Exceptional sales man and service. There was literally nothing we could have asked about the items we were looking at and comparing that the sales man couldn’t have answered - he was just brilliant. I... See more
Location
Switch locationUnit 94A Great Western Designer Outlet, Kemble Drive, SN2 2DZ Swindon, GB
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Vistited The Outlet Centre in Swindon. Id been looking online at the gourmet saucepan sets so I roughly knew what I was after. I just wanted to say a big thank you to Amy & Sam who were both e... See more
Staff were helpful although item is wanted was not in stock told me plenty in warehouse gave phone number so I could phone to see when it was delivered.
We came into ProCook intending to buy several items. While looking at saucepans a sales assistant asked if we needed any help,we did. He then advised us about the saucepans. When we returned after dec... See more
Company replied
Company details
- #25 of 136 best companies in Kitchen supply shop
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 94A Great Western Designer Outlet, Kemble Drive, SN2 2DZ, Swindon, United Kingdom
4.8
Excellent
614 reviews
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Reply from ProCook - Swindon
We appreciate your positive feedback. We are so happy to hear you could easily find what you were looking for and that our staff was helpful.
Customer service was very good
28 July 2025
Reply from ProCook - Swindon
We appreciate your feedback on our customer service! We are so glad you had a very positive experience interacting with our team.
Everything was great
Everything was great, the staff was excellent and the products were of high quality. Thank you.
31 July 2025
Reply from ProCook - Swindon
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found everything great, including our high-quality products and excellent staff.
After looking online l saw procook…
After looking online l saw procook check out where the nearest shop was pop in and. Was very impressed so impressed after buying a few things the staff was polite and friendly very helpful would recommend this company to anyone.
31 July 2025
Reply from ProCook - Swindon
We're delighted you were impressed with our shop after finding us online. It's great to hear you enjoyed your visit and found our staff polite and helpful. We appreciate your recommendation!
Great service and lovely staff
Great service and lovely staff. Brilliant products at good prices!
30 July 2025
Reply from ProCook - Swindon
We appreciate your positive feedback! We're so happy to hear that you enjoyed our great service, found our staff lovely, and liked our brilliant products and good prices.
good sales services attitude to customer
26 July 2025
Reply from ProCook - Swindon
We appreciate you taking the time to share your positive feedback regarding our sales service and attitude!
Very sharp usable knives for the price.
28 July 2025
Reply from ProCook - Swindon
We appreciate your positive feedback! We're happy to hear that you find our knives sharp and usable for the price.
Reply from ProCook - Swindon
We appreciate you sharing your positive experience! We're so glad you were satisfied with our knife selection, prices, and friendly staff.
Good products and helpful staff
25 July 2025
Reply from ProCook - Swindon
We appreciate your feedback and we're glad you found our products good and our staff helpful during your visit!
Great selection in store
Great selection in store, good quality items. staff attentive and knowledgeable, love shopping in store, and appreciate the guidance of the staff with our purchases.
20 July 2025
Reply from ProCook - Swindon
We're delighted you appreciate our great selection and quality items. It's wonderful to hear that our attentive, knowledgeable staff enhanced your shopping experience and guided your purchases. Thanks for your positive feedback!
Quality products at great value.
17 July 2025
Reply from ProCook - Swindon
We appreciate your positive feedback and are so glad you enjoyed our quality products at great value.
Exceptional customer service
Fabulous products, great service from an excellent team. Really helpful advice, got a great deal
10 July 2025
Reply from ProCook - Swindon
We're so happy to hear you enjoyed our fabulous products and the excellent team's great service! We appreciate you mentioning the helpful advice and great deal you received.
Reply from ProCook - Swindon
We are happy to hear that you had an excellent experience in our shop. Thank you for your helpful feedback; we appreciate it!
Great choice options
Great range to to chose from.
Best buy for us on our last visit was the ice cube box. So easy to use, water freezes quicky and so welcome with this heat wave!
6 July 2025
Reply from ProCook - Swindon
We're happy to hear that you found a great range to choose from. It's great to know the ice cube box is so easy to use and welcome during the heat wave! Thank you for your positive feedback.
Really helpful staff
Really helpful staff - knowledgeable and also helped me get some deals I didn't realise were running
9 July 2025
Reply from ProCook - Swindon
We're delighted to hear our knowledgeable staff were so helpful in finding you deals! Thank you for sharing your positive experience with us.
Reply from ProCook - Swindon
We're happy to hear that you were assisted in finding what you needed and that you found the quality to be good. Thank you for your feedback!
Reply from ProCook - Swindon
We're happy to hear that our staff was helpful in guiding you to choose the right plan for your needs. We appreciate your feedback!
The service was excellent
The service was excellent - not too pushy but very knowledgeable assistants who knew the products and seemed to be happy in their work.
Very pleased with my purchase and the value for money was excellent.
8 July 2025
Reply from ProCook - Swindon
We're happy to hear that you found our assistants knowledgeable and helpful without being too pushy. It's great to know that you're pleased with your purchase and its value. We appreciate your positive feedback!
Always a lovely shop
Always a lovely shop. I always enjoy browsing here and usually end up being tempted into buying.
5 July 2025
Reply from ProCook - Swindon
We're happy to hear that you find our shop lovely! It's great to know you enjoy browsing and find items that tempt you. Thank you for your positive feedback.
Excellent Nakiri Knife
I bought a Nakiri knife from the ProCook store at Swindon Design Centre. Superb quality and excellent value for money. Definitely recommend.
6 July 2025
Reply from ProCook - Swindon
We're happy to hear you found superb quality and excellent value in our Nakiri knife at the Swindon Design Centre. Thank you for recommending us!
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