ProCook - Plymouth Reviews 

399
TrustScore 5 out of 5

4.9

Đường Sư Vạn Hạnh 34, unit 32Drake Shopping Centre, PL1 1EA Plymouth, GB


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See what reviewers are saying

Rated 4 out of 5 stars

I needed to replace a work top protector & was particularly impressed with the price & quality of my 'granite' pattern replacement. I also bought orange & lemon juicers for my daughter & she was very... See more

Rated 5 out of 5 stars

We visited the shop in Plymouth to purchase knives. The assistant was informative and extremely helpful offerung aeveral rangea of knives enabling me to make a choice to suit me. I am very happy with... See more

Rated 5 out of 5 stars

Very friendly staff and helpful. A nice warm welcome when arrived. Sorted my problem without any questions. The knives are top quality. Thank you. Will definitely shop at Pro Cook in the future.

Rated 5 out of 5 stars

Staff are really knowledgeable about the range of products and are able to give really good advice about which are the best products to purchase ... even going as far to do their own research about ho... See more


Company details

  1. #25 of 137 best companies in Kitchen supply shop

Written by the company

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Written by the company

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Contact info

  • Đường Sư Vạn Hạnh 34, unit 32Drake Shopping Centre, PL1 1EA, Plymouth, United Kingdom

  • 01752 270724

4.9

Excellent

TrustScore 5 out of 5

399 reviews

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4.9

All reviews

(399)

24,917 reviews in the last 12 months

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Rated 5 out of 5 stars

A proper cookshop.

Friendly and helpful service from the moment you enter the shop. Well stocked and clean and tidy . Has everything you need for the kitchen and dining plus all the little odds and ends that you can’t normally find. A real bonus to have in Plymouth.

15 June 2026
Rated 5 out of 5 stars

Staff are very welcoming

Staff are very welcoming, and don't follow you around, staff are very knowledgeable about there products,

14 June 2026
ProCook - Plymouth logo

Reply from ProCook - Plymouth

We're delighted you found our team welcoming and knowledgeable about our products. Thank you for your kind feedback!

Rated 4 out of 5 stars

staff friendly

staff friendly

9 June 2026
ProCook - Plymouth logo

Reply from ProCook - Plymouth

We truly appreciate you taking the time to share your positive feedback. We are delighted to hear that our customer service was good and met your expectations!

Rated 5 out of 5 stars

Very clean well organised store with…

Very clean well organised store with professional and friendly staff.
The ladies were able to quickly assist me with my purchase of a mezzuluna. They explained the Think 25 process as I was buying a bladed tool.
I was not rushed and they were both helpful and patient with me when I entered my email incorrectly.
Very happy with the quality of the mezzuluna and look forward to using it.
Would highly recommend and plan to make further purchases in the future.

12 June 2026
Rated 5 out of 5 stars

Very helpful

Very helpful, remembered who I was from a previous visit. Showed me my options for a purchase

27 May 2026
ProCook - Plymouth logo

Reply from ProCook - Plymouth

We're so glad we could assist you and that our team provided excellent options! Thank you for your kind words.

Rated 5 out of 5 stars

Staff are very helpful

Staff were very helpful and happy to provide any advice without pushing for a sale.

30 May 2026
ProCook - Plymouth logo

Reply from ProCook - Plymouth

We're so glad our team was helpful and provided advice without pressure. We appreciate your wonderful feedback!

Rated 5 out of 5 stars

The assistant was very helpful in…

The assistant was very helpful in helping me decide on the knife sets, very polite and cheerful

30 May 2026
ProCook - Plymouth logo

Reply from ProCook - Plymouth

We're so glad our team member was helpful, polite, and cheerful in assisting you with knife sets. Thank you!

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