your wonderful feedback!
Reply from ProCook - Meadowhall
We're so glad you found what you needed and enjoyed our service! Thank you for your kind words.
A small purchase but the colleague was…
A small purchase but the colleague was helpful in indicating which type of product would be best
18 June 2026
Reply from ProCook - Meadowhall
We appreciate you sharing your experience! We're glad our colleague was helpful in assisting you.
Reply from ProCook - Meadowhall
We're so glad you enjoyed our store, staff, and selection! Thank you for your kind words.
Reply from ProCook - Meadowhall
We are so pleased you found our product to be the best in quality and price. We appreciate your kind words.
Great staff:
Great staff:
I found the staff member very helpful. She helped me find exactly what I needed and directed me to a better offer
16 June 2026
Reply from ProCook - Meadowhall
We're so glad our team helped you find exactly what you needed and a better offer. Thank you for your kind words!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.