Your staff were great with my son buying his first set of professional knives as an apprentice chef. They made sure everything was demonstrated really safely and went through everything with him in de... See more
Company replied
Location
Switch location2-3 Pydar Street, TR1 2AR Truro, GB
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See what reviewers are saying
The egg poacher as a product was very poor and in fact dangerous to use. It returned it to you store for a refund. We tried 3 other poachers from the store room and they all had the fault of an ill fi... See more
Came in to look for a new set of knives, Charlotte was of utmost help and pointed out all the information needed and was lovely to talk to! She made the whole experience of discussing styles, prices a... See more
Company replied
We were greeted with a lovely cheerful welcome. We explained what we were looking for. We received lots of advice and were shown a full range of products. Then we were left to investigate the range.... See more
Company replied
Company details
- #25 of 136 best companies in Kitchen supply shop
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
2-3 Pydar Street, TR1 2AR, Truro, United Kingdom
4.9
Excellent
967 reviews
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Great shopping experience
Great quality items, and staff were really friendly and helpful.
15 August 2026
I was able to find what I was looking…
I was able to find what I was looking for easily and payment was easily made.
10 August 2026
One of the best company in the country
10 August 2026
I walked in with a specific item in…
I walked in with a specific item in mind that I wanted and struggled to find. The great member of staff heard me and took em directly to a range of sizes of exactly the rice pans I wanted. Great value and service
14 August 2026
Very friendly and helpful staff who…
Very friendly and helpful staff who know the products well, made even better with a 50% sale
14 August 2026
Very helpful staff
11 August 2026
The staff were very helpful and…
The staff were very helpful and knowledgeble about products. The store was vrry fresh and clean witb fabulous displays
7 August 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
2 ladies in the shop were lovely and…
2 ladies in the shop were lovely and brilliant quality knife 👍
10 August 2026
Reply from ProCook - Truro
We're so glad you had a positive experience with our team and are happy with the excellent quality of your knife! Thank you for your feedback.
Very lovely staff
5 August 2026
Excellent and very helpful staff
Excellent and very helpful staff, helped me with my purchase and I will definitely always shop at Pro Cook
1 August 2026
Your staff are always fabulous
Your staff are always fabulous - some of the best in Truro! Everything is very good value and absolutely irresistible.
28 July 2026
Truro ProCook 5star
As always…. Staff are very knowledgeable, friendly and only too happy to demonstrate and advise about products with no pressure to buy.
Truro staff are a credit to their company..
26 July 2026
The lady in the shop was very nice and…
The lady in the shop was very nice and helpful.
She explained everything about the product we purchased.
25 July 2026
Great customer service
24 July 2026
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