Prolific Reviews 12,877

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 6,102 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user-friendly interface and the straightforward nature of the studies, finding the platform easy to navigate. Many appreciate the fair compensation and the reliable, timely payment process, often highlighting the quick withdrawal of earnings. The variety of engaging and interesting surveys is also a significant positive, with many people finding the experience enjoyable and a good way to earn extra income. However, some people were dissatisfied with the availability of surveys, mentioning difficulties in finding studies or experiencing long wait times to be accepted onto the platform. A few reviewers also reported issues with their accounts being blocked or studies being marked as "returned," leading to frustration and a sense that the experience was not worth their time.

What people talk about most

User experience

Users describe positive interactions with the platform's user experience, highlighting its clarity, ease of... See more

Payment

Reviewers mention positive feedback about payment. Customers consistently praise the fair compensation, with... See more

Website

Reviewers highlight positive aspects of the website, praising its transparent interface, reliable payment... See more

Value for money

Customers consistently note positive experiences with value for money. Many reviewers praise the fair... See more

Service

Customers had positive experiences with service. Many reviewers praise the professional and reliable service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So far I’m really liking it, nice little side hustle, just wish there were more mobile surveys and a lot more available, sometimes have to wait a day or more for new surveys, but no fluff, it’s clear... See more

Rated 5 out of 5 stars

There are a lot of working from home companies that appear to be ligit but aren't after all. But this company is very nice. It is clear what needs to be done and how everything works. You are not goin... See more

Rated 5 out of 5 stars

I've earned a lot from doing Prolific surveys and tests, and they usually pay pretty quickly, depending on who's running that particular test. Many of the surveys/tests are quite fun. It's a highly re... See more

Rated 5 out of 5 stars

Only been using this site for a day since I last used it around five years ago. Seems similar if not better with a wide variety of engaging projects/surveys to work on.


Company details

  1. Online marketplace

Written by the company

Prolific is a platform that enables researchers to collect high-quality human-powered data at scale from a large, vetted pool of research participants and taskers. Using the Prolific platform researchers can target, contact and manage research participants from a diverse, vetted and fairly-treated pool – to deliver world-changing research and the next generation of AI.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

13K reviews

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Replied to 7% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

I’m over the moon with this platform

I’m over the moon with this platform! I never expected that participating in research would be so fulfilling or enrich my personal perspective as much as it has. I frequently find myself deep in thought during the tasks. It’s a real pleasure to do, and the fact that you get paid makes it all the more worthwhile.

13 May 2026
Unprompted review
Rated 5 out of 5 stars

This is my go to platform

This is my go to platform , straightforward and easy to navigate , the surveys are educational and thought provoking , and the payment is good .
Would recommend to my friends and family to join .

12 May 2026
Unprompted review
Rated 4 out of 5 stars

A fantasic surprise

I’ve had a very positive experience with Prolific so far. The studies are generally high quality, interesting, and clearly more academic and professional compared to many other survey platforms. I especially appreciate how transparent the payment system is — rewards are fair, payments are fast, and the platform feels trustworthy overall. Many studies are genuinely engaging and focused on real research topics, which makes participating much more enjoyable

12 May 2026
Unprompted review
Rated 5 out of 5 stars

Fair gig

Ive got money everytime survey arrived on my country. Sadly 0-2 each day. Compare to Another survey, reward mostly fair.

13 May 2026
Unprompted review
Rated 5 out of 5 stars

The surveys have clear instructions.

The surveys have clear instructions. I love that the platform is safe and fair. I 100% recommend Prolific for researchers and participants. It's a wonderful platform to earn money and learn a lot in the process.

13 May 2026
Unprompted review
Rated 5 out of 5 stars

Easy way to make small amounts of money!

Enjoying this so far. All the studies I’m getting I’m getting rewarded at the lowest value but to be fair they are generally quick and easy. I’m at work so I do the mobile ones, but I’ve noticed the desktop ones do seem to pay more. Sadly I can’t partake while at my job.

13 May 2026
Unprompted review
Rated 4 out of 5 stars

Legit research platform with fair payments

I recently started using Prolific and the experience has been positive so far. The studies are generally well organized, and approvals have been smooth. Payment through PayPal worked correctly. Some studies require cameras or microphones, but the platform itself feels more reliable than many other survey sites. Good option for people interested in research participation and AI-related studies.

13 May 2026
Unprompted review
Rated 1 out of 5 stars

No support

I recently created a Prolific account and was accepted, but during the demographic questions I accidentally selected the wrong nationality by mistake. The system does not allow me to change it afterwards, even though it was an honest error during setup. I contacted support immediately because I do not want to participate in surveys with incorrect information on my profile, but I still have not received any reply. It is frustrating because I am trying to do the right thing and avoid problems, yet there seems to be no quick support available for such a simple issue. How to trust them from something else you speak only with Ai. Opening tickets with NO confirmation email back. No number one the case nothing. Is the first company I met doing this. More than 5 days I have surveys and I can't do it. How i get help from them???

6 May 2026
Unprompted review

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