Prolific Reviews 12,766

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 6,102 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user-friendly interface and the straightforward nature of the studies, finding the platform easy to navigate. Many appreciate the fair compensation and the reliable, timely payment process, often highlighting the quick withdrawal of earnings. The variety of engaging and interesting surveys is also a significant positive, with many people finding the experience enjoyable and a good way to earn extra income. However, some people were dissatisfied with the availability of surveys, mentioning difficulties in finding studies or experiencing long wait times to be accepted onto the platform. A few reviewers also reported issues with their accounts being blocked or studies being marked as "returned," leading to frustration and a sense that the experience was not worth their time.

What people talk about most

User experience

Users describe positive interactions with the platform's user experience, highlighting its clarity, ease of... See more

Payment

Reviewers mention positive feedback about payment. Customers consistently praise the fair compensation, with... See more

Website

Reviewers highlight positive aspects of the website, praising its transparent interface, reliable payment... See more

Value for money

Customers consistently note positive experiences with value for money. Many reviewers praise the fair... See more

Service

Customers had positive experiences with service. Many reviewers praise the professional and reliable service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So far I’m really liking it, nice little side hustle, just wish there were more mobile surveys and a lot more available, sometimes have to wait a day or more for new surveys, but no fluff, it’s clear... See more

Rated 5 out of 5 stars

There are a lot of working from home companies that appear to be ligit but aren't after all. But this company is very nice. It is clear what needs to be done and how everything works. You are not goin... See more

Rated 5 out of 5 stars

I've earned a lot from doing Prolific surveys and tests, and they usually pay pretty quickly, depending on who's running that particular test. Many of the surveys/tests are quite fun. It's a highly re... See more

Rated 5 out of 5 stars

Only been using this site for a day since I last used it around five years ago. Seems similar if not better with a wide variety of engaging projects/surveys to work on.


Company details

  1. Online marketplace

Written by the company

Prolific is a platform that enables researchers to collect high-quality human-powered data at scale from a large, vetted pool of research participants and taskers. Using the Prolific platform researchers can target, contact and manage research participants from a diverse, vetted and fairly-treated pool – to deliver world-changing research and the next generation of AI.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

13K reviews

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Replied to 7% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 3 out of 5 stars

Review of the Prolific platform

Answering the questions was quite frustrating. It glitched alot. You have to press the answer several times before it takes it. Then when you go to the next one it takes you back to the one you just finished answering. Many of my answers did not save. I spent alot of time trying to answer those questions. But everything else was easy to maneuver.
I am also not getting the opportunity at very many studies. I was hoping there would be much more available. I have been waiting with no studies at all. But I only just started so perhaps it takes time. I did manage to do one of the studies and it did not pay very well. I’m hoping that other studies can pay better. I will have to wait and see.

10 May 2026
Unprompted review
Rated 1 out of 5 stars

Zero customer service, if you have issues it's over

Zero customer service. Goodluck if you have issues.
Been on here for a couple years. Thousands of submissions. Never once have I received any sort of customer service. They do not care about their participants in any way shape or form. It's absolutely disgusting. Researchers have stolen hundreds from me and I never get a single bit of help. Just had a $170 study rejected for absolutely no valid reason and I'll never see that money. Just stolen. They will not help. They never do. They do not care about their participants AT ALL.

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Prolific is a fair

Prolific is a fair, honest and fun!! Its pretty straight forward. They produce studies and if you can relate to any of them click on it, answer HONESTLY and thoroughly and get paid for your participation. Its a win win. So if you have a few minutes or hours try them out.....you won't regret it. 10 Stars!!!!!

12 May 2026
Unprompted review
Rated 4 out of 5 stars

Prolific is one of the most reliable…

Prolific is one of the most reliable online research platforms I have used. The studies are well organized, instructions are clear, and the payment process is fast and transparent. The platform offers a professional user experience and provides a great opportunity to participate in academic and market research studies while earning extra income. Highly recommended for anyone interested in legitimate online work.

10 May 2026
Unprompted review
Rated 5 out of 5 stars

The platform is very user-friendly

The platform is very user-friendly, very simple, easy to use, and understand.
The tasks are still relatively few, but the pay is quite high. Withdrawals are also very easy.

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Not A Scam!

It's secure and stable, not a scam and the withdraw limit is actually easy to achieve. The studies aren't like surveys they usually have a specific reason with specific instructions for being there. I really enjoy prolific and have suggested the platform to my friends.

12 May 2026
Unprompted review

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