I have visited Procook stores in various locations and always found them well organised and the staff friendly. Of course, the main reason for shopping there is the quality of their stock. Having rec... See more
Location
Switch locationUnit 306-307 Trentham Garden, Trentham Estate, Stone Road, ST4 8JG Trentham, Stoke-on-Trent, GB
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See what reviewers are saying
Visited our nearest outlet at Trentham as always great staff very friendly and helpful great to browse around without any pressure. Made our purchases and as usual delighted with them. Highly recommen... See more
We decided to update some of our kitchen ware, and chose items from your shop in Trentham. The two assistants were very helpful and polite, really good service without being too intrusive
Very friendly service,efficient, I like how the store is set out and your stock is reasonably priced
Company details
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 306-307 Trentham Garden, Trentham Estate, Stone Road, ST4 8JG, Trentham, Stoke-on-Trent, United Kingdom
4.8
Excellent
805 reviews
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Very friendly service,efficient
Very friendly service,efficient, I like how the store is set out and your stock is reasonably priced
25 August 2026
Return visit
Visited shop before so returned as felt would get good service which I did, thank you.
21 August 2026
Good selection nicely presented
Good selection nicely presented. Staff excellent and very friendly
18 August 2026
The Staff member was very helpful &…
The Staff member was very helpful & very pleasant.
19 August 2026
Wide variety of kitchen tools for most of your needs
I got what I was looking for and was able to 5ke advantage of the offer of 3 for 2.
19 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Reply from ProCook - Trentham
We're so happy to hear that you easily found what you needed and that the payment process was quick and simple for you! Thank you for your positive feedback.
Reply from ProCook - Trentham
We are so glad you love your paring knife and appreciate your positive feedback on the bonus sheaf! Thank you for sharing your experience.
The item had sold out
The item had sold out, but kindly offered us the display model, cleaned it, boxed it, and the sales person was very polite.
10 August 2026
Reply from ProCook - Trentham
We're so glad we could assist you even when the item was sold out. We appreciate your kind words about our salesperson's politeness and the effort to provide you with a cleaned display model.
Very friendly and helpful staff
Very friendly and helpful staff.
Good quality items at a reasonable price.
7 August 2026
Reply from ProCook - Trentham
We're so glad you enjoyed our quality items and reasonable prices, and found our staff friendly and helpful! Thank you for your kind words.
Staff helped me find the right knife…
Staff helped me find the right knife with no problems.
9 August 2026
Reply from ProCook - Trentham
We're so glad our staff was able to help you find the perfect knife without any trouble! We truly appreciate your positive feedback.
Extremely helpful member of staff
Extremely helpful member of staff
Thank you for your help
8 August 2026
Reply from ProCook - Trentham
We're so pleased to hear that you found a member of our staff to be extremely helpful. We truly appreciate your positive feedback!
Very friendly and helpful staff
7 August 2026
Reply from ProCook - Trentham
We truly appreciate your kind words about our team. It's wonderful to hear that you found our staff to be friendly and helpful.
Shopping made easy
The lady who served us was very efficient, knew the products and was very polite
6 August 2026
Reply from ProCook - Trentham
We're so glad you found our team efficient, knowledgeable about our products, and very polite! Thank you for your kind words.
Great store with lots to look at
Great store with lots to look at. Some really good offers. The store was also really clean and tidy and the staff were friendly.
2 August 2026
Reply from ProCook - Trentham
We're so pleased you enjoyed looking around our store and found some good offers! We appreciate your kind words about our clean and tidy store and our friendly staff.
Reply from ProCook - Trentham
We appreciate you bringing this to our attention. We will review our product descriptions to ensure clarity regarding suitable salt types.
Visited our nearest outlet at Trentham…
Visited our nearest outlet at Trentham as always great staff very friendly and helpful great to browse around without any pressure. Made our purchases and as usual delighted with them. Highly recommend.
3 August 2026
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