Beautiful and pristine quality for the best price in UK! I don’t think there is any other competitor offering this quality in such prices. My always go to for kitchen shopping! They even give 25 YEAR... See more
Location
Switch locationUnit 10.1.7 Icon Outlet The O2, Peninsula Square, SE10 0DX Greenwich Peninsula, GB
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See what reviewers are saying
I’ve visited the outlet shop in O2, and I was surprised with quite good selection. I bought two cups for cappuccino as I intended and also left with some extra things as I could not resist. The staff... See more
Since we walked in the shop the guy greeted us and asked if we need any assistance. Well presented shop nice and clean and the guy staff was very professional! Varieties of products is great and is... See more
The staff member who helped me was very knowledgeable about all products and also held our bags till later in the day as they were heavy.
Company details
- #26 of 137 best companies in Kitchen supply shop
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 10.1.7 Icon Outlet The O2, Peninsula Square, SE10 0DX, Greenwich Peninsula, United Kingdom
4.8
Excellent
421 reviews
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Reply from ProCook - O2 Icon
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
I give 5 stars to the service given
I give 5 stars to the service given
Otherwise I could buy everything in there at one go
Good quality staff
26 May 2025
Reply from ProCook - O2 Icon
We're glad you enjoyed your experience and appreciate the kind words regarding our staff. Thank you for the positive feedback!
Wide range of cooking products
Wide range of cooking products, of high quality and really nice pricing!
24 May 2025
Reply from ProCook - O2 Icon
We're so happy to hear you appreciate our wide range of high-quality cooking products and nice pricing! Thanks for your review.
Outstanding customer service
I made a purchase at the O2 Greenwich store. As always, products and prices are great, but what stood out at this visit was the customer service. Unfortunately, I did not get the gentleman's name, but I can honestly say his customer service skills were the best I have experienced in a very long time.
24 May 2025
Reply from ProCook - O2 Icon
We're glad you enjoyed your experience at our store. We appreciate your highlighting the great products and prices. We're especially happy to hear that you received excellent customer service. We'll be sure to share your kind words with our team. Thanks for your feedback!
Reply from ProCook - O2 Icon
We're so glad you appreciated our lovely shop and found our staff helpful and polite! Thanks for your review.
Incredible knowledge
The gentleman who served us was extremely knowledgeable and courteous. So much so, I complemented him in front of a full shop. No way should the Management allow him to leave!
23 May 2025
Reply from ProCook - O2 Icon
We appreciate you taking the time to share your experience. We're glad to hear that you were impressed with our team member's knowledge and courtesy. We value their contributions and are grateful for your positive feedback.
Reply from ProCook - O2 Icon
We appreciate your feedback. We'll review the process to see how we can improve the shopping experience.
Reply from ProCook - O2 Icon
Thank you for your kind words! We're thrilled to hear that you're happy with our products. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Lovely attention and kind helpers.
18 May 2025
Reply from ProCook - O2 Icon
We appreciate your kind words! We're happy to hear about your positive experience.
Every thing was displayed well
Every thing was displayed well, tagged and staff was helpful and friendly CV oo
17 May 2025
Reply from ProCook - O2 Icon
We appreciate your feedback! We're happy to hear that you found our products well-displayed and that our staff was helpful and friendly.
Reply from ProCook - O2 Icon
We're glad our staff was helpful and kind, and that you found our prices good. Thanks!
Reply from ProCook - O2 Icon
We appreciate your kind review! We're so glad you value our products and staff.
Excellent customer service!
I was little nervous to go back to the shop in order to exchange a wok with tiny defects. Jamie, a sales staff, quickly understands my requirements and swiftly exchange to a new one that he checked before handing it to me. I was so pleased and ended up buying additional item on the day.
15 May 2025
Reply from ProCook - O2 Icon
We appreciate you sharing your experience. We're glad to hear that the exchange process was smooth and that you were satisfied with the service. Thank you for your purchase!
Nice easy shopping experience with a…
Nice easy shopping experience with a friendly and efficient staff member.
12 May 2025
Reply from ProCook - O2 Icon
Thank you for your kind review! We are thrilled to hear you had a pleasant shopping experience with our friendly and efficient staff. We strive to create a welcoming and convenient environment for our customers, and we appreciate you taking the time to share your feedback.
The assistant was very nice and gave us…
The assistant was very nice and gave us all the information we needed to decide on a kitchen scissors
10 May 2025
Reply from ProCook - O2 Icon
Thank you for your kind review! We're delighted to hear that you found our staff member helpful and knowledgeable. We strive to provide our customers with a positive and informative experience, and we're glad you found it so. We appreciate you taking the time to share your feedback.
Reply from ProCook - O2 Icon
Thank you for your kind words! We're delighted to hear you enjoyed our shop and found our staff friendly and helpful. We strive to provide excellent customer service and appreciate your feedback.
Knowledgable staff
4 May 2025
Reply from ProCook - O2 Icon
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Reply from ProCook - O2 Icon
Thank you for your kind words! We're so happy to hear that you found our staff friendly and helpful. We strive to provide excellent customer service and appreciate your feedback.
ProCook O2
ProCook O2
We went in to browse but ended up buying new knives and cutlery. The lady who served us was so helpful and friendly, a great service.
2 May 2025
Reply from ProCook - O2 Icon
We are so glad to hear you had a positive experience in our store. It's wonderful to know our team was able to provide you with helpful and friendly service. We hope you enjoy your new knives and cutlery!
Reply from ProCook - O2 Icon
Thank you for your kind words! We're thrilled to hear that you're happy with our products. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
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