Servicw was fine but returned the grance away shirt as it was like a tent especially round the waste.
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Order was placed on time Very happy with the tracking and so far nonissues with the returns Still waiting in the money back into my account Thanks
Company replied
The service is great. Fast, reliable. Just wish the prices were a little cheaper between academy/elite football boots. Thought, I understand the market. The sub-carrier had a slight issue upon deliver... See more
Company replied
Great selection of elite football boots. Opted to select 2 sizes for comparison. Promptly delivered and return was easy to arrange - small cost, but getting the right boots is not easy, so happy to... See more
Company replied
Company details
- #102 of 148 best companies in Sportswear Shop
- #95 of 128 best companies in Activewear shop
- #6 of 8 best companies in Cricket shop
- #35 of 52 best companies in Football shop
- #40 of 70 best companies in Streetwear store
- #14 of 16 best companies in Tennis shop
About Pro:Direct Sport
Written by the company
Pro:Direct | We Are Sport
Pro:Direct Sport are the world's largest online performance sport, and sports fashion store, specialising in Football, Running, Basketball, Rugby, Cricket, Tennis, and Golf.
Pro:Direct Sport are totally committed to best in class customer service and always appreciate your honest rating and reviews to help us improve.
Once again, thank you for choosing to take your sport to the Next Level with Pro:Direct Sport.
Pro:Direct | We Are Sport
Written by the company
- Please Note
- If you have experienced any issues with your order we would always encourage you to contact our Customer Service Team on customerservices@prodirectsport.com to help us investigate and resolve your issue. Returns are simple and easy when using our online returns and FREE from the UK, if you join one of our Clubs (PDFC, Pro-Direct Running Club or SNKRD)
30 Day Money Back Guarantee & Hassle Free Returns
We've got you covered...
All goods supplied by Pro:Direct Sport are from official sources and are covered by the normal manufacturer's warranty.
You can return any item within 30 days of receipt via your online Order History for a refund or exchange completely hassle-free (and Free for UK Customers who join one of our Clubs)
Contact info
Torre House, Shaldon Road, TQ12 4PQ, Newton Abbot, United Kingdom
- Email, or Click to Chat is the best way to contact Pro:Direct Sport
- customerservices@prodirectsport.com
- www.prodirectsport.com
4.2
Great
175k reviews
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Great item delivered in good time.
7 July 2026
Reply from Pro:Direct Sport
Hello,
Thank you for your review.
We're pleased to hear that you were happy with your item and that it was delivered in good time.
We appreciate your feedback.
Kind Regards,
Pro:Direct Sport
Gkoves were a great price
Gkoves were a great price, Was kept updated and delivery was on time
10 July 2026
Reply from Pro:Direct Sport
Hello,
Thank you for your review.
We're pleased to hear that you found the goalkeeper gloves to be a great price, that you were kept updated throughout the process, and that your delivery arrived on time.
We appreciate your feedback.
Kind Regards,
Pro:Direct Sport
Great stuff Thanks
10 July 2026
Reply from Pro:Direct Sport
Hello,
Thank you for your review.
We're pleased to hear that you had a great experience with us.
We appreciate your feedback.
Kind Regards,
Pro:Direct Spor
Good buy
Good buy. Bought nike boots,easy to order. Never really got a up date when parcel was getting delivered 😕. They just turned up
10 July 2026
Reply from Pro:Direct Sport
Thank you for your positive review! We're delighted to hear you found the ordering process easy and are happy with your Nike boots. We apologise for the lack of delivery updates and appreciate your feedback.
Very Good Customer Service
25 June 2026
Reply from Pro:Direct Sport
Hello,
Thank you for your review.
We're pleased to hear that you received very good customer service and had a positive experience with us.
We appreciate your feedback.
Kind Regards,
Pro:Direct Sport
They use the post office as there…
They use the post office as there delivery method! Parcel is always late and if your not in it goes back to sender without leaving a calling card🤷🏼♂️
10 July 2026
Reply from Pro:Direct Sport
Thank you for your review.
I am very sorry that you are unhappy with the order that you have placed with us.
I have had a look into this matter for you, and it appears that the reason why this parcel has not been delivered to you is due to the fact that the address was not complete, and the carrier was not able to locate your address.
I can see that you have been in touch with our customer service team and we have arrange for a refund to be issued back to you once this return has been processed by our team.
Please accept our sincere apologies for any inconvenience this may have caused you and thank you for your patience and understanding.
Best regards,
IH
Excellent all round!
Excellent price, product packed well and arrived quickly. Thankfully, it was sent with Royal Mail so I got my order. Would definitely shop with them again.
18 July 2026
Unprompted review
Reply from Pro:Direct Sport
Hello,
Thank you for your review.
We're pleased to hear that you were happy with the price, that your order arrived quickly and was well packaged. It's also great to know that your experience with Royal Mail helped ensure everything arrived as expected.
