ProCook - Solihull Reviews 

937
TrustScore 5 out of 5

4.9

Unit SU08 Touchwood Shopping Mall, B91 3GJ Solihull, GB


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Rated 5 out of 5 stars

A very helpful and knowledgeable lady showed us the different ranges of pans and drew our attention to a great deal going on with knives and utensils selling at 3 for £10. We were fully kitted out for... See more

Rated 5 out of 5 stars

I was served by James in the Solihull store. He was really helpful and knowledgeable about the Induction pans. I forgot my pan dividers and rang the shop and they were delivered to my door. I was in t... See more

Rated 5 out of 5 stars

Was looking for a new smaller dish to cook lasagna in. Noticed ProCook shop in Solihull, walked in for the first time. Very impressed with the enormous range of cookware on offer. Assistant approached... See more

Rated 4 out of 5 stars

High end kitchen utensils just around the corner from John Lewis. Quality products if you can afford them, not really necessary in a cost of living crisis for the majority. At least the price’s keep t... See more

Company replied


Company details

  1. #26 of 136 best companies in Kitchen supply shop

Written by the company

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Written by the company

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Contact info

  • Unit SU08 Touchwood Shopping Mall, B91 3GJ, Solihull, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

937 reviews

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4.9

All reviews

(937)

24,797 reviews in the last 12 months

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Rated 5 out of 5 stars

Lots of good stuff in the store

Lots of good stuff in the store - helpful staff - I bought a nice coffee grinder - worth a visit -

4 April 2026
ProCook - Solihull logo

Reply from ProCook - Solihull

We're happy to hear that you found helpful staff and good products! We're glad you enjoyed your experience and appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

Very Helpful

Great service

3 April 2026
ProCook - Solihull logo

Reply from ProCook - Solihull

We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with the service.

Rated 5 out of 5 stars

Best staff in Solihull !

Easy to find exactly what I needed and was fortunate to have my favourite member of staff on the till !
Lovely clean layout in the shop and so helpful staff there in Solihull

7 April 2026
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Reply from ProCook - Solihull

We appreciate you taking the time to leave us this great review! We're so happy to hear that you found what you needed and that you had a great experience in our shop.

Rated 5 out of 5 stars

Very helpful staff

4 April 2026
ProCook - Solihull logo

Reply from ProCook - Solihull

We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with the service.

Rated 5 out of 5 stars

Very helpful staff

3 April 2026
ProCook - Solihull logo

Reply from ProCook - Solihull

We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with the service.

Rated 5 out of 5 stars

Great service

Great service. Always a great bargain to be had. Quality without a huge price hike

28 March 2026
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Reply from ProCook - Solihull

We appreciate you taking the time to leave us this great review! We're so happy to hear that you enjoyed our service, bargains, and quality.

Rated 5 out of 5 stars

A great shopping experience!

A great selection of kitchen tools at a great price. The shop was full of lovely things to look at. The shop assistant was very friendly and helpful

29 March 2026
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Reply from ProCook - Solihull

We're so happy to hear that you found a great selection of kitchen tools at a great price! It's great to know the shop assistant was very friendly and helpful.

Rated 5 out of 5 stars

Very Good Kettle

Great product at a great price and super helpful staff at the Solihull store. Very happy with kettle purchase that was exactly what we were looking for. It's stylish, lightweight and fast to boil. Only minor criticism is that it's quite loud when working.

22 March 2026
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Reply from ProCook - Solihull

We're happy to hear you found a great product at a great price! It's wonderful that our staff at the Solihull store were super helpful and that you're very happy with your kettle purchase. We appreciate your feedback about the noise.

Rated 5 out of 5 stars

Great product found!

Having searched in several shops over the past few weeks, I found just the product that met my needs. I was beginning to think it didn't exist! I bought a srainless steel steamer that fits 3 sizes of pan, excellent quality, within my budget. It will be very useful and last well. Polite and helpful service, too.

23 March 2026
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Reply from ProCook - Solihull

We're happy to hear that you found the perfect steamer after searching for so long! It's great to know the quality and versatility meet your needs and budget. We appreciate your kind words about our service.

Rated 5 out of 5 stars

Excellent service .

Excellent service .

17 March 2026
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Reply from ProCook - Solihull

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

Rated 5 out of 5 stars

Very pleasant visit

Very pleasant visit , staff very polite, pleasant , helpful, friendly which felt very welcoming. Will definitely visit the store again thank you 👍

19 March 2026
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Reply from ProCook - Solihull

We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff made your visit pleasant and welcoming. We look forward to seeing you again!

Rated 5 out of 5 stars

Fantastic service

The staff went above and beyond. We recently had a new kitchen, so we needed everything new. They explained what was best for us. And helped us make the right choice. Excellent service great products.

23 March 2026
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Reply from ProCook - Solihull

We're happy to hear that our staff went above and beyond in helping you equip your new kitchen. We appreciate that they explained the best options and helped you make the right choices with our great products.

Rated 5 out of 5 stars

Plenty of selections to choose from and…

Plenty of selections to choose from and all good value.

The staff are all helpful and attentive to my needs.

22 March 2026
ProCook - Solihull logo

Reply from ProCook - Solihull

We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found a great selection and helpful staff.

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