Anisa at Stratford, Westfield's store, was very polite, kind, and patient, and was discreet while assisting me with my email on the computer at the till.
Location
Switch locationUnit 1001, Montfichet Rd, E20 1EJ London, GB
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See what reviewers are saying
The staff at the shop was very friendly and helpful would definitely recommend to my friends. Sadly I was not happy with the company dpd you use for delivery as they are a bunch of liars also thei... See more
A lady called Anisa came up to me to offer help. I was looking for a Japanese inspired knife set for my uncles birthday and a board to match with it. She was super helpful in explaining the knives and... See more
Very professional and friendly staff at the Stratford Westfield branch. A vast different to the ones in Westfield Shepherd’s Bush where I had a bad experience several years ago. I had decided not t... See more
Company replied
Company details
- #26 of 136 best companies in Kitchen supply shop
Written by the company
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Written by the company
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Contact info
Unit 1001, Montfichet Rd, E20 1EJ, London, United Kingdom
4.8
Excellent
973 reviews
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Anisa at Stratford
Anisa at Stratford, Westfield's store, was very polite, kind, and patient, and was discreet while assisting me with my email on the computer at the till.
7 August 2026
Friendly staff and variety of products
Friendly staff that actually come and ask if you need help. They were able to suggest items too.
7 August 2026
It was a pleasant experience
It was a pleasant experience, liked the product, given great advice, staff knowledgeable and very friendly, service is wonderful. I will return to shop there again.
1 August 2026
The staff at the shop was very friendly…
The staff at the shop was very friendly and helpful would definitely recommend to my friends.
Sadly I was not happy with the company dpd you use for delivery as they are a bunch of liars also their customer service I would not recommend calling them not very helpful
21 July 2026
Very nice persons and beautiful things…
Very nice persons and beautiful things thank you ❣️
1 August 2026
As good as ever
We had a pro cook in Kendal my home town. We miss it . While in London we popped in. We bought most of our Bakeware pans and cutlery from there. Its a great shop. Quality without paying silly prices.
26 July 2026
Multiple attempts to make my shop an…
Multiple attempts to make my shop an easier and greater experience from the staff working!
24 July 2026
The colleague serving us was very…
The colleague serving us was very polite and informative about the egg cups having a 1 year guarantee which we weren't aware of .
22 July 2026
Good Good Good Good Good Good Good Good…
Good Good Good Good Good Good Good Good Good Good Good Good
21 July 2026
The service assistants were very…
The service assistants were very helpful and attentive. Not easy to find such a service nowsday.
22 July 2026
Staff were really welcoming and helpful.
17 July 2026
Warm Service
Soon as me and my friend entered the store in Stratford Westfield we were greeted by Hamim. He looked after us until we left the store. We bought 3 heavy dishes and he made sure we had our bags secured enough to get us home safety with the goods.
20 July 2026
Great experience at ProCook Stratford
Great experience at ProCook Stratford, London.
5 July 2026
Unprompted review
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