ProCook - Spalding Reviews 

859
TrustScore 5 out of 5

4.9

Unit 17, Springfields Shopping Centre, PE12 6EU Spalding, GB


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Rated 5 out of 5 stars

Purchased 2 great utility knives from pro cook elite range. Very well made with solid handles and sturdy razor sharp blades. Wonderful staff very informative about products on sale ..will definitely b... See more

Rated 5 out of 5 stars

I was looking for some Steak knives without rivets in the handles. (As I had previously looked in Amazon despite being a customer of theirs for over 30 years and aged 72 they needed age verification... See more

Company replied

Rated 5 out of 5 stars

Great service as always from the staff at Springfields outlet shop. A huge choice of pans but we were guided by staff as i have an induction hob. I chose the Professional Stainless Steel Sauteus... See more

Company replied

Rated 5 out of 5 stars

Visited ProCook in Springfield’s Designer Village, Spalding, and honestly couldn’t fault it. The staff were incredibly friendly and welcoming, and more than happy to help with anything I needed. The... See more

Company replied


Company details

  1. #25 of 136 best companies in Kitchen supply shop

Written by the company

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Written by the company

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Contact info

  • Unit 17, Springfields Shopping Centre, PE12 6EU, Spalding, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

859 reviews

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4.9

All reviews

(859)

25,839 reviews in the last 12 months

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Rated 5 out of 5 stars

Lovely staff, great service.

The staff were lovely and took care in bagging and wrapping items for us. Very helpful and made a nice atmosphere. Great range of products at decent prices.

13 August 2026
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Reply from ProCook - Spalding

We're so happy to hear our staff were lovely and took care in bagging your items! It's wonderful that they created a nice atmosphere and that you appreciated our great range of products and decent prices.

Rated 5 out of 5 stars

Just a nice placetoshop

Just a nice placetoshop, staff polite and helpful

13 August 2026
ProCook - Spalding logo

Reply from ProCook - Spalding

We're so glad to hear that you had a nice shopping experience and found our staff polite and helpful. We truly appreciate your kind feedback!

Rated 5 out of 5 stars

Very polite and efficient

Very polite and efficient

13 August 2026
ProCook - Spalding logo

Reply from ProCook - Spalding

We're so pleased to hear that you found our service to be both polite and efficient. Your kind words are greatly appreciated!

Rated 5 out of 5 stars

Very helpful friendly staff

Very helpful friendly staff. Good prices

7 August 2026
ProCook - Spalding logo

Reply from ProCook - Spalding

We're delighted to hear that you had such a positive experience with our team and found our pricing to be good. We truly appreciate your kind words!

Rated 5 out of 5 stars

Very good service and well stocked…

Very good service and well stocked selection of products.Staff very polite and helpful.

3 August 2026
ProCook - Spalding logo

Reply from ProCook - Spalding

We're so glad you enjoyed our service and the selection of products! We're also happy to hear that our staff were polite and helpful. Thank you for your kind words.

Rated 5 out of 5 stars

The assistant was very helpful and…

The assistant was very helpful and pleasant, she showed me three similar items for me to choose from.

2 August 2026
ProCook - Spalding logo

Reply from ProCook - Spalding

We're so pleased to hear that our assistant was very helpful and pleasant, and that they were able to show you a great selection of items!

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