ProCook - Milton Keynes Reviews 

589
TrustScore 5 out of 5

4.8

Unit 69 Silbury Arcade, Centre MK, MK9 3ES Milton Keynes, GB


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Rated 5 out of 5 stars

We had a great experience at the ProCook Milton Keynes store. The staff were fantastic — very friendly, helpful and happy to guide us around the store and help us find exactly what we needed. As... See more

Rated 5 out of 5 stars

Customer service was excellent and very friendly- took the time to run through all the options of the ranges pointing out pros and cons. Love my new Elite Forged Casserole dish. Doesn’t stick withou... See more

Rated 5 out of 5 stars

The staff was very attentive and helpful. I took advantage of the bank holiday discount and ended up with the 6 piece stainless steel set of pans , set of knives and a wok

Rated 5 out of 5 stars

It was our first visit to you store. The layout was good and everything was marked up. I was impressed with the items available and wish I had known about your store sooner. The staff were very appro... See more


Company details

  1. #25 of 137 best companies in Kitchen supply shop

Written by the company

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Written by the company

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Contact info

  • Unit 69 Silbury Arcade, Centre MK, MK9 3ES, Milton Keynes, United Kingdom

  • 01908 027708

4.8

Excellent

TrustScore 5 out of 5

589 reviews

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4.8

All reviews

(589)

24,478 reviews in the last 12 months

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Rated 3 out of 5 stars

Items i brought were excellent customer…

Items i brought were excellent customer service poor abrupt and quite rude. Because the assistant got the wrong item from behind the counter.Her mistake not mine.

11 July 2026
ProCook - Milton Keynes logo

Reply from ProCook - Milton Keynes

DENISE

Thank you for your review – we are very sorry to hear this. We will pass your comments onto the store


Rated 5 out of 5 stars

I have a lot of your products good…

I have a lot of your products good quality very pleased with everything and all staff from different cook pro stores are very helpful and polite

11 July 2026
ProCook - Milton Keynes logo

Reply from ProCook - Milton Keynes

We're so pleased to hear you're happy with the quality of our products and that our staff across different stores have been helpful and polite! Thank you for your kind words.

Rated 5 out of 5 stars

Friendly helpful staff and good products

Friendly helpful staff and good products

11 July 2026
ProCook - Milton Keynes logo

Reply from ProCook - Milton Keynes

We're so pleased to hear that you found our team friendly and helpful, and that you enjoyed our products. We truly appreciate your positive feedback!

Rated 5 out of 5 stars

Great service

Great service, good selection

11 July 2026
ProCook - Milton Keynes logo

Reply from ProCook - Milton Keynes

We truly appreciate your kind words about our service and selection. Thank you for sharing your positive experience with us!

Rated 5 out of 5 stars

The products are of a high quality and…

The products are of a high quality and the staff are very friendly and helpful , cheerful, polite

2 July 2026
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Reply from ProCook - Milton Keynes

We're so glad you found our products to be of high quality and our staff friendly, helpful, cheerful, and polite! Thank you for your kind words.

Rated 5 out of 5 stars

Friendly welcome in store

Friendly welcome in store, helpful assistance

7 July 2026
ProCook - Milton Keynes logo

Reply from ProCook - Milton Keynes

We're so glad you received a friendly welcome and helpful assistance during your visit to our store! We appreciate your kind words.

Rated 5 out of 5 stars

Lovely range of products

Lovely range of products
Staff really polite and helpful

3 July 2026
ProCook - Milton Keynes logo

Reply from ProCook - Milton Keynes

We're so glad you enjoyed our range of products and found our staff polite and helpful! Thank you for your kind words.

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