We appreciate your feedback and are pleased that you would shop with us again.
Kind Regards,
Pro:Direct Sport
Reply from Pro:Direct Sport
Hello,
Thank you for your review.
We're pleased to hear that you're happy with your shoes, found them well priced, and that your order was delivered quickly.
We appreciate your feedback.
Kind Regards,
Pro:Direct Sport
The materials are very good and…
The materials are very good and comfortable and the delivery was fast arrived on time
10 July 2026
Reply from Pro:Direct Sport
Hello,
Thank you for your review.
We're pleased to hear that you found the materials comfortable and of good quality, and that your order arrived quickly and on time.
We appreciate your feedback.
Kind Regards,
Pro:Direct Sport
Reply from Pro:Direct Sport
Hello,
Thank you for your review.
We're pleased to hear that you received excellent service and had a positive experience with us.
We appreciate your feedback.
Kind Regards,
Pro:Direct Sport
Great service
Although I didn’t keep the product in the end the customer service was excellent and the product was easy to return and get a refund. No issue with product, it was just no longer needed. Great service
28 June 2026
Reply from Pro:Direct Sport
Hello,
Thank you for your review.
We're pleased to hear that you found our customer service excellent and that the return and refund process was straightforward.
While we're sorry the product was no longer needed, it's great to know you were happy with the service you received.
We appreciate your feedback.
Kind Regards,
Pro:Direct Sport
Reply from Pro:Direct Sport
Hello,
Thank you for your review.
We're pleased to hear that your order arrived on time, matched the description provided, and met your expectations for quality.
We appreciate your feedback.
Kind Regards,
Pro:Direct Sport
Very good purchasing experience!
Very good purchasing experience and fast delivery. Can't ask for more!
9 July 2026
Reply from Pro:Direct Sport
Hello,
Thank you for your review.
We're pleased to hear that you had a very good purchasing experience and that your order was delivered quickly.
We appreciate your feedback.
Kind Regards,
Pro:Direct Sport
Reply from Pro:Direct Sport
Hello,
Thank you for your review.
We're pleased to hear that you would highly recommend Pro:Direct Soccer and that you had a positive experience with us.
We appreciate your recommendation and feedback.
Kind Regards,
Pro:Direct Sport
Reply from Pro:Direct Sport
Hello,
Thank you for your review.
I am happy to hear that you were pleased with the item ordered, but I am sorry to hear that you were let down by the delivery.
I will arrange for our customer service to be in contact with you shortly to ensure swift resolution. Please allow around 24 hours for their email.
Apologies once again for the inconvenience that has been caused.
Kind Regards
Pro:Direct Sport
Reply from Pro:Direct Sport
Hello,
Thank you for your review.
We're pleased to hear that your order arrived quickly and that you were happy with both the product and the service you received.
We appreciate your feedback.
Kind Regards,
Pro:Direct Sport
Never arrived
Never arrived, lost or stolen by courier, i have tried to do my best in finding out where it is and I understand pro direct can not do anything but its annoying as i can not start training without new trainers for it.
9 July 2026
Reply from Pro:Direct Sport
Thank you for your review.
We're sorry to hear that your order has not yet arrived and understand how frustrating this must be, particularly when you were expecting to use your new trainers for training.
Unfortunately, courier investigations for parcels that appear lost or delayed cannot be raised until 10 working days have passed from the dispatch date. Until this timeframe has elapsed, the parcel may still be in transit within the courier's network.
Once the 10 working day period has passed, we'll be happy to investigate this further with the courier on your behalf.
We appreciate your patience and apologise for the inconvenience caused.
Kind regards,
JH
Great competitive prices and First…
Great competitive prices and First class free delivery, which was the main reason for the purchase.. thank you Pro-Direct-Sport.. highly recommended
4 July 2026
Reply from Pro:Direct Sport
Hello,
Thank you for your review.
We're pleased to hear that you found our prices competitive and that the free delivery added value to your purchase. It's great to know you were happy with the overall experience.
We appreciate your recommendation and feedback.
Kind Regards,
Pro:Direct Sport
Excellent service,quality item very…
Excellent service,quality item very pleased to do business with you.Many Thanks Chris.
9 July 2026
Reply from Pro:Direct Sport
Hello,
Thank you for your review.
We're pleased to hear that you received excellent service and were happy with the quality of your item.
We appreciate your feedback.
Kind Regards,
Pro:Direct Sport
Great offer on the goalkeeper gloves
Great offer on the goalkeeper gloves. Great pictures of the gloves.
9 July 2026
Reply from Pro:Direct Sport
Hello,
Thank you for your review.
We're pleased to hear that you found a great offer on the goalkeeper gloves and that the product images helped you make your choice with confidence.
We appreciate your feedback.
Kind Regards,
Pro:Direct Sport
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