We wanted a new bread knife, specifically for sourdough bread. The lady who assisted us, I think her name was Donna, was so knowledgeable and helpful. She showed us three different options at differen... See more
Location
Switch locationĐường Sư Vạn Hạnh 34, unit 32Drake Shopping Centre, PL1 1EA Plymouth, GB
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See what reviewers are saying
Always a great experience in a Pro Cook shop... helpful staff, demos if needed and well-laid out displays. Staff pointed out that I could buy two cutlery sets at a very large discount, which was idea... See more
Popped in the shop to see the saucepans I was interested in after receiving an email with 20% off. I assumed it was an online discount and after mentioning the discount I was informed it applied in sh... See more
Company replied
Great shop experience! Donna helped hugely in choosing the right item for us, which turned out to fit our needs perfectly. Her knowledge and enthusiasm was awesome. Experience tempered only by the r... See more
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Đường Sư Vạn Hạnh 34, unit 32Drake Shopping Centre, PL1 1EA, Plymouth, United Kingdom
- 01752 270724
4.9
Excellent
435 reviews
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We visited the shop in Plymouth to…
We visited the shop in Plymouth to purchase knives. The assistant was informative and extremely helpful offerung aeveral rangea of knives enabling me to make a choice to suit me. I am very happy with my purchase, a good quality product at a reasonable price.
1 September 2026
Excellent customer service from very…
Excellent customer service from very friendly and knowledgable staff. Great selection and quality products.
30 August 2026
Staff are excellent so helpful
Staff are excellent so helpful, products are great only just discovered this shop will be buying from again
29 August 2026
Great store, friendly staff
Friendly staff. Got what I needed. Only place nowadays where I can buy a steak knife set, in a physical store, due to new UK laws. Thankful we have a ProCook store
29 August 2026
The store assistant was very helpful…
The store assistant was very helpful and extremely knowledgeable about the knives I wished to purchase.
Ten out of ten for customer service.
Thank you,
27 August 2026
Excellent Service
Staff are really knowledgeable about the range of products and are able to give really good advice about which are the best products to purchase ... even going as far to do their own research about how to best clean certain products. Additionally, we bought a set of pans and one developed a slight mark. This was exchanged without any fuss. Quality products, and quality staff!
27 August 2026
Good staff, plenty of room to look around, supportive Staff were helpful but 'not in your…
Staff were helpful but 'not in your face' plenty of space for my wheelchair to look around, excellent products. I took some helpful objects to better my kitchen and home. Lovely shop.
25 August 2026
Quick and easy very friendly staff
26 August 2026
Great knowledgable staff
25 August 2026
Lady that was serving me was lovely
Lady that was serving me was lovely, had a issue with one of the products and she sorted it straight away
17 August 2026
Excellent staff with great knowledge of…
Excellent staff with great knowledge of what they sell . Enjoyable shopping experience and great value
22 August 2026
Extremely helpful and informative staff
22 August 2026
excellent friendly staff.
17 August 2026
Great product and good customer service
9 August 2026
Had all the bits I wanted
Had all the bits I wanted, staff very informative? Welcoming and friendly.
20 August 2026
May use AI-assist with repliesRead more
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Happy customer The staff member knew all her products…
The staff member knew all her products and answered all my questions.
I also found the price good as it was reduced 🤩
16 August 2026
Reply from ProCook - Plymouth
We're so happy to hear that our staff member was knowledgeable and able to answer all your questions! It's wonderful that you also found the price to be good.
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