We had a great experience at the ProCook Milton Keynes store. The staff were fantastic — very friendly, helpful and happy to guide us around the store and help us find exactly what we needed. As... See more
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See what reviewers are saying
Customer service was excellent and very friendly- took the time to run through all the options of the ranges pointing out pros and cons. Love my new Elite Forged Casserole dish. Doesn’t stick withou... See more
Excellent service, guidance and help from the staff. Very professional. We bought a set of 3 x sharp knives for paring and slicing & a good durable non stick frying pan. Good value for money and long... See more
All the dealings we have had with the store in Milton Keynes has been brilliant. We are pleased that Procook exists as it was really upsetting when Lakeland shut as there was no dedicated shop for kit... See more
Company replied
Company details
- #25 of 136 best companies in Kitchen supply shop
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 69 Silbury Arcade, Centre MK, MK9 3ES, Milton Keynes, United Kingdom
- 01908 027708
4.8
Excellent
587 reviews
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Reply from ProCook - Milton Keynes
We appreciate your positive feedback regarding our good customer service, clean shop, and friendly staff; we are so happy you enjoyed them!
Brilliant service
Brilliant service. I live in the south of Bucks and its a long way to travel to Milton Keynes , but the service at ProCook was superb. I will definitely be back.
They had everything I needed and more!
14 February 2026
Reply from ProCook - Milton Keynes
We're happy to hear that you found our service brilliant! We appreciate you making the long trip from South Bucks to visit us. It's great to know we had everything you needed, and we look forward to seeing you again.
Excellent shopping experience
Excellent shopping experience. The staff were very welcoming and helpful.
19 February 2026
Reply from ProCook - Milton Keynes
We appreciate you taking the time to leave us this great review! We're so happy you found our staff welcoming and helpful, making for an excellent experience.
PURCHASED BUT RETURNED
we were out looking for a small food chopper and grinder. asked at the store , shown, and we purchased.
But unfortunately when we had a closer look , realised that it was not a spice or seeds grinder .So had tyo return it back to another nearer store.. The lady took it back without and hassel , and admitted that it would not grind .
15 February 2026
Reply from ProCook - Milton Keynes
We appreciate you sharing your experience. We're sorry the chopper and grinder didn't meet your needs for spices and seeds. We're glad the return process was smooth. Thank you for your feedback.
Knowledgable staff
Knowledgable staff, felt genuinely eager to help but not at all pushy or intrusive.
18 February 2026
Reply from ProCook - Milton Keynes
We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff was knowledgeable and eager to help.
Good range of stock presented in a nice…
Good range of stock presented in a nice environment.
21 February 2026
Reply from ProCook - Milton Keynes
We're happy to hear that you enjoyed our selection and environment. Thank you for your positive feedback; we appreciate it greatly.
Great experience
Great experience. Very helpful and attentive staff. Knowledgeable and polite. Thank you
21 February 2026
Reply from ProCook - Milton Keynes
We appreciate you taking the time to leave us this great review! We are so happy to hear that our staff was helpful, attentive, knowledgeable, and polite.
Reply from ProCook - Milton Keynes
We appreciate you taking the time to share your experience; we are so glad you enjoyed browsing in our shop!
Lovely shop
Lovely shop: wide range of quality products, welcoming and helpful staff
19 February 2026
Reply from ProCook - Milton Keynes
We appreciate you taking the time to leave us this great review! We're so happy to hear that you liked our shop and staff.
Reply from ProCook - Milton Keynes
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Reply from ProCook - Milton Keynes
We're happy you enjoyed your first visit to our shop and found everything fresh. Thank you for your positive feedback!
I sent you an email about a missing…
I sent you an email about a missing parcel but you did not even bother to reply
8 February 2026
Reply from ProCook - Milton Keynes
Thank you for your review. We are sorry to hear of your experience, please contact us by calling into us on 0330 100 1010 and we will help you resolve your issue.
Great place to shop for kitchen/dining items
Well stocked with a great range of items.
Clean, neat and tidy shop.
Staff exceptionally helpful.
The goods are great value for money.
14 February 2026
Reply from ProCook - Milton Keynes
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found a great range of items and helpful staff.
Reply from ProCook - Milton Keynes
We're glad you enjoyed your experience. Thank you for sharing your positive feedback with us; it means a lot to our team.
Reply from ProCook - Milton Keynes
We appreciate you taking the time to leave us this great review! We're so happy you found everything you need and want in our shop.
Friendly staff and good advice
Friendly staff and good advice. One pan had damage and was replaced without difficulty.
10 February 2026
Helpful staff
6 February 2026
Pleasant friendly sales lady
Pleasant friendly sales lady
To be honest I knew what I wanted so didn’t really need any help
8 February 2026
Good quality items sold with friendly service
Bought good quality baking trays. They were so good I went back and bought more. The shop is well stocked with kitchen accessories and the staff are very friendly and helpful. Recommended
21 January 2026
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