Wr visited shop to return Procook milk frother which was disappointing. Product seemed not reliable. Colleague dealt with return item efficiently no quibble! We chose an upgraded Procook milk frother... See more
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Very pleased with our purchase of a set of three kitchen knives.both the quality and performance of these knives are really quite impressive bearing in mind the were less than £20.00. They are incred... See more
Company replied
Was well impressed by ProCook having exactly what I needed - glass straws. Then to be surprised by offer to buy 3 items in that section, including the straws (they alone were £5) for £10. Will be vi... See more
Customer service was excellent and very friendly- took the time to run through all the options of the ranges pointing out pros and cons. Love my new Elite Forged Casserole dish. Doesn’t stick withou... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 69 Silbury Arcade, Centre MK, MK9 3ES, Milton Keynes, United Kingdom
- 01908 027708
4.8
Excellent
624 reviews
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Good quality products at great prices
Good quality products at great prices. Great to be able to see them in store before buying. Friendly helpful staff.
29 August 2026
Great range
Great range of products. Helpful staff who ensured I got my 3 got£10 deal.
28 August 2026
Excellent customer service
Customer service was excellent and very friendly- took the time to run through all the options of the ranges pointing out pros and cons.
Love my new Elite Forged Casserole dish. Doesn’t stick without using the dangerous PFOA chemicals. Used it every day since purchase.
23 August 2026
Great selection in store
Great selection in store, went in to browse came out with a carrier bag !!
Lovely shop and great staff.
Thank you
25 August 2026
Everything for tbe kitchen and dining
Lots of choice
Bright well presented shop.
Helpful staff
23 August 2026
ProCook Milton Keynes
We walked into the Milton Keynes shop and had a warm welcome from staff. They were very helpful and guided us to the bottle brushes we wanted. The products we bought were good quality.
19 August 2026
Good friendly service.
18 August 2026
Friendly and helpful
Have used this shop several times and always found what I want. The staff are always friendly and helpful.
21 August 2026
Excellent service
Excellent service, guidance and help from the staff. Very professional. We bought a set of 3 x sharp knives for paring and slicing & a good durable non stick frying pan. Good value for money and long guarantee.
20 August 2026
Very helpful staff
Very helpful staff. The lady we spoke to went out of her way to help. Very nice clean tidy shop with everything you would need for the kitchen ( maybe not the kitchen sink though) at reasonable prices.
20 August 2026
Such a variety of products
I have bought many products from ProCook shops & am very pleased with them. Also the staff are always friendly and helpful. I normally shop at the Mansfield branch but the the friendly assistant in the Milton Keynes branch helped me choose a small pan to match my existing pans
19 August 2026
Pro Cook gets 10 ot of 10
The sales guy helping us was knowledgeable and helpful. He also let us brouse without interruption. This shop has everything we were looking for and then some. We will be returning and do more shopping at Pro Cook!
18 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from ProCook - Milton Keynes
We're so pleased to hear that you found our staff helpful and our pricing reasonable! We truly appreciate your positive feedback.
The stuff was nice and kind.
11 August 2026
Reply from ProCook - Milton Keynes
We are so pleased to hear that our team provided you with such a positive experience. Your kind words are greatly appreciated!
Customer Service was fantastic they…
Customer Service was fantastic they knew how to explain the differences between the product I was looking for much more than price differences.
15 August 2026
Reply from ProCook - Milton Keynes
We're so happy to hear that our customer service was fantastic and that our team could clearly explain the differences between products, going beyond just price!
Shopped on Saturday 15th August
All the dealings we have had with the store in Milton Keynes has been brilliant. We are pleased that Procook exists as it was really upsetting when Lakeland shut as there was no dedicated shop for kitchenware.
15 August 2026
Reply from ProCook - Milton Keynes
We're so pleased to hear you've had brilliant dealings with our store! It's wonderful that you appreciate our presence and find us a dedicated shop for kitchenware.
Reply from ProCook - Milton Keynes
We truly appreciate your kind words about our team. It means a lot to us to know that you had such a positive experience with our staff.
Allowed to look without sales people…
Allowed to look without sales people advising, then when asked they helped. Good selection from inexpensive to expensive.
12 August 2026
Reply from ProCook - Milton Keynes
We're so pleased to hear you appreciated being able to browse freely and that our team was helpful when you needed them. It's also great to know you found a good selection of items!
